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“Swanky hotel, huge rooms, still working out a few kinks though.” 4 of 5 stars
Review of The Cosmopolitan of Las Vegas

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The Cosmopolitan of Las Vegas
5.0 of 5 Hotel   |   3708 Las Vegas Boulevard South, Las Vegas, NV 89109 (The Strip)   |  
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Ranked #35 of 272 Hotels in Las Vegas
New York, NY
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
20 helpful votes 20 helpful votes
“Swanky hotel, huge rooms, still working out a few kinks though.”
4 of 5 stars Reviewed June 6, 2011

I stayed here for 3 nights in late April while traveling on business. My stay was mostly positive on the whole, here are my specific comments:

Check-in: This was fairly smooth as I checked in on a Tuesday morning so there was no line. However, my room was not yet ready but they said they would call me when it was (this was at about 11 am, so I understood). However, I didn't get a call back until nearly 5pm! This was very frustrating as I had work to do and nowhere to do it - I ended up on a couch outside some of the conference rooms trying to have a conference call but it was not the best experience.

Rooms: They were HUGE, very nicely appointed with a sitting area, kitchenette, dressing area, desk space, enormous bathroom and bedroom. Great design, with real art on the walls (not industrial crap you usually see in hotels). There are a few different configurations of room, but the ones I saw all have the bathroom (tub and shower specifically) somewhat exposed to the bedroom area - something to think about if you are planning on sharing a room with someone you are not intimately familiar with! I enjoyed the oversized shower and large soaking tub though. Great L'occitane bath products too. Beds were super comfy, lots of pillows and a nice duvet. Strangely enough for a room of this size, there was only 1 phone by the bed, and no phone on the desk which I found odd. Another strange thing was that the closet had a TON of space to hang clothes, but no drawers to put everything else.

Food: lots of great restaurant options on site. I had an amazing meal at STK, and very good ones at Comme Ca and the casual Italian place next door to Scarpetta (I forget the name). I had wanted to eat at Scarpetta but couldn't get reservations. I ate at the Wicked Spoon buffet every morning for breakfast and I thought the food was very good, especially for a buffet, and priced fairly (I believe it was $17?). I did try to order room service on 2 occasions and both times there was a 1hour+ wait so I gave up and went to the buffet. I also ate some late night pizza at the "secret pizza place".

I'm not a big gambler so I didn't try out the casino, but I walked through here a few times on my way to various destinations and was pleasantly surprised at the ventilation - cigarette smoke bothers me and they seemed to do an excellent job of filtering it out.

Pools: I spent time at the regular pool by the spa as well as the "dayclub" Marquee pool - the dayclub is definitely a "scene" if you are into that sort of thing, I am not but was there to entertain clients. Since that pool is more of a club the focus is on drinks and bottle service, not as much on food or non-alcoholic beverages - for example I ordered an iced tea only to be told about 30 minutes later (service was a bit blase) that they only had hot green tea (??) and were out of basically every other non-alcoholic drink on the menu except water. Gee, thanks. The regular pool was fine though, if a bit windy as it's fairly high up.

Check-out: this was a bit of an ordeal as I was leaving at noon on a Friday, so the place was swarming with arrivals. The lines they had set up were not very orderly - my guess is that the management doesn't want traditional lines mucking up the way the lobby looks (which is very cool, by the way), but the result is lots of confusion and it's unclear what desks are for concierge vs. check in/check out.

When I was there the hotel had only been open a few months, and many of the rooms are still being finished, so I think that contributed to some of the issues above. I think with time they will work out many of the kinks and I would certainly stay here again!
Also... very few hotels give free wi-fi like this one does. Wondering how long it will last!

Room Tip: Overlooking Bellagio, to see the fountains!
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  • Stayed April 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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NYC
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 5, 2011 via mobile

So beautiful, So amazing. Luxury at it's best. Location location location. Top notch all the way

  • Stayed June 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NH, USA
Senior Contributor
46 reviews 46 reviews
8 hotel reviews
Reviews in 19 cities Reviews in 19 cities
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed June 5, 2011

check-in process was not great. Long lines at registration. I was told at 11am that the room would be ready in the next few hours by 3 pm. Room was ready after 4 pm. I went to the pool area to relax while waiting for my room. Found a pool on the 14th floor that is quite small. Also, it is very windy on this area. Not a good design. Service at the pool was good. Food choices are limited. Overall it is an average hotel. I normally stay at the Venetian and would go back there. I would not recommend this hotel. The location is not good either. There are a lot of hotel choices in Vegas. Most are better than this one.

  • Stayed June 2011
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Maplewood, NJ
Top Contributor
85 reviews 85 reviews
63 hotel reviews
Reviews in 49 cities Reviews in 49 cities
181 helpful votes 181 helpful votes
3 of 5 stars Reviewed June 5, 2011

Stayed here for a conference and while I absolutely loved my room there are a few things that will stop me from returning. Most important is the noise from the "day club pool". My room was on the 68th floor and I could hear pounding bass and top 20 dance music like it was coming from the room next door. This went on ALL DAY. Bring earplugs.

The vibe of the hotel and the very cheap rates is attracting mostly the bachelor/bachelorette crowd so the pool is basically hungover 20's somethings with tattoos and lewd conversations and too few chairs. The pools and the pool areas are way too small for the size of the hotel.

The spa is gorgeous and well worth the money.

  • Stayed May 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Jersey, UK
Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 9 cities Reviews in 9 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed June 5, 2011

I stayed at the Cosmopolitan for 2 nights in a city room with two beds but no terrace and had a good stay. The room and bathroom are a decent size with high quality furnishings but no bath in the bathroom. I would also note in the City room that see through glass separates the shower from the bedroom and the privacy blind can be controlled from the bedroom.

As the hotel is on such a small footprint it has a strange layout for Las Vegas with the public areas split over 3 levels (but this did not seem to cause any problems). The casino was also right on the strip and offered very good drink service (though the slot machines were very tight).

The Cosmopolitan lacks the impact of the beautiful Bellagio next door but I thought it had more character that the generic Aria.

The pool areas are very nice but way too small for a hotel of this size (would not stay here in the summer).

I found the service to be very good and one of the receptionists printed my boarding pass and bought it up to my room.

I liked the Cosmopolitan but with so many options in Las Vegas, I don't know if I will go back. They also didn't charge a resort fee which is a real bonus in Las vegas at the moment.

  • Stayed January 2011, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Victoria
2 reviews
Reviews in 2 cities Reviews in 2 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed June 4, 2011

Background

We're in our 30's. We've done an annual trip to Vegas for each of the past 6 years. Past hotels we've stayed at: The Hotel, Wynn, Caesars and Bellagio.

For our stay we upgraded to a corner suite on the 60 something floor (which is really like the 40 something floor but whatever)

The Good

The balcony is really cool. Really enjoyed having a cocktail while observing the sounds and sites of Vegas. Really hope future hotels (if there are any) include balconies.

Corner suite is nice. Lots of room, two huge bathrooms, large living area. Really nice. Probably best we've had in LV.

Service was solid. Ordered room service for breakfast each day and it was on time and hot. Check in was pretty prompt and friendly. Pool area was understaffed which is mind boggling to me. If you're charging $15 a drink, you'd think you'd make sure you have enough staff so that no one has to wait.

Design is also impressive - it has a NY boutique feel even though it's massive.

The Bad

The pools are weak. The Boulevard Pool is a rip off. To sit by the pool you basically have to pay $300 for a day bed (or more for a cabana). I suspect because of this, the Bamboo pool fills up quickly and continually until it starts to resemble Rehab at Hard Rock (google it if you don't know what I mean). Didn't try the Day Club pool as I have no interest in having dance music blast at me at 1:00 pm (or 1:00 am for that matter). Seriously though, the music coming out of the Day Club was loud on our 60th (or 40th) floor balcony. I can't imagine what it would be like up close.

Restaurant selection was average. Jaleo was quite good (but packed), DOCG was meh and nothing else really excited me.

Sportsbook is modern but really small. I was betting horses and a couple of big tracks weren't even on the television bank. Pretty amateur. Can't imagine what they'll do when (or if) the NFL season starts. Plus they were insisting on $50 minimum bets (even for horse racing) before they'd give you a drink.

The Trashy

I cannot overstate how many women (well really girls) were marching around the place in dresses that would make Dad cry. For a man of my age with my lovely girlfriend it really was a bit awkward (albeit someone amusing). We ran into a few people our age or older who clearly were uncomfortable with the whole scene.

Verdict

Glad we tried it and really like the balconies. But I don't think we'll be back soon. Ultimately, it's just not aimed for people like us. But if you're single and under 30 and you can afford it, it may just be a modern day Disneyland.

  • Stayed May 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Senior Contributor
48 reviews 48 reviews
25 hotel reviews
Reviews in 23 cities Reviews in 23 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed June 3, 2011

Stayed in a terrace room for one night back in april 2011. I have to say, this is one of my favorite hotels in vegas.

First off, can't beat the location. Right in the middle of the strip. The room itself was very large and comfortable. It had plenty of room to spread out. My favorite feature was the terrace, with a view of the bellagio fountains. It was nice to be able to get some fresh air, and enjoy the view. My only wish would be if there could be more seating - there is only a lounger, which wasn't quite comfortable for two people.

The technology of the room took some getting used to. You can control the lighting, temperature, and any other function of your room through your tv. I could only turn off the lamps in the room through the tv. It was also nice that the hotel had FREE wifi, which a lot of the other hotels do not provide

I tried the Wicked Spoon buffet at the cosmopolitan, and they had good food and great service. I also had Holsteins - definitely should get one of their amazing shakes. Another great place for a quick bite is Pink's hot dogs, across the pedestrian bridge at planet hollywood

Room Tip: try to stay during a weekday
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  • Stayed April 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Cosmopolitan of Las Vegas

Address: 3708 Las Vegas Boulevard South, Las Vegas, NV 89109
Phone Number:
Location: United States > Nevada > Las Vegas > The Strip
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Casino Hotel in Las Vegas
#17 Luxury Hotel in Las Vegas
#17 Spa Hotel in Las Vegas
#19 Romantic Hotel in Las Vegas
#32 Family Hotel in Las Vegas
#35 Business Hotel in Las Vegas
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Cosmopolitan of Las Vegas 5*
Number of rooms: 2995
Official Description (provided by the hotel):
The Cosmopolitan of Las Vegas is a unique luxury resort offering a decidedly different perspective, situated in the heart of The Strip directly between CityCenter and Bellagio. The resort’s uniquely vertical multi-tower design offers spectacular views of the vibrant city. The new 2,995-room resort features oversized, residential-style living spaces with expansive, one-of-a-kind private terraces. The Cosmopolitan’s luxurious resort amenities include a 100,000-square-foot casino; Sahra Spa & Hammam; three unique pool experiences at The Pool District; Marquee Nightclub & Dayclub at The Cosmopolitan, a multi-level integrated nightclub; and 150,000 square feet of state-of-the-art convention and meeting space. An eclectic lineup of new-to-market retailers include AllSaints Spitalfields, Beckley, CRSVR Sneaker Boutique, DNA2050, Droog, Molly Brown's Swimwear, Retrospecs & Co, Skins 6|2 Cosmetics and STITCHED. Signature restaurants include Blue Ribbon Sushi Bar & Grill by restaurateurs Bruce and Eric Bromberg; Comme Ça by Los Angeles Chef David Myers; Estiatorio Milos, by international restaurateur Costas Spiliadis; Holsteins from Block 16 Hospitality; Jaleo and China Poblano restaurants by acclaimed Chef José Andrés; Scarpetta and D.O.C.G. by award-winning Chef Scott Conant; and popular steakhouse STK from The ONE Group. ... more   less 
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Also Known As:
The Cosmopolitan Of Las Vegas Hotel Las Vegas

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