I've been to The Cosmopolitan several times since its opening. Unfortunately this last visit (business trip) left me with a different impression of the hotel. Overall, I found the service lacking and the property showing signs of wear and tear. Perhaps the hotel is suffering from its own popularity?
Here are the reasons why I will stay somewhere else next time:
Upon check-in I asked for a quiet room where I would not hear noise from Marquee Club. I was given room 2208 with assurances it would be quiet. Not so! I was unable to sleep so I requested a room change on the same floor, but opposite side of the hallway. Housekeeping confirmed three rooms were available. However, the Front Desk made me move up to a higher floor which I did not want.
On this note, room 2208 needs a new night lamp. The second room, 5824, was high enough not too hear loud music and it was fine overall, except for two moths in the shower. I am not afraid of bugs and they did not bother me, not sure other guests would feel the same way.
I dined at several restaurants during my stay. The Blue Ribbon continues to be exceptional and very much worth the high price. However, Holstein's and The Henry leave much to be desired in terms of service and quality of food. At The Henry for breakfast at 7.00am few tables were occupied, yet, the servers were slow to bring coffee and overall inattentive. At Holstein's, the server seem to be on drugs. Room Service was slow but that is expected in Vegas. However, the quality of the food has gone South since my last visit in September 2011.
Lastly, don’t open the Minibar! A subtle move will register a purchase even if you do not touch the items. A bit of a shame as I used to love this hotel…Guess all good things come to an end.
- Official Description (provided by the hotel):
- The Cosmopolitan of Las Vegas is a unique luxury resort offering a decidedly different perspective, situated in the heart of The Strip directly between CityCenter and Bellagio. The resort’s uniquely vertical multi-tower design offers spectacular views of the vibrant city. The new 2,995-room resort features oversized, residential-style living spaces with expansive, one-of-a-kind private terraces. The Cosmopolitan’s luxurious resort amenities include a 100,000-square-foot casino; Sahra Spa & Hammam; three unique pool experiences at The Pool District; Marquee Nightclub & Dayclub at The Cosmopolitan, a multi-level integrated nightclub; and 150,000 square feet of state-of-the-art convention and meeting space. An eclectic lineup of new-to-market retailers include AllSaints Spitalfields, Beckley, CRSVR Sneaker Boutique, DNA2050, Droog, Molly Brown's Swimwear, Retrospecs & Co, Skins 6|2 Cosmetics and STITCHED. Signature restaurants include Blue Ribbon Sushi Bar & Grill by restaurateurs Bruce and Eric Bromberg; Comme Ça by Los Angeles Chef David Myers; Estiatorio Milos, by international restaurateur Costas Spiliadis; Holsteins from Block 16 Hospitality; Jaleo and China Poblano restaurants by acclaimed Chef José Andrés; Scarpetta and D.O.C.G. by award-winning Chef Scott Conant; and popular steakhouse STK from The ONE Group. ... more less
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- Also Known As:
- The Cosmopolitan Of Las Vegas Hotel Las Vegas