We decided to spend the new year in vegas, the club most people were going to was XS as we were staying at the hotel we decided to go have a look around and spoke to a guy called chris. Chris showed us around and we decided to book a cabana in v.i.p for around $2000. on new years eve we went to the club around 11 pm as we were assured we just asked for chris and he would personally escort us to our table. when we arrived we were put in a massive que, none of the bouncers, hosts or members of staff wanted to speak to us. There were atleast another 100 people waiting to go in and everyone was being ignored by the people who worked there. Chris was a no show and when he did turn up he couldnt even get us into the venue. people were screaming and shouting to get in as many of them probably paid a lot of money for tables/vip. Guess what by the time it was 12 oclock we were still outside in the que. It was the worst new years EVER! We were treated like animals in a disgusting unprofessional manner by a bunch of clowns who didnt know how to do their job. when we finally got in the bouncers told us our cabanna was double booked and we can no longer have it for $2000 dollors and needed to spend much more to have bottles when a bottle was already included in the price when it was sold to us. At this point we wanted to just leave, everything we had expected was a LIE by these con artists who wanted to rip us off from the minute we decided we wanted to go there. Our money was refunded and all we could do was stand in an overcrowded club with bouncers pushing and shoving and No place to sit down. PLEASE PLEASE STAY AWAY! If you have the money go spend it elsewhare there are plenty of other amazing clubs in other hotels with better service. Its pathetic how a a bunch of stupid, lieing, unexpierianced, dumb, ugly, ignorant people are representing and working in one of the best hotels in las vegas. Steve Wynn must be SO proud.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.