We approached this hotel after passing through the strip and were disappointed at the gloomy, dead look and approach to the hotel (as compared to Terribles, right opposite). The lady at the reception allocated the 3 of us in a small, cluttered room where we kept hurting our shins with the edges of the bulky excess furniture. After we had enough of bruises and the disappointment from the layout of the room, we made our minds to check out the next day to a better hotel. After letting the reception know about this, we were moved to a room with wheelchair access, which was MUCH bigger. My question: Why the hell didnt you give us this before. The bell boy who was helping us move was very friendly and kind. He seemed to know that the service in the hotel was pretty bad as compared to the other Holiday Inn hotels.
The breakfast was NOT a buffet as we thought. It was wholesome but Id prefer more variety in a buffet. I really cant understand why they do something unconventional like this.
Overall, as a platinum member I will make sure that I never stay at this location ever again. The reason is not just the ugly and cold approach road and the building but also the yellow swimming pool and lack of knowledge of enhancing customer experience by providing good service. Bursars were pretty fed up of the instructions that were given to them for the breakfast and they were also trying to run away from serving us (even though there was no one else to serve). We felt very un wanted and felt that our first trip to Vegas was ruined because of a bunch of careless people who are incompetent at managing a hotel. They never have people for room service. They really didnt care. Its a shame!! Avoid if possible!!
- Official Description (provided by the hotel):
- Located minutes from McCarran International Airport (LAS) and 1 mile from the Las Vegas Convention Center. The Holiday Inn Las Vegas South is just moments away from the famous 'Las Vegas Strip.' Guests visiting Las Vegas for business or pleasure can easily access the I-15 and I-95 routes to our hotel. We make comfort a top priority with our full service restaurant, relaxing guest lounge, pool, fitness center, free high-speed wireless Internet in each guest room and lobby and the use of our business center that is available 24 hours a day. Local businesses, universities, and attractions near hotel: UNLV, IBM, Triaga, Konami Gaming, IGT, Pepsi, American Family Insurance, MGM, Excalibur, Luxor, New York New York, Belz Outlet Center, Town Square and Fashion Show Shopping Center. Planning your next meeting, sports tournament or family reunion in Las Vegas? We offer meeting and conference services. Let our experienced sales staff coordinate your next meeting. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Wyndham, Expedia, Hotels.com, Travelocity, TripOnline SA, Agoda, Odigeo and Tingo so you can book your Baymont Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Las Vegas Hotel Las Vegas