This hotel is in a great location and beautifully appointed. However, we rented the room specifically because it comes with a kitchen and i like to prepare my own food, but when we got to the room and there was NOTHING in the kitchen with a little sign that says you have to call housekeeping to get the things you want and need. So I called and ordered. 20 minutes went by and still nothing. i called back, and was told, well, we handle needs on the order of calls and you still have 2 people in front of you. I told her, it is now 8:15pm, I want to make dinner, i booked this room and paid the higher price specifically because I wanted a kitchen to be able to cook. She said, "OK, will see what I can do." Translate that to mean NOTHING. It was OVER AN HOUR from when I called and asked for the items before they finally reached my room. It was 10pm before I was finally able to eat. Next morning I asked for something to clean the dishes with so I could make more meals; I was told, "We will notify the person who can bring those things. They never arrived. I had to call back. It was almost 45 minutes before it finally arrived. And you can not call to have your car ready for when you go downstairs. You have to go down and give them the ticket before they will bring the car up. And be prepared for that to take a long time as well. This place has worse service then a hotel for 1/3 the price. So as long as you do not need anything at all, this hotel is lovely. But if you actually happen to want or need anything, be prepared to wait and wait and wait and wait.
- Official Description (provided by the hotel):
- Do Vegas differently and escape to Vdara Hotel & Spa at ARIA Las Vegas. This breathtaking eco-friendly, non-gaming, smoke-free, all-suite retreat by MGM Resorts International is unlike any other hotel on The Strip. Vdara Hotel & Spa is steps away from ARIA Resort & Casino and connected to Bellagio. Vdara is also a half-mile from the Roller Coaster at New York New York, and 1 mile from the Forum Shops. Amenities in suite kitchens/kitchenettes include refrigerators, stove-tops, microwaves, and cookware/dishes/utensils (upon request). The resort fee is added to all room reservations upon check-in. Hotel resort fee includes: high-speed Internet access (in-suite), local & toll-free calls, Fitness Center access, newspaper available daily, two bottles of water per day, and turndown service upon request. Vdara is also dog-friendly (not pet-friendly) and welcomes dogs up to 70lbs, or two dogs with a combined weight of 70lbs. There is an additional $50 per night fee per V Dog reservation along with $75 per stay non-refundable cleaning fee. ... more less
- Reservation Options:
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- Also Known As:
- Vdara Hotel Las Vegas
- Vdara Hotel And Spa