We normally stay at one of the high-end casinos but decided to try the Mandarin. All I can say is that the stay was perfect and I will be staying here again.
The hotel is wonderful. The hotel is extremely quiet. You rarely see any guests. When you do they are upscale, mostly couples and a few well-off families. There are no bachelor parties or loud guests. There is no smoke. There is no casino. There is no noise. It is quiet and a wonderful retreat from the strip. We enjoyed going gambling and coming back here each night. The location is great - a 5 minute walk to the Cosmpolitan or Aria.
Service was great. From the second we checked in where a staff member welcomed us by name to the second we left, all staff was friendly. The staff was helpful when we needed anything. We enjoyed the free shoe shine and the valet closet is a nice touch to get the daily newspaper - no more papers under the door. We used the house car a few times - beats a taxi any day. It is free (plus tip) when it is available.
We used the spa and it is amazing. Best spa in Vegas hands down. The massage was excellent, the staff is always on hand with water, towels, tea, etc. A wonderful, relaxed experience. Plus the spa is quiet. I saw only one other guest - had the place to myself. This is different than the mega spas at other strip resorts.
About the room - We stayed in the standard room. We had no view of anything interesting but the room itself was very well appointed. It was smaller than other comparable 5* hotels but the finishes were much more high-end. The towels and bedding were the highest quality, the bed was very comfortable. The tub is a nice touch as is the dual vanities.
We also used rooms service for dinner one night. It was served quickly, the food was great and the price really was pretty reasonable given the quality and size of the food.
We also had drinks at the sky bar one evening. The drinks are perfect, the view is amazing and the staff was wonderful. Among the best cocktail bar experiences in town.
Highly recommend the Mandarin.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.