We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice facility, great location” 3 of 5 stars
Review of Elara, a Hilton Grand Vacations Club - Center Strip

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save Saved
You added Elara, a Hilton Grand Vacations Club - Center Strip to your Saves list
Elara, a Hilton Grand Vacations Club - Center Strip
4.5 of 5 Resort   |   80 E. Harmon Ave, Las Vegas, NV 89109 (Formerly Planet Hollywood Towers)   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
Junior Suite Upgrade
Ranked #34 of 272 Hotels in Las Vegas
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
“Nice facility, great location”
3 of 5 stars Reviewed September 12, 2013 via mobile

The Elara is a very nice facility. The pool is nice but the service at the pool wasn't very good. I tried calling the front desk many times, but no one ever answered. Maybe I don't know how this hotel is supposed to work, but housekeeping didn't take very good care of us. We were there for 9 days and received clean towels the day we arrived and one other time - after we called housekeeping. Room was nice, but the service level was less than expected.

Stayed September 2013, traveled with friends
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiltongrandvacations, Manager at Elara, a Hilton Grand Vacations Club - Center Strip, responded to this review, September 23, 2013
Thank you for posting your experience with us and I appreciate the kind words regarding our facility. I apologize that the Front Desk was not picking up when you attempted to get a hold of us and that the service out at the pool was not very good. I will be touching base with the team to follow up on your stay to see what happened. We do have a green program in place that might have been the issue with not receiving fresh towels daily as this is definitely something we provide.

Stephen Arent
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

2,728 reviews from our community

Traveler rating
    1,399
    836
    269
    136
    88
See reviews for
554
1,101
99
295
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (784)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Croydon, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 12, 2013

We chose this hotel for the kitchen facilities. Fantastic location; in the middle if the strip. We stayed in a one bedroom suite. We weren't disappointed! Hugh rooms with 4 televisions, even in the bathroom and a 7ft projector screen when the blinds are down. Big, soft comfy bed with a 2 person jacuzzi. Stayed on the 33rd floor; what a view! We were a big group; some staying at the Bellagio and some at the Venetian. We were most comfortable meeting at the Elara. We visited the Bellagio and the Venetian; but if I visited Las Vegas again, it's definitely going to be the Elara. Already recommended to friends.

Room Tip: The higher the better!
See more room tips
  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charleston, South Carolina, United States
Top Contributor
121 reviews 121 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed September 12, 2013

This hotel is connected to the Miracle Mile Shops/Planet Hollywood. You exit the hotel and shopping is right there! From check in to housekeeping to security every one was extremely nice! We stayed in the 1 bedroom suite which was amazing! The living room had a sectional which also had a pullout. A kitchen table to sit down and actually eat! Full size kitchen with all new appliances including dishwasher. The bedroom had a comfortable king size bed with jacuzzi in the room. The bathroom had large shower, double sinks and toilet separated by a door. The vanity held a surprise with a washer/dryer combo! The website and pictures does not capture the essence of this room. No resort fee was also a plus. Our annual Vegas trip has a new home!

Room Tip: Our room was on the 27th floor towards the back but could see from PH and all northbound hotels and...
See more room tips
  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 10, 2013 via mobile

We stayed in the one bedroom suite and there was MORE than enough room. We still had our privacy and the pull out bed was very comfortable. Every single employee was friendly and patient at the hotel and it is located inside of planet Hollywood. We come to Vegas every year and this is the best value thus far!! Thumbs up Elara!!

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Senior Contributor
43 reviews 43 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed September 10, 2013

LOVED this hotel! It was my husband's Birthday, so we went to Vegas & decided to stay at Elara. The location is great, right on the Strip (right across from the Cosmopolitan & Aria), walking distance to everything. Miracle Mile shops are right next door - and so are Walgreens & CVS. The Bellagio fountains are right across the street (after you get out of the Miracle Mile).
The rooms are clean (we had a suite with a king-size bed & a pull-out queen-size sofa). The pillows are puffy and the pull-out sofa is surprisingly comfortable. There's a flat screen TV in the room (our room had 1). The bathroom is clean and the jetted tub is really nice - very relaxing after a day full of typical touristy activities. Our suite was also equipped with a fridge, a microwave, and a dishwasher. AND with extra plates and glasses. Tons of fluffy bath towels. Excellent views through the ceiling-to-floor glass window - you can see the Strip (we stayed on the 30th floor).
A special thank you to Tammy Compton and concierge Ted Salmon who were my "partners in crime" and helped me organize not one but two surprises for my husband's Birthday. He was truly blown away.
Also, Elara's customer service is excellent: their security guys are just lovely. A special thank you to West and Norm - you guys were superb. Yes, you have to scan your hotel key every time you come back to the hotel but the security guys make this process seamless.
Elevators are fast and there almost always empty (6:30 am or 10 pm - doesn't matter).
Two things, though: no tea in the room. Just coffee. We're not coffee drinkers, so we could either order a "pitcher of tea" for $18 (too pricey!) or go to the Starbucks downstairs ($3/tall tea), or go to Walgreens. Opted out for Starbucks (with an extra tea bag for the next use): the smallest box of tea that Walgreens had that day was a 48-count box (we were only in Vegas for 3.5 days). Also, no breakfast at the hotel. Yes, the Miracle Mile has breakfast joints but sometimes it's nice to have a bowl of oatmeal right there on premises vs. having to walk to a cafe/restaurant.
Overall, GREAT hotel! Highly recommended! We'll be back again for sure!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 9, 2013

We arrived on the labour day weekend ( not known) we were staying a week. We checked in late no problem?. We could not get a high level floor with a great view even though we had booked 5 months in advance.We stayed on the 14th floor with a view of the car park and the Eiffel Tower .
The suite was clean ,Quite, full kitchen,huge spa,super comfortable, the suite could seat 12 people comfortable ,service was great.We were happy we were not higher with the party people.Great value @ $150.00a night

T+N

Australia

Room Tip: Insist on Quite,this is a favourite for hens nights, Which is great if u r not next door they all t...
See more room tips
  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scotland
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 9, 2013 via mobile

This hotel is ace, was on the 52nd floor, what a view!!!!!! Very modern, great friendly service, all the staff are well cool except for 1 female who sometimes works at the pool bar & is well stuck up...you ask her where's good for breakfast & she replies to say she doesn't eat breakfast, then silence, ok! I can't speak highly enough of this place & the location is great as well. Stay here & you won't be disappointed. The pool is brilliant as well.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Elara, a Hilton Grand Vacations Club - Center Strip? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Elara, a Hilton Grand Vacations Club - Center Strip

Address: 80 E. Harmon Ave, Las Vegas, NV 89109 (Formerly Planet Hollywood Towers)
Phone Number:
Location: United States > Nevada > Las Vegas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Luxury Hotel in Las Vegas
#23 Romantic Hotel in Las Vegas
#26 Family Hotel in Las Vegas
#38 Business Hotel in Las Vegas
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Elara, a Hilton Grand Vacations Club - Center Strip 4.5*
Number of rooms: 1201
Official Description (provided by the hotel):
Ideally located in the heart of the most desirable location in Las Vegas, Elara, a Hilton Grand Vacations Club-Center Strip, provides an unrivaled resort setting. Towering over the center of the Las Vegas strip, the sleek 52-story tower is adjacent to the Planet Hollywood Resort & Casino complex and offers adjoining access to the 170+ shops and restaurants in the Miracle Mile. Just across the street, find the Cosmopolitan of Las Vegas and City Center to experience the best of Las Vegas. The hotel is also conveniently located to the I-15 freeway and only four miles from McCarran International Airport, Las Vegas Executive Air Terminal and Signature Flight Support. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Priceline, Despegar.com, Agoda, Odigeo and Tingo so you can book your Elara, a Hilton Grand Vacations Club - Center Strip reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Planet Hollywood Towers Hotel Las Vegas

Owners: What's your side of the story?

If you own or manage Elara, a Hilton Grand Vacations Club - Center Strip, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.