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“Wonderful Hotel with great staff.” 5 of 5 stars
Review of The Cosmopolitan of Las Vegas

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The Cosmopolitan of Las Vegas
5.0 of 5 Hotel   |   3708 Las Vegas Boulevard South, Las Vegas, NV 89109 (The Strip)   |  
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Ranked #35 of 273 hotels in Las Vegas
Dallas, TX
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Wonderful Hotel with great staff.”
5 of 5 stars Reviewed December 6, 2013

We stayed at the Cosmopolitan in August. I must say this was my favorite stay of any I have had in the past. The hotel was amazing... clean, spacious, luxurious room. The staff was very friendly and accommodating and that includes the blackjack dealers. I have stayed in many different hotels and vegas and there are very few where the dealers have fun with the gamers and try to ensure they are at least having a good time while they are there.
If you have the chance, get the terrace view room. Well worth the upgrade and very romantic.

Room Tip: Get the terrace view room with a view of the Bellagio fountain.
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2,744)
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Canada
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 6, 2013

Just returned and had a good time. We upgraded to a fountain view and I think it was worth it (though my boyfriend disagreed). We weren't in the room much and it was cold so we didn't use the terrace much but the view was beautiful and I would do it again.

The stay was good overall but service was a bit concerning. Yesterday afternoon our smoke detector started beeping every 20 seconds. I called the front desk and they said they would send someone up. No one had arrived when we left to go out for dinner, etc. and after returning we were woken up at 415am when it started beeping again. I called again and she said that she wasn't sure why it hadn't been done the first time as she could see the request. A gentleman arrived promptly and replaced the battery which solved the problem, but by then we were awake and had a difficult time falling back asleep before our flight home.

Only other thing to be aware of is the $25/day resort fee. I don't like mandatory fees, would prefer it was just included in the price if it is not optional, feels like a cash grab. Some people (especially if travelling on business) may need wifi but i believe it should be optional. I asked at check in and was told it was not optional.

  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Top Contributor
74 reviews 74 reviews
20 hotel reviews
Reviews in 15 cities Reviews in 15 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed December 5, 2013

Arrival and check in were great...smiling faces, doors held open and attentive personnel. We were very early (before noon) but they checked us in immediately. Amazing room! So many luxurious details like robes and slippers, mood lights controlled individually or in unison, huge Jacuzzi tub with window to enjoy the view while soaking, two luggage stands, extra comforter/pillows in the closet, large screen tv's in both the sitting area and bedroom area, and art books everywhere. There is a fridge, but it will cost you $25 to have them remove the "for purchase" items so you can use it. There is a microwave and a dish washer, but no dishes/silverware etc. I was also surprised they had a wine opener but no wine glasses. The balcony has real furniture (with cushions!) and overlooks the best view on the strip...The Bellagio Fountain! They even provide an ashtray so you can smoke on the balcony. The lobby and casino are beautiful and well maintained. The drink service for the slot machines was slow with some areas were not being serviced at all. We both consistently lost at the slots the whole time we were there. It is a pleasant environment to play in, but is only fun if you win a little while you are losing overall. We would not want to gamble there again, but love the hotel. We ate at the Estiatorio Milos Restaurant there. The offerings were amazing though quite pricey...they charge their fish by the pound (you buy the whole fish) and most are over $50 per lb. But, they have a great happy hour (only when you sit at the bar) with small tapa type bites that are worth sitting at the bar for. The hotel features a skating rink with amazing views and it has a seating area with fire-pits. Soooo charming and fun! Marriott members do need to be aware that even though this is listed as a Marriott it does not offer members the same perks so be sure to check before you book. We are gold members and as such are entitled to breakfast every day or points on our card to compensate for no available breakfast. We did not get either here...no breakfast and no additional points. If your member perks are important to you check before booking. This is a wonderful place to stay and we would definately put it high on our priority list for places to stay in Las Vegas.

Room Tip: Be sure to ask for a view room with a balcony if you want the room I described above.
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  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lee's Summit, Missouri
Top Contributor
151 reviews 151 reviews
38 hotel reviews
Reviews in 47 cities Reviews in 47 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed December 5, 2013 via mobile

Stayed recently for a business conference. We received a room upgrade with an outstanding view of the strip and Bellagio fountains. The room was large and well-appointed.

The service was top notch from bell staff to front desk to casino staff. Everyone was attentive, helpful, and friendly.

Conference space was large and comfortable.

Highly recommend.

Stayed December 2013, traveled on business
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Los Angeles
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed December 5, 2013

Our room was gorgeous and, at the 58th (out of 61) floor, we had an amazing view of the whole city -- and they put us on the side that has a view of Bellagio's (next door) water fountain display. For some reason we didn't get a balcony (seems like most of the rooms have them), so when you check in, ask for a balcony as well as a high floor. The bathroom was very spacious and shower was huge.

We ate at the two moderate restaurants, plus the HIDDEN pizza place. Yes, a hidden pizza place -- I was in heaven, especially after many drinks and at midnight. (You have to ask but basically it looks like a hallway next to the Sushi restaurant). We at at China Poblano twice. I would never normally do something like that but the food was so outstanding and original, we had to. Get the tuna ceviche (like a tartar), it is to die for. And the salt air margaritas are the best I've ever had. We also ate at Holstein's, which was cute, but not as good as some of the top burger places in LA (where I'm from).

Then, we had drinks at the Chandalier Bar -- REALLLY worth a visit. It's a 3-story bar in the middle of a giant chandalier, with some of the best mixologist-made drinks I've ever had. There is a menu for each floor of the bar; while we were sitting in the middle floor (the prettiest), I liked the drinks on the 1st floor best. But they're all unique and outstanding. Be sure to ask for a drink that's NOT on the menu, it's a tequila-based drink with a flower on the top that makes your tongue tingle like poprocks. It's bizarre, delicious and awesome.

The service was very good, we were greeted and given water as soon as we arrived and didn't have to wait more than a minute to check in. Parking was easy and free, of course (it's Vegas). Never gambled (not my thing), but the pool was nice and there's a GIANT hot tub - very fun in the winter (esp if you have kids, and we had our 5 year old with us). In the winter they turn the pool into a skating rink and that was cute. Would totally stay here again.

  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lafayette, Louisiana
Top Contributor
132 reviews 132 reviews
60 hotel reviews
Reviews in 37 cities Reviews in 37 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed December 4, 2013

Excellent Hotel/Casino in 1 of the best locations on the strip in Vegas. Very well managed & maintained. The rooms are awesome. The casino has a very good selections of slots & table games. Very good service also & friendly staff that are very helpful.

Room Tip: upper floor strip side
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  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
19 reviews 19 reviews
19 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 4, 2013

For almost three years I have been DYING to stay here. I just was entranced by their bizarro commercials and sparkle filled casino. My friends and I decided to splurge on the room for our Vegas trip for the Rock n Roll Hald Marathon. I booked directly with the hotel during a special rate and managed to get a two queen Terrace room. I was very excited about having a terrace because the reviews on here say that is the way to go. Once the taxi dropped me off and I entered the lobby I was beyond excited. This was happening! There wasn't a big line and I started the registration process. Unfortunately, the associate apologized to me and said the hotel was overbooked and they did not have a room for me. Say what? The manager came over to apologize and comped me a room at the Palazzo. I was pretty disappointed --especially because I paid for three nights in full. But a free night was a nice perk and I was appreciative of the customer service. They had a car take me to Palazzo (which was nice as well) and the next day I was able to check into the room and they upgraded us to a Bellagio Fountain room. Fantastic! I loved the furnishing! Loved the view! The only complaints were the key cards in the elevator didn't work well have the time. Also, they didn't clean out the fridge from the people who were before us and there was half a rotisserie chicken in there. It made for an entertaining phone call to the front desk:
my friend: Hi, we just checked in and there is a chicken in our fridge
(front desk agent talking)
my friend: no, it's dead. I mean, its a cooked chicken. We just want to use the fridge.Yes, please send someone up.

I am sure in Vegas hotels they here everything, and a live chicken in the fridge has probably happened a couple times.

We had a cocktail at the Chandelier bar. So sparkly! I had a fun sampler called Thanksgiving Dinner with 3 small portions of Thanksgiving themed cocktails. Super fun! We also ate at China Poblano. YUM!

I wish they had special promos for the race, but perhaps only MGM hotels are involved with that.

  • Stayed November 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Cosmopolitan of Las Vegas

Address: 3708 Las Vegas Boulevard South, Las Vegas, NV 89109
Phone Number:
Location: United States > Nevada > Las Vegas > The Strip
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Casino Hotel in Las Vegas
#17 Spa Hotel in Las Vegas
#17 Luxury Hotel in Las Vegas
#20 Romantic Hotel in Las Vegas
#32 Family Hotel in Las Vegas
#38 Business Hotel in Las Vegas
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Cosmopolitan of Las Vegas 5*
Official Description (provided by the hotel):
The Cosmopolitan of Las Vegas is a unique luxury resort offering a decidedly different perspective, situated in the heart of The Strip directly between CityCenter and Bellagio. The resort’s uniquely vertical multi-tower design offers spectacular views of the vibrant city. The new 2,995-room resort features oversized, residential-style living spaces with expansive, one-of-a-kind private terraces. The Cosmopolitan’s luxurious resort amenities include a 100,000-square-foot casino; Sahra Spa & Hammam; three unique pool experiences at The Pool District; Marquee Nightclub & Dayclub at The Cosmopolitan, a multi-level integrated nightclub; and 150,000 square feet of state-of-the-art convention and meeting space. An eclectic lineup of new-to-market retailers include AllSaints Spitalfields, Beckley, CRSVR Sneaker Boutique, DNA2050, Droog, Molly Brown's Swimwear, Retrospecs & Co, Skins 6|2 Cosmetics and STITCHED. Signature restaurants include Blue Ribbon Sushi Bar & Grill by restaurateurs Bruce and Eric Bromberg; Comme Ça by Los Angeles Chef David Myers; Estiatorio Milos, by international restaurateur Costas Spiliadis; Holsteins from Block 16 Hospitality; Jaleo and China Poblano restaurants by acclaimed Chef José Andrés; Scarpetta and D.O.C.G. by award-winning Chef Scott Conant; and popular steakhouse STK from The ONE Group. ... more   less 
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Also Known As:
The Cosmopolitan Of Las Vegas Hotel Las Vegas

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