We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Liars and Ripoff Artists! Last minute nuisance fees at checkout time!” 3 of 5 stars
Review of Suncoast Hotel and Casino

Save Saved
You added Suncoast Hotel and Casino to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Suncoast Hotel and Casino
3.5 of 5 Hotel   |   9090 Alta Drive, Las Vegas, NV 89145   |  
Hotel website
  |  
Hotel packages
  |  
  |  
Hotel amenities
Special Offer
Summer Vegas Fun Special
Ranked #74 of 271 hotels in Las Vegas
Dracut, Massachusetts
1 review
2 helpful votes 2 helpful votes
“Liars and Ripoff Artists! Last minute nuisance fees at checkout time!”
3 of 5 stars Reviewed November 11, 2012

My girlfriend and I visited Vegas to see family. We stayed at Suncoast on a prepaid Orbitz package and were assured at check-in time that there would be no hidden or surprise fees if we did not use room service or other optional services. We did not, but were surprised at check-out time with $30 in nuisance "resort fees" added to our supposedly "prepaid" invoice! Unbelievable! What liars! The woman at the checkout desk was a real piece of work, parroting "corporate policy" and refusing to listen to us. Well, we hope they enjoyed the $30 that they extorted from us during the last 5 minutes of our stay. Suncoast will never have our business again. We are also advising family, friends and co-workers to avoid the place. What gall! SHAME ON YOU SUNCOAST PEOPLE!!

  • Stayed November 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

558 people have reviewed this hotel

Traveler rating
    218
    230
    68
    28
    14
See reviews for
124
174
51
75
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Norman, Oklahoma
Top Contributor
254 reviews 254 reviews
88 hotel reviews
Reviews in 46 cities Reviews in 46 cities
346 helpful votes 346 helpful votes
3 of 5 stars Reviewed November 11, 2012

We didn't stay here, but we did at another Boyd Property. We get offers to come here all the time, but it's just so far away from the Strip and other things you want to do. We only come to Las Vegas about once a year and staying here would just be way too far. We did come to see it and check it out and ate lunch in the Buffet. It’s your basic Boyd Buffet…Always Good and a Great Value. I was a little disappointed how tight the slots were here. I play at Boyd Properties all over the Country and these are the tightest ones I have ever come across. I guess it’s because it’s so far out they just don’t have a lot of competition. If you coming to Las Vegas a seldom as we do stay at The Orleans or one of the Boyd Properties on Fremont Street Downtown, you will enjoy it a lot more. If you drive to the top level of the parking garage you can see a great view of the Las Vegas Strip.

Room Tip: Unless you Golf, there isn't really a reason to stay way out here if you only come to Las Vegas...
See more room tips
  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scottsdale, Arizona
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed November 9, 2012

We stayed at the Suncoast for the second time in about a year. As a second visit, it did seem that the room had a little more wear than on our first visit. But still it was clean and seemed newer than many other high traffic hotels in Las Vegas. The hotel rooms are very large and quite clean. The bathroom had very nice fixtures (I believe from Kohler) including double sinks. We liked the pillows, but the mattress seemed a little soft or worn for my tastes. The sheets were very clean. One minor flaw is that we paid a little extra for a room with a golf course view. While we did get a nice view, it was marred by the fact that we were also overlooking the giant HVAC fans and plant just below our window. That giant HVAC system seems to serve the casino well as it seemed to have better air circulation system than a lot of the others. Cigarette smoke was not as problematic as in many Las Vegas hotel casinos. The facilities are nice with plenty of food options, a nice casino and movie theatre and bowling alley. The bowling alley bar with its beer served properly cold was a nice place to hang out one evening after returning from a night out. Other than the view from the room, my only other complaint is the additional $5 per night “resort fee”. I would rather just be quoted the additional $5 fee as part of the room cost, than feel like I was being nickel and dimed when reviewing the bill at check out.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CalNeva
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 2, 2012 via mobile

We stayed here for almost a week while hubby was teaching a class in Las Vegas. First the regular rooms are very large, (550 sq ft.), very clean, have great views of the golf course. No issue with the rooms at all. The hotel registration staff was very friendly and courteous as were all the waitstaff in all of the restaurants we ate in.
Now for the food in the restaurants: Oyster Bar: Sushi was pretty blah, not much flavor but rolled ok. Go to a dedicated sushi restaurant if you want real sushi. Green side salad contained "old" lettuce, a few thin carrots, one slide of tomato. Whole salad was wilted and pretty bad. Could not eat it. Husbands seafood pasta was fairly good. St.Tropez buffet: As buffets go in LV we would rate it a 5 out of 10. Some food was dropped into others from sloppy guests. Staff was not really on top of the messes.
Sienna Cafe: Probably the worst Eggs Benedict and hash browns we have ever had. Hollandaise sauce tasted like lemon sugar frosting and hash browns were burned and had the consistency of rubber. Coasta Cantina: This was our best bet. Food was tasty and reasonably fresh. Bagel Deli: regular deli fare but lots of food for your money.
The Casino: We have been to numerous hotel/casinos over the years but this by far has to be the smokiest, most dirty air of them all. Even when there did not seem to many smokers around the air would make you choke, and cause your eyes to burn. We realize this is a casino atmosphere and smoke is to expected, but not to the point of making people feel sick. As much as we love this hotel with its friendly staff, the smoke issue may be a deal breaker for us and our friends in the future. Would like to see the restaurants, I.e. Cafe Sienna, Oyster Bar try to put fresh, unburned higher quality food out. We ended up started to eat off property later in the week.

Stayed November 2012, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland Oregon
Top Contributor
55 reviews 55 reviews
29 hotel reviews
Reviews in 31 cities Reviews in 31 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed November 1, 2012

I spent 5 days at the Suncoast while at golf school nearby. My rating is based on value for money. The base rate of $69 for a large room with a gorgeous view of the Badlands Golf Course and distant mountains was tough to beat. The room had all the amenities you expect in best hotels. The bath was complete with 2 sinks and separate shower/bathroom. The only extra costs were a $5 resort fee and $5 per day for Internet access.

The staff were all friendly and helpful and the experience was totally positive. I tried 4 restaurants in the hotel and all were good to excellent. These included the Buffet (good), Cafe Sienna (good), Bagels and Cream (excellent) and The Mexican restaurant (excellent). All were fairly priced by Las Vegas standards.

The Suncoast is part of the Boyd Group of hotels who are more nearly representative of the old Las Vegas. The do not have glitz, a great show or high prices. The casino was busy and full of smokers, but that is common in all of Las Vegas.

This is not a location for visitors planning much time on the strip (6 miles a way) but for golfing, visiting friends in Sun City or a relaxing Las Vegas slot machine vacation I rate it a 5.

Room Tip: Ask for a golf course view.
See more room tips
  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Camp Nelson, California
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
Reviews in 28 cities Reviews in 28 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed October 31, 2012

We met friends at the Suncoast recently and enjoy a great weekend. Clean rooms, lots to do and lots of places to enjoy good food. The rooms are large and comfortable with a large flat screen tv, a sofa, and king size bed with plenty of room to move around.

  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 24, 2012

Most Las Vegas places give lower rates on Sunday through Thursday. We found a great online deal for 3 nights, Sunday-Wednesday for under $30 a night. Large clean room with a king bed and sofa sleeper. There is a safe, a tiny refrigerator was included, and coffee maker, but no microwave. There were double sinks in the bathroom, and everything was spotless. It's away from the strip area,with less surrounding noise. The hotel staff were welcoming and efficient. The complex has bowling, a pool +spa, good selection of restaurants, and movie theaters, as well as gaming.
If you don't mind being away from the strip, give this place a try.

Room Tip: Most rooms are quiet, but upper floors away from elevators are the best.
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Suncoast Hotel and Casino? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Suncoast Hotel and Casino

Address: 9090 Alta Drive, Las Vegas, NV 89145
Phone Number:
Location: United States > Nevada > Las Vegas
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#20 Best Value Hotel in Las Vegas
#34 Casino Hotel in Las Vegas
#65 Romantic Hotel in Las Vegas
#68 Family Hotel in Las Vegas
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Suncoast Hotel and Casino 3.5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotels.com, Tingo, Priceline, TripOnline SA, Travelocity, BookingOdigeoWL, Venere and Otel so you can book your Suncoast Hotel and Casino reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Suncoast Hotel Las Vegas
Suncoast Hotel Casino

Owners: What's your side of the story?

If you own or manage Suncoast Hotel and Casino, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.