We stayed at the Vdara for 5 nights hoping for a good experience but sadly it did not reach to average standards.We originally stayed here because of the good things our friends told us about their stay at Vdara, but that wasn't the case for us .The lobby smells great but thats not enough. Here are some examples of the poor service in this hotel.
-The moment we checked in we were greeted with friendly staff however while we were entering our room we found out that we were given keys for a room that was already occupied by other guests.It was so embarrassing that it felt like we were invading their personal privacy.
-House keeping was very inconsistent : room was not cleaned several times, towels were not changed. Like one night we didn't have shampoo or towels and we called for them to bring us some down to our room and , it took 2 hours+ to receive.
-The suite includes a kitchenette but with no kitchen ware or even a spoon or a knife. I understand you have to call and request for utensils but i don't want to have to call and wait for two hours to a get a fork to eat with.
-And the biggest point of all we booked for a deluxe suite with a divider/partition and we were given a different suite so we switched the room again.
All in all its a poor service and its not worth the value.
I would not recommend staying here , wasn't a very pleasant stay.
Family from Canada
- Official Description (provided by the hotel):
- Do Vegas differently and escape to Vdara Hotel & Spa at ARIA Las Vegas. This breathtaking eco-friendly, non-gaming, smoke-free, all-suite retreat by MGM Resorts International is unlike any other hotel on The Strip. Vdara Hotel & Spa is steps away from ARIA Resort & Casino and connected to Bellagio. Vdara is also a half-mile from the Roller Coaster at New York New York, and 1 mile from the Forum Shops. Amenities in suite kitchens/kitchenettes include refrigerators, stove-tops, microwaves, and cookware/dishes/utensils (upon request). The resort fee is added to all room reservations upon check-in. Hotel resort fee includes: high-speed Internet access (in-suite), local & toll-free calls, Fitness Center access, newspaper available daily, two bottles of water per day, and turndown service upon request. Vdara is also dog-friendly (not pet-friendly) and welcomes dogs up to 70lbs, or two dogs with a combined weight of 70lbs. There is an additional $50 per night fee per V Dog reservation along with $75 per stay non-refundable cleaning fee. ... more less
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- Also Known As:
- Vdara Hotel And Spa
- Vdara Hotel Las Vegas