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“A high tech, vibrant hotel” 4 of 5 stars
Review of The Cosmopolitan of Las Vegas

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The Cosmopolitan of Las Vegas
5.0 of 5 Hotel   |   3708 Las Vegas Boulevard South, Las Vegas, NV 89109 (The Strip)   |  
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Ranked #36 of 271 Hotels in Las Vegas
Newport Coast, Ca
Top Contributor
108 reviews 108 reviews
25 hotel reviews
Reviews in 41 cities Reviews in 41 cities
29 helpful votes 29 helpful votes
“A high tech, vibrant hotel”
4 of 5 stars Reviewed December 31, 2012

We stayed at the Cosmopolitan for Christmas. We had a beautiful room on the 56th floor with a great view of the City Center to Mandalay Bay and beyond. The hotel is vibrant and alive. It is the most computerized hotel we have stayed in. The room was lovely and you could control everything from reservations to the room settings via the remote on the screen. The service was very good. We were amazed by all of the video screens everywhere and they changed all of the time with looks that included a wall of old library books to beautiful illustrations of flowers and just designs. The spa is beautiful but I have to say it was a bit masculine in design. Everyone was very helpful and the location is just great. It is really in the middle of everything. Of course I had to have a Cosmo for my first drink there (and it was a good one)

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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manchester
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 31, 2012

Good Hotel shame that we had a full kitchen in our suite, but could not use it as there was no pans/plates/cups/cuttlery nothing, it dont make sense !
Beware when checking out as they said we had lots of laundry done and we had not used that service once and they said we had used $68 of drinks out of the fridge that also was a lie as they wanted $13 for a can of pepsi so we never went near it all, besides that it was a lovely suite would definetly use it again !

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane
Senior Contributor
41 reviews 41 reviews
27 hotel reviews
Reviews in 22 cities Reviews in 22 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed December 31, 2012

We stayed in an one bedroom terrace on our last trip and decided to stay at The Cosmopolitan again, in a Terrace suite.

The Terrace Suite was lovely as expected. We had great fountain views which we could see and enjoy from our comfortable bed. :)

The suite has a kitchen, with full fridge/mini bar and microwave. A washing machine and dryer is also in the room.

Definitely worth the splurge if you're looking at staying at somewhere like The Cosmopolitan and enjoying your balcony, depending on the roomtype, overlooking the fountains.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Arizona
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 2 cities Reviews in 2 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 30, 2012

COSMOPOLITAN HOTEL: Arrived at the valet on December 26, 2012 (departed on the 30th), friendly and prompt service. The Cosmopolitan’s lobby was only steps away with a short wait for Check-In (no need to walk through the casino). The clerk was friendly….offered “One Bedroom Suite” on the 29th Floor with a nice view of Bellagio Fountains for additional $30 per night ( we were comp the basic terrace suite & $100 food credit). The non-smoking suite had separate living area, desk area with a 50” HD Flat Screen, a separate area at the rear of the suite with an excellent king bed with another 50” HD Flat Screen, Wet Bar with a small fridge, modern European motif, clean, large shower with a separate “Japanese Soaking Tub”. A large combination safe for valuables was perfect for a couple laptops and tablets. The view from the balcony/bed/bathroom was well worth the additional $30 per night.


BTW, the main pool has been converted to Ice Rink….may I say, a very smart use of a hotel pool during the winter season. The hotel property overall was very impressive and a “Top 5 Las Vegas Hotel Property” favorite of ours…. however, the casino is not (more on that later).


DINING at THE COSMOPOLITAN: We enjoyed an excellent dinner at Scarpetta (modern interpretation of traditional Italian dishes). If, I recalled correctly (we did enjoyed a few drinks that evening) the yellowtail appetizer was scrumptious, braised beef ….. okay there were few more items we enjoyed, let’s just say it was well worth it.


The Henry is Cosmopolitan’s 24-hour café and we pretty decent breakfast before checking-out. I enjoyed a twist on Eggs Benedict using braised beef & potatoes and the better-half enjoyed…..okay, I think my drink memory is failing me again, sorry.



GAMBLING at THE COSMOPOLITAN: The better-half enjoyed limited success with her new favorite slots “Gold Fish”….how much success I will never know, however, prefers gambling at other properties.
I only played Blackjack, for only one evening and one for one good reason, too many 6:5 Double-Deck BJ tables and/or 6-8 Decks….both against traditional “BJ Rules”, in addition all table minimums were $25 (not a problem if the BJ rules are traditional . The one and only 3:2 Double-Deck BJ table was in the “High Limit Room” with a $300 table minimum btw, (not a one single deck BJ in the entire casino).
The “Sports book” was located on the 2nd level (for some odd reason), in case multiple extra larger flat screens, comfortable seating and nice bar area.


OVERALL PERSPECTIVE: The Cosmopolitan appeals to a diverse crowd, primarily between the ages of 24-44 crowd, until the weekends, when it drops down to over 21 crowds mainly due the hugely popular “Marque Nightclub(s)”.


Bottom-line, this would have been the perfect 4.5 Star Strip” Hotel & Casino; however, the huge negative is the casino, no significant wins; the vibe was just “okay” and overall a significant disappointment. I think the location in the middle of City Center (i.e. Aria/Vdara) and Bellagio, directly across the street from Planet Hollywood/Paris is very cool. BTW, beginning in January 2013 resort fees (i.e. internet access, pool access, etc.) of $25 per night will be enforced….that really sucks.

Room Tip: Request a Room with a Strip view of the Bellagio Fountains...it's worth it!
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NZ
Top Contributor
101 reviews 101 reviews
19 hotel reviews
Reviews in 33 cities Reviews in 33 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed December 30, 2012

The checkin process was very smooth but we arrived on a tuesday. I booked the city view room but after reading the TA reviews on getting a Bellagio fountain view, I asked if I could have that view. He said it would cost about $60 a night to upgrade to the view but would try and give me something 'close' to it. When we got to our room, we did get the view. It was beautiful. It's very good seeing it from the room top down as opposed to being at street level.

The room itself was very big with 2 queen beds. It was very clean and looked very new. The bathroom is huge. Double vanity with a separate toilet. Toiletries provided included bar of body soap, facial soap, shower gel, body lotion, shampoo, conditioner and even mouth wash. They were lavender and peppermint scented. There is a light blind for 'privacy' between the shower and the bedroom and it is not very private so if you are sharing the room with friends, it might be a little awkward.

Ironing board and iron was provided. And there is a room safe. Couldn't find the hair dryer and called to get one. They came quickly.

The room is all automated. You can switch the lights on and off with a press on the phone or by the room door. It was very impressive and easy to use. Lots of power points available in the room.

We didn't use the mini bar and after reading all the reviews on the weight sensor, we tried to get them to clear the mini bar but apparently that would cost $25 to do?!

The bed was a lot softer than what we were used to but that's personal preference.

We didn't have to pay a resort fee but apparently this is coming into effect from January 2013. We used the Internet for free even though there was a sign on page to pay and we didn't register.

The location of the hotel was amazing. It was literally right in the middle of the strip which made it very convenient to get around.

The actual hotel itself didn't seem to be 'themed'. Afew bars and restaurants. There is a buffet which always seems to have a massive queue to get in.

Staff was not very helpful. The concierge was totally useless. Told us we should get a taxi to the Premium Outlet Mall North and there is no bus or shuttle. The bus stops right outside the Cosmopolitan and picks up right across the road. There are also shuttles available. She was totally disinterested and was keen to be as unhelpful as possible to all the guests. Several of us lining up were not impressed with her attitiude. Do your own research before you get there as you will not be able to get much help from this hotel.

Most hotels aslo have an airport checkin kiosk or counter. Although the Cosmo also has one, they only feature a few airlines. We eventually went to the Bellagio to get it done.

Housekeeping was also not very helpful. Sheets were due to be changed every 3rd day. We stayed there for 8 nights and not once was the sheets changed. Toiletries were also a hit and miss. Some days, we had to call to ask them to deliver additional toiletries as housekeeping didn't leave us with any. We did leave tips for them in the room but it didn't seem to improve things much.

Room Tip: Ask for a Bellagio fountain view.
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  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redwood City, California
Top Contributor
75 reviews 75 reviews
34 hotel reviews
Reviews in 38 cities Reviews in 38 cities
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed December 30, 2012

The Cosmopolitan is definitely one of the more modern looking properties on the Las Vegas strip and they really do try to cater to your every need. On the phone system, there is a button that is listed as "Beck and Call" and when you check in, the front desk person will walk up to you in line and bring you to the counter. At the counter, there is an ipad in the countertop to confirm and sign for credit card transactions that also gives more information on the property. Like many hotels on the strip, they do charge a resort fee but it includes unlimited wifi which is a huge plus! If you want to avoid the resort fees, stay at a Caesars property. The lobby is filled with columns that are wrapped by video screens that show a variety of risque and sometimes odd looping videos.

The food choices are good, if a bit on the extravagant side. The buffet is one of the pricier options on the strip and most of the restaurants are on the higher end - which caters perfectly to the crowd they are trying to draw. There is a "hidden" pizza parlor between a tapas restaurant and a japanese restaurant that is really a gem.

The casino is dark, not too smokey, but didn't have the loud, winning atmosphere that some of the less posh casino's can have sometimes. Marquee, one of THE hotspots now, has wrap around lines and droves of people waiting at the velvet ropes on a nightly basis. While it's a lot of stairs for the heel wearing crowd, they always feature world class DJ's and do their best to keep the guy/girl ratio favorable (this means if you're going with a bunch of guys, unless you're willing to drop the cash for a table or...tips, there's probably no chance of getting in on a busy night)

Having multiple pools, and a ton of rooms with balconies makes the Cosmopolitan a very desirable property to stay at - but it often comes with a price. During the busy summer months, it seems like rates for weekends are higher than other properties, including the Wynn, and Bellagio, but people still flock here. The modern amenities, great service, and central location are great reasons to stay here, and I'd definitely stay here again. The only complaint I'd have about the Cosmopolitan is that it's not very budget-friendly, but if you're willing to spend for a great atmosphere, be in the center of the strip, and feel like a VIP, stay here.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Lake Tahoe, California
Top Contributor
84 reviews 84 reviews
29 hotel reviews
Reviews in 38 cities Reviews in 38 cities
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed December 30, 2012

Have not been to Las Vegas for 17 years and had to attend a conference. It couldn't be any better than the Cosmo! I paid extra over our pre paid room for one that was on the 17th floor and faced the Bellagio and its fountain/lake.

I stay in a lot of hotels from Ritz Carlton to mom and pop motels (ugg!) and this was the best room I have ever stayed in plus the front desk was courteous and it looked like they treat every guest with a lot of individual attention, no matter who they were.

Muted brown and grey colors. Comfortable bed. Well designed and functional furniture in a suite setting with two tvs. This is not the Vegas of old I remember where the rooms were so loud you didn't want to stay in them. Also, the bathroom was excellent with a separate water closet and shower/Jacuzzi tub enclosure big enough for many people.

There was a mini fridge ,micro wave and sink in a mini kitchen set up. The only thing that has not changed from the old days: no coffee makers.

Highly recommend this place and plan on staying here again.

Room Tip: I cannot rate the value as most of my room was paid for by my conference sponsors.
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Cosmopolitan of Las Vegas

Address: 3708 Las Vegas Boulevard South, Las Vegas, NV 89109
Phone Number:
Location: United States > Nevada > Las Vegas > The Strip
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Casino Hotel in Las Vegas
#16 Luxury Hotel in Las Vegas
#17 Spa Hotel in Las Vegas
#19 Romantic Hotel in Las Vegas
#34 Family Hotel in Las Vegas
#37 Business Hotel in Las Vegas
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Cosmopolitan of Las Vegas 5*
Number of rooms: 2995
Official Description (provided by the hotel):
The Cosmopolitan of Las Vegas is a unique luxury resort offering a decidedly different perspective, situated in the heart of The Strip directly between CityCenter and Bellagio. The resort’s uniquely vertical multi-tower design offers spectacular views of the vibrant city. The new 2,995-room resort features oversized, residential-style living spaces with expansive, one-of-a-kind private terraces. The Cosmopolitan’s luxurious resort amenities include a 100,000-square-foot casino; Sahra Spa & Hammam; three unique pool experiences at The Pool District; Marquee Nightclub & Dayclub at The Cosmopolitan, a multi-level integrated nightclub; and 150,000 square feet of state-of-the-art convention and meeting space. An eclectic lineup of new-to-market retailers include AllSaints Spitalfields, Beckley, CRSVR Sneaker Boutique, DNA2050, Droog, Molly Brown's Swimwear, Retrospecs & Co, Skins 6|2 Cosmetics and STITCHED. Signature restaurants include Blue Ribbon Sushi Bar & Grill by restaurateurs Bruce and Eric Bromberg; Comme Ça by Los Angeles Chef David Myers; Estiatorio Milos, by international restaurateur Costas Spiliadis; Holsteins from Block 16 Hospitality; Jaleo and China Poblano restaurants by acclaimed Chef José Andrés; Scarpetta and D.O.C.G. by award-winning Chef Scott Conant; and popular steakhouse STK from The ONE Group. ... more   less 
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Also Known As:
The Cosmopolitan Of Las Vegas Hotel Las Vegas

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