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“Always a great place to stay” 5 of 5 stars
Review of SpringHill Suites Las Vegas Convention Center

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SpringHill Suites Las Vegas Convention Center
3.0 of 5 Hotel   |   2989 Paradise Road, Las Vegas, NV 89109   |  
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Ranked #27 of 272 Hotels in Las Vegas
Salt Lake City, Utah
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
“Always a great place to stay”
5 of 5 stars Reviewed June 18, 2013

I've stayed at this Springhill suites Marriott before for work last year and had a good experience. I returned for a second stay last weekend with my husband and son. I was only in town for a couple days for a wedding. I was traveling with an infant so it was important for me to find a nice clean hotel with NO Casino & NO smoking. Which it pretty hard to find in Vegas.
This hotel was clean. There is no resort fee and parking is free. The breakfast is pretty yummy too. The location is very convenient. Close to the strip, I-15, and the fashion show mall.
If you are looking for a quick easy stay in Vegas. This is a great place!

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at SpringHill Suites Las Vegas Convention Center, responded to this review, June 23, 2013
jade t,
Thank you for writing a review about your stay with us at SpringHill Suites Las Vegas. We appreciate your patronage and kind comments about our clean hotel, convenient location, and value added amenities that we’re proud to offer our guests. Please plan to visit us again the next time you travel to Las Vegas. Thank you again for writing.

Sincerely,
David Nilemo, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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513 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
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English first
Ottawa, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed June 16, 2013

Stayed at this hotel in September 2012 and was very pleased with my stay. I was there for a week. Everyone I dealt with at the hotel was helpful and provided top notch service. I can't find anything negative to say about anything. I wanted to be away from the dinging bells and bright lights, this was the right choice.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at SpringHill Suites Las Vegas Convention Center, responded to this review, June 18, 2013
Mark A,
We appreciate your review and complimentary feedback on our great hotel and helpful staff. We’re glad you had a pleasant stay with us at SpringHill Suites Las Vegas, and we hope to see you again soon. Thank you again for writing.

Sincerely,
David Nilemo, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Czech Republic
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 16, 2013

We went to Vegas for one night during our drive around trip - we chose this hotel for location and price which were both good.
Poisitives are - good location just off strip, good price, internet + parking + breakfast in price. Spacy and modern looking rooms with all mod cons /kitchenette + toilet-bath seperate/ snazzy pool on rooftop with seating and good view
Negatives - sadly I think we were there at a busy time in beginning June - check in was fine but we had requested a baby cot up front though Booking.com website, but wasnnt there. Had to call and took a while and the person who dropped it off at the door did not knock or let us know they had put it their. They should have atleast told us they would just put it out there. Pool is very good, and given the good lighting I dont know why they even bother closing pool at night, considering it is Vegas. The biggest disappointment for us was the huge line at breakfast, not enough place to sit, had to wait for a table and breakfast was very poor given the hotel - no cheese, only one type of egg - scrambled, croissants werent fresh baked, juice was poor - and after such a long wait it wasnt much to look forward too. Also they could mark if and which products are either vege or have certain meats in them. Also I dont get the point of serving milk and small packs rather than from a jug. Also given that its Vegas, the breakfast could run later - upto 11 atleast. Another very disappointing thing was the elevators - twofold problem, one that the parking floors arr not directly connected to the residential floors so you have to go down to lobby and then up another elevator to room. And during the morning time elevators are too slow and busy so you have to wait a lot for getting on. Just seems very crowded and although staff were very good but when the hotel is busy I think they arent able to cope, which is a shame - probably is much better when not very busy.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at SpringHill Suites Las Vegas Convention Center, responded to this review, June 18, 2013
Docmadness,
Thank you for writing a review about your experience with us at SpringHill Suites Las Vegas. We appreciate you choosing to stay with us, and we’re glad you enjoyed our quiet location, spacious accommodations, and value added amenities. It’s unfortunate to hear of the areas that we fell short in meeting your expectations. I sincerely apologize for your disappointment with the breakfast and any inconvenience you experienced with the elevator service. Your feedback provides opportunities for improving our guest experience. We appreciate your feedback on these areas and hope you will return and see our improvements. Thank you again.

Sincerely,
David Nilemo, General Manager
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Sydney, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 11, 2013

Room Clean and very spacious, The staff very friendly and helpful, quite location, monorail across the street, parking, internet and breakfast included. Only drawback noisy a/c. would stay there again. rooftop pool clean, modern gym. lobby spacious. would suite families and those on a budget

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at SpringHill Suites Las Vegas Convention Center, responded to this review, June 14, 2013
elias c,
Thank you for sharing your experience with us at SpringHill Suites Las Vegas. It’s great to receive your kind comments about our clean and spacious accommodations, friendly staff, and the variety of value added amenities that we’re proud to offer our guests. We appreciate your review and hope you’ll have an opportunity to visit us again soon. Thank you again for writing.

Sincerely,
David Nilemo, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, PA
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 10, 2013

THE HOTEL ROOM WAS CLEAN, SPACIOUS AND VERY COMFORTABLE – the staff friendly and helpful. FREE BREAKFAST, NICE BUSINESS CENTER/COMPUTER LOCATION TO GET BOARDING PASSES PRINTED OUT AND READY TO GO. Comfortable lobby with a nice design and beautiful smell of flowers or some sor tof exotic location smell creating an atmosphere of serenity and relaxation. Truly a clean, nice, comfortable place!

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at SpringHill Suites Las Vegas Convention Center, responded to this review, June 14, 2013
socart6,
Thank you for writing a review about your experience with us at SpringHill Suites Las Vegas. We’re glad you enjoyed a comfortable stay in our clean and spacious accommodations, and found our friendly staff and value added amenities to meet your expectations. Please plan to visit us again the next time you travel to Las Vegas. Thank you again for writing.

Sincerely,
David Nilemo, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cloquet, Minnesota
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 9, 2013

Great alternative to the hustle and bustle of the Strip. Quiet, clean, modern, well-maintained. And a great hot breakfast is included. The staff was very helpful, particularly Rena at the front desk. Would definitely stay there again.

Stayed May 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at SpringHill Suites Las Vegas Convention Center, responded to this review, June 14, 2013
MN_travelers_18,
We appreciate your review and complimentary feedback about our great hotel, quiet location, and helpful staff. I’ll be certain to recognize Rena with a special commendation for her excellence in service. We value you as our guest and hope you’ll visit us again soon. Thank you again for writing.

Sincerely,
David Nilemo, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Connecticut
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed June 4, 2013

I stayed at this hotel on 6/28 thru 6/2. I was in Vegas on business. Based on the reviews, I was looking forward to my stay. Regretfully, I was very disappointed. My room smelled like a locker room; I was not the only one in my group with this issue. The rug was stained and looked dirty. In addition, I have never experienced such poor room service; my room was not cleaned on Wed., and Thursday and Friday the room cleaning was sub-par. The only day my room had any sort of cleaning was on Saturday. I expressed my concern to the front desk and they apologized and that was it.

The AC was so loud in the room that I could not sleep. In addtion, they couldn't get it working properly, so it never shut-off.

The staff at the bar/restaurant was very nice.

I would not stay at this hotel again. It did not seem like a Marriott property.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at SpringHill Suites Las Vegas Convention Center, responded to this review, June 11, 2013
Kim62Connecticut,
Thank you for your review. We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect from us. Your feedback provides many areas that we can work on in order to improve our guest experience. We appreciate your feedback on these areas and hope you will return and see our improvements. Thank you again.

Sincerely,
David Nilemo, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Las Vegas Convention Center

Address: 2989 Paradise Road, Las Vegas, NV 89109
Location: United States > Nevada > Las Vegas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Business Hotel in Las Vegas
#31 Family Hotel in Las Vegas
#55 Romantic Hotel in Las Vegas
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Las Vegas Convention Center 3*
Number of rooms: 296
Official Description (provided by the hotel):
Welcome to SpringHill Suites Las Vegas Convention Center, a new addition to hotels near Las Vegas Convention Center, offering the space you need to vacation or get down to business. This Las Vegas Convention Center hotel’s 4,500 square feet of meeting space is ideal for social or business events. Close to the Las Vegas Strip, our stylish and smartly designed hotel suites are 25 percent larger than comparably priced standard hotel rooms. The hotel is located just minutes from McCarran International Airport (LAS). Enjoy all that Las Vegas has to offer from live shows to shopping at the Fashion Show Mall, touring the Hoover Dam to hiking Red Rock Canyon - you'll find something for everyone. Stop by Palettes Gallery and Bistro for our free happy hour Sunday through Thursday. Enjoy a cocktail or a light meal or relax in your suite and order room service. Great dining is also a short walk or cab ride from our Las Vegas Convention Center hotel. We look forward to welcoming you to our suites in Las Vegas! ... more   less 
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Also Known As:
Springhill Suites Las Vegas Hotel Las Vegas

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