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“Great hotel - some nifty tricks, some drawbacks” 4 of 5 stars
Review of The Cosmopolitan of Las Vegas

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The Cosmopolitan of Las Vegas
5.0 of 5 Hotel   |   3708 Las Vegas Boulevard South, Las Vegas, NV 89109 (The Strip)   |  
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Ranked #35 of 272 Hotels in Las Vegas
The Hague, The Netherlands
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
27 helpful votes 27 helpful votes
“Great hotel - some nifty tricks, some drawbacks”
4 of 5 stars Reviewed April 3, 2011

We got a great rate for this hotel through a travel agent. The location is excellent, right in the middle of The Strip, within walking distance of other major hotels and attractions.

The parking garage has innovative red/green lights above all parking spaces. That way, you can look down the isles and see instantly if a space is unoccupied. Very, very nice piece of technology.

We had a 2 queen room on the 28th floor of the west tower, facing the Bellagio. The view is magnificent, but there's a catch: beware the noise! The air-con fans from the Jockey Club are buzzing, the fountains pop like fireworks, the Bellagio ramp has a metal strip that clangs when cars drive over it and there's a nightclub across the street. If you're a light sleeper: bring ear plugs. We switched to room facing the Citycenter, which was much quieter (albeit with a dull view).

The rooms are nice with all amenities you need. Good beds (with seven pillows - who needs them?). So-so rating for cleanliness. We found that for 3 of the 8 days of our stay, the room wasn't cleaned properly: trash cans were not emptied, no new toilet paper, bed unmade.

The property itself is luxurious, yet not too swanky. Be sure to try the Wicked Spoon buffet, which has excellent, fresh food.

Room Tip: South facing rooms have less outside noise.
See more room tips
  • Stayed March 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3,013)
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howell, mi
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 2, 2011

My husband and I usually stay at the Flamingo but since we found a great deal through Travelocity, we booked a room at the Cosmopolitan for 4 nights. After reading the reviews on Trip Advisor I was really nervous about how it would go. Our personal experience turned out to be fabulous. We waited only about 5 minutes to check in around 6:30 pm on a Monday. We had reserved a Terrace Studio without the premium view but were upgraded for free to a premium view room overlooking the Bellagio fountains. I'm not sure exactly what type of room it was but it had two full bathrooms one of which had a japanese soaking tub. It was amazing anyhow and we didn't even have to ask for the upgrade. The guy at the front desk was just super nice! The hotel is very high-tech but we didn't find it to a problem as many other reviewers had noted. The casino itself was beautiful although we didn't do much gambling there.

We only ate at the hotel twice. Holsteins was great if you like burgers and the secret pizza place was delicious as well.

The only downside we found to the Cosmopolitan was the refridgerator that couldn't be used because of all of the mini bar items filling it up. We did use the freezer and ran into the same problem that everyone else seems to have with mini bar items being charged to our room even though we did not use any of them. This problem was easily resolved with a call to the hotel at which time I was assured that the charges would be removed. So definitely be sure to check your credit card charges after you leave. Other than that we had the best stay at this beautiful hotel. We did not think any Las Vegas hotel could be as nice as Caesars but the Cosmo is definitely every bit as nice if not nicer.

  • Stayed March 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 2, 2011

My first trip to Vegas in 20 years and I could not have wished for more from the Cosmopolitan. Here for a business conference which was taking place at Caesers, I really got the contrast between the new and what seems comparatively old.

I am in my late 30's and just loved the atmosphere and the service and the rooms at the hotel but you have to understand the kind of hotel that it is before booking. I would not recommend it to my parents as it definitely would not be for them. The Marquee club which is part of the hotel is truly an experience and adds to the Cosmopolitan as being the place to be in Vegas.

I found everyone at the hotel from check in, to management and the waitresses in the bars absolutely first rate.

I would hesitate to come here again and recommend it to friends. Just make sure you know what to expect - if you don't want to experience the fun side of Vegas - don't come here!!!!!!

  • Stayed March 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cave Creek, Arizona
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
Reviews in 4 cities Reviews in 4 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 2, 2011

This is the newest and one of the nicest hotels on the strip. The staff are friendly and helpful. I always rent a car when I'm in Las Vegas and sometimes it can be a real pain to find a spot in the garage, but this isn't the case at the cosmopolitan. When you enter the garage they show the number of available spots on that floor and all of the open spots have a green light lit over of the spot.

  • Stayed March 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Traverse city
Top Contributor
54 reviews 54 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 1, 2011

Room was very large and modern, having a balcony was nice as well. Much of the technology built into the room was difficult to use or didnt work correctly. All the staff was friendly. It was nice that they had heated outdoor pools even though we didnt have time to use them as we were there for a conference. There is a small unnamed pizza place on the second or third level that had great new york style pizza by the slice.

  • Stayed January 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arizona
Contributor
20 reviews 20 reviews
14 hotel reviews
Reviews in 9 cities Reviews in 9 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed March 31, 2011

We just got back from a terrific stay at the Cosmopolitan. Thanks to these reviews, we came as prepared as we could for the potential pitfalls. Turned out to be one of our best Vegas trips yet, and there have been quite a few!

I've said it in prior reviews and it bears repeating, expectations need to be lowered a notch on the Vegas strip. Especially on weekends. Even the Bellagio, Wynn/Encore and Cosmo. They're all noisy 24 hours, check in lines can be outrageously long, infrastructure (e.g. water, IT systems etc.) are glitchy, and once you've made the 10 minute trip to your room just try to get someone to help you out way up there. Oh - and food is usually expensive for what you get. To avoid disappointment, preparation is key.

With the background out of the way, here's a list of common comments about the Cosmopolitan, and what we did to deal with them. Use what you find helpful:

- Location - is perfect, situated in easy walking distance from Bellagio, Planet Hollywood/Paris and City Center. If you have a car, leave it with the free valet. Cosmo's valet was the quickest we've ever seen on the Strip for retrieving cars. Less than 5 minutes, and you get to comfortably sit in air conditioned comfort while waiting. Careful in their driveway, though, because it's very tight and tricky to navigate.

- Check in - We came armed with a copy of the confirmations they emailed to us, and a printout of their website page that shows the 3pm check in time. I was prepared to hold them to the 3pm deadline to have our room ready or move over to Planet Hollywood at 1/3 the rate. We needn't have worried, though. After waiting for the one person ahead of us in line (not even 5 minutes), we were swiftly checked into our (ready!) room by a very friendly and professional Front Desk gentleman. This was about noon on a Sunday.

- Room cleanliness - thank goodness the room was thoroughly cleaned every day, because I don't know how one can prepare for a dirty room.

- Noise - Yes, it is. I can't place all the fault for the noise on Cosmo's shoulders, as all our noise came from the Bellagio fountains and a nightclub across the street at Paris. The room's soundproofing seemed great, but it's hard to block out noise of that caliber. Earplugs took care of it and we slept like babies. They do like their music a little on the loud side in the common areas, especially late at night. I overheard other guests complaining to each other about it, but we thought it added to the atmosphere.

- Amenities - We brought extra hangers to compensate for no drawer space. There was a shelving unit in our closet, though, that held socks, etc. just fine. To avoid mini bar charges, we just brought in our own coffee pods and pastries from the bakeries at Bellagio, Caesar's or Venetian. Cosmo's towels are the best I've seen yet on the strip. Housekeeping never did replenish some of our toiletries, so we hunted down a housekeeping cart and asked for several extras.

- Restaurants - This place has by far the best selection of non-stratospherically priced restaurants of any strip hotel. We tried Scarpetta, the hidden pizza parlor (great, cheap eats!) and Comme Ca - all excellent. Also tried the Wicked Spoon Buffet and the Chandelier Bar, which were both good too, but I thought not such a good value.

- Atmosphere - was a disappointment. I was expecting the artsy spaces of the Cosmo to attract stylish people. Wynn/Encore do. Bellagio does. What's up, Cosmo? It was noticeable. The contrast between the spaces and the people in them countered all the hard work done by the Cosmo's designer, and nixed our thought to spend an afternoon at the pool once we got a look at it. The creepy guy that kept peeking in our room around the barrier between our two balconies was really getting on my nerves.

- Check out - line was horrendous, and we had previously given up on checking out using our room's TV which was an exasperating experience. Luckily there were automated check in/out kiosks by the bell desk that worked like a charm and even printed out a detailed receipt for us. Sweet.

We loved our stay at the Cosmopolitan. The staff went the extra mile, the rooms are spectacular and the food was way above average. Would we stay again? Yes, if we could get a rate comparable to Wynn/Encore or Venetian.

  • Stayed March 2011, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 30, 2011

Spent six nights for my partner's 40th in mid March and can honestly say that this is the best hotel I've stayed in. I didn't want one of the 'grande dame' hotels and was attracted to the newness of the Cosmopolitan. It was, for me, clearly a 5* establishment but without most of the stifling formality or pretentiousness that that rating can entail. It seems to be trying to carve a niche for itself by aiming at a more laid-back experience and that's what we appreciated especially since it came with the high standards you'd expect.

We had a terrace studio overlooking the Bellagio & Paris which was great, the suite was spacious and well appointed, and from start to finish all our dealings with hotel personnel were both friendly and efficient.

Of course our stay was not perfect (is there really any establishment that could be described as perfect?) but what is achieved in these reviews by my complaining that when we arrived there was only one complimentary toothbrush? We take our own toothbrushes, we're like that, but would it have merited a complaint otherwise? No, but obviously small, tiny even, things matter to some. The big picture? This is an excellent hotel.

  • Stayed March 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Cosmopolitan of Las Vegas

Address: 3708 Las Vegas Boulevard South, Las Vegas, NV 89109
Phone Number:
Location: United States > Nevada > Las Vegas > The Strip
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Casino Hotel in Las Vegas
#16 Spa Hotel in Las Vegas
#17 Luxury Hotel in Las Vegas
#19 Romantic Hotel in Las Vegas
#33 Family Hotel in Las Vegas
#35 Business Hotel in Las Vegas
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Cosmopolitan of Las Vegas 5*
Number of rooms: 2995
Official Description (provided by the hotel):
The Cosmopolitan of Las Vegas is a unique luxury resort offering a decidedly different perspective, situated in the heart of The Strip directly between CityCenter and Bellagio. The resort’s uniquely vertical multi-tower design offers spectacular views of the vibrant city. The new 2,995-room resort features oversized, residential-style living spaces with expansive, one-of-a-kind private terraces. The Cosmopolitan’s luxurious resort amenities include a 100,000-square-foot casino; Sahra Spa & Hammam; three unique pool experiences at The Pool District; Marquee Nightclub & Dayclub at The Cosmopolitan, a multi-level integrated nightclub; and 150,000 square feet of state-of-the-art convention and meeting space. An eclectic lineup of new-to-market retailers include AllSaints Spitalfields, Beckley, CRSVR Sneaker Boutique, DNA2050, Droog, Molly Brown's Swimwear, Retrospecs & Co, Skins 6|2 Cosmetics and STITCHED. Signature restaurants include Blue Ribbon Sushi Bar & Grill by restaurateurs Bruce and Eric Bromberg; Comme Ça by Los Angeles Chef David Myers; Estiatorio Milos, by international restaurateur Costas Spiliadis; Holsteins from Block 16 Hospitality; Jaleo and China Poblano restaurants by acclaimed Chef José Andrés; Scarpetta and D.O.C.G. by award-winning Chef Scott Conant; and popular steakhouse STK from The ONE Group. ... more   less 
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Also Known As:
The Cosmopolitan Of Las Vegas Hotel Las Vegas

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