For almost three years I have been DYING to stay here. I just was entranced by their bizarro commercials and sparkle filled casino. My friends and I decided to splurge on the room for our Vegas trip for the Rock n Roll Hald Marathon. I booked directly with the hotel during a special rate and managed to get a two queen Terrace room. I was very excited about having a terrace because the reviews on here say that is the way to go. Once the taxi dropped me off and I entered the lobby I was beyond excited. This was happening! There wasn't a big line and I started the registration process. Unfortunately, the associate apologized to me and said the hotel was overbooked and they did not have a room for me. Say what? The manager came over to apologize and comped me a room at the Palazzo. I was pretty disappointed --especially because I paid for three nights in full. But a free night was a nice perk and I was appreciative of the customer service. They had a car take me to Palazzo (which was nice as well) and the next day I was able to check into the room and they upgraded us to a Bellagio Fountain room. Fantastic! I loved the furnishing! Loved the view! The only complaints were the key cards in the elevator didn't work well have the time. Also, they didn't clean out the fridge from the people who were before us and there was half a rotisserie chicken in there. It made for an entertaining phone call to the front desk:
my friend: Hi, we just checked in and there is a chicken in our fridge
(front desk agent talking)
my friend: no, it's dead. I mean, its a cooked chicken. We just want to use the fridge.Yes, please send someone up.
I am sure in Vegas hotels they here everything, and a live chicken in the fridge has probably happened a couple times.
We had a cocktail at the Chandelier bar. So sparkly! I had a fun sampler called Thanksgiving Dinner with 3 small portions of Thanksgiving themed cocktails. Super fun! We also ate at China Poblano. YUM!
I wish they had special promos for the race, but perhaps only MGM hotels are involved with that.