The Elara Hilton is located one block off of the strip, connected to the Miracle Mile Mall and Planet Hollywood. We stayed on the "54th" floor, though in reality is 44th but the hotel does not have any numbered floors in the 40's due to Asian culture superstition, so I was told by an employee.
Upon entering the property via the valet entrance, which is one grade below ground level, we were greeted warmly by valet/bell staff, who remained friendly throughout our four night stay. You enter through lower lobby entrance and take an escalator up to the check-in/main lobby area. At the time of our arrival there was no delay (Sunday at 4pm) and was immediately assisted at the HHonors section of the front desk. Prior to going to the desk a Hotel Employee tried to convince me to proceed to the timeshare desk to secure information on the property and to also secure a 500 point bonus for my HHonors account. Not needing to hear a timeshare sales pitch, or in need of 500 points, I declined and they did NOT interfere with my stay one time. By the way, the lobby looked completely boring and has absolutely no interesting decor and/or color. It was completely sterile looking and may be the most boring lobby I've witnessed, which is saying something.
At check-in, the front desk agent, Ray, was very friendly and seemingly enjoyed his job. The only downside to this check-in experience was he did not acknowledge my HHonors Diamond status, nor explain anything about any amenity the property may have had. Upon arriving at my "Premiere Suite", which was two bedroom, I was pleasantly surprised with the room decor and view, which was looking over to the MGM and the airport. The colors of the rooms were quite masculine, red/black/white. The room had sufficient furniture and was very comfortable with above average bedding comfort. The best part of the room was the use of the 8' projection TV which projects directly onto the living room window shade, when deployed in the down position. Each bedroom had a jacuzzi, one a single person jacuzzi, another with a party jacuzzi.
Room service was ok, perhaps a bit better than most hotel food outlets. Please know that if you want food, you MUST order through room service because there is NOT an on-site restaurant, other than Starbucks and some minor foods at the pool bar and lobby bar. The rooms does have a full kitchen so you may utilize that amenity, which also includes a dishwasher and full refrigerator/freezer.
The only negative issue I experienced during my four night stay was the poor housekeeping. It seems they took the shortcuts at every opportunity they could. On my last night, I had to ask housekeeping to throw away the empty McDonald's bags/hamburger boxes which didn't fit in the garbage cans as they left them in the room for two days, and also had to ask them to run the vacuum in each room as this was not done the prior days either. The in-room bathroom amenities were not replenished except when I asked for them to be, which is really unacceptable but not necessarily an issue which would preclude me from staying here.
If you are seeking a well located hotel that does not possess an on-site casino, then this property would be a good selection. The room rates are not bad, and the connection to the Miracle Mile Mall and Planet Hollywood are convenient. This property is one block from the Strip, across from City Center and is about 15 minute drive to airport. Just know it is a Timeshare, not a hotel, so do not expect the same amenities, such as food outlet choices, etc.
choose a high floor
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.