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Summer Bay Resorts Las Vegas Desert Club: Traveler Reviews


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94% Recommend
4.5 of 5 stars 34 reviews
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False advertising, renter beware

Summer Bay Resorts Las Vegas Desert Club

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1 of 5 stars
SweetCyanide   8 contributions
Seattle, Wa
Nov 6, 2009 | Trip type: Business
1
person found this review helpful

The images on the website of the "condos" you will be staying in are not representative of the actual appearance, amenities, or level of luxury the website promises.

When booking, I was not informed the pictures displayed on the website were not representative of the actual appearance. No stainless steel appliances, no granite counter tops, no flat screen TVs, broken kickboard below the kitchen sink (which was broken and laying on the floor with a screw sticking straight up), a knob was missing on the stove, all the a/c vents were broken in one way or another.... Renter beware.

Reservations Management didn't care that i was mislead, I was not offered any compensation, if anything i was spoken to like i should have known better. I spoke with management regarding my dissatisfaction and gave them a chance to make things right, and they expressed no interest in doing so. Amenities are subpar, construction is not finished, internet is intermittent, shuttle service is spotty and very restrictive, maintenance is more worried about not working late than fixing any issues, staff is not friendly and the least bit professional, and the security on the property is a joke.

We were only given a choice of 2 units upon check-in. Upon arrival at the unit, we found that the unit had outdated appliances, uncomfortable living room furniture, very uncomfortable outdated beds where the sheets had not even been done properly, and the bathroom was missing soap. The pillows were hard as a rock and air circulation within the unit is poor. Most of the remotes didn't work, or weren't even programmed to work with the tv.

The only thing that was actually nice was the pool, hot tub and landscaping (where there was no construction). The walk to the strip from the hotel is scary. The only ways to get to the strip or the monorail is to venture through alley ways lined with vagrants and lined with empty bottles of cheap beer.

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay November 2009
  • Visit was for Business
  • Traveled with With Colleagues
  • Age group 25_34
  • Member since November 06, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €114 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
A Perfect Getaway Vacation

Summer Bay Resorts Las Vegas Desert Club

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5 of 5 stars
PaddyCakes206   1 contribution
Voorhees, NJ
Nov 4, 2009
1
person found this review helpful

Stayed at this RCI Extra Vacation Getaway 8/21-28/09 with my grandson- what a great surprise! Management offered a clean, efficient 2 bedroom/2bath full granite kitchen, dining area, laundry area & living room w/granite fireplace & outside balcony overlooking one of the several pools. Coffee ready at the office every A.M. - the view of other casinos was great, especially at night. Shuttle & room service provided, could not have been better - so friendly, especially Steve. We walked to Ellis Island - good food - best buffet in Vegas is The Wynn (excellent) See "The Supranos" & don't miss the shuttle to downtown to see the light show! We are returning in 2010 - can't wait - I rate this as a 10........

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
  • Date of stay August 2009
  • Visit was for Leisure
  • Traveled with Other
  • Age group 65plus
  • Member since August 30, 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €114 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Rate resort highly on everything!

Summer Bay Resorts Las Vegas Desert Club

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4 of 5 stars
AudreyMD   2 contributions
Silver Spring, MD
Oct 30, 2009 | Trip type: Business, Couples

Spent October 18-25 in a one bedroom, second floor unit. Was able to walk to Sands Expo Center for AARP convention; shuttle bus service to the Strip throughout the day and for scheduled shopping trips. We did not want to rent a car and, fortunately, found that a car was not needed while staying at this resort.

Unit was new in appearance, clean, comfortable with working a/c, flat screen tvs, appliances, etc. Staff drove guests in a golf carts to their units and carried the luggage into the unit. Staff friendly and helpful, guest oriented.

Yes, renovations have slowed down because of the economy but I can overlook that as the resort offered so much more (location, conveniences, comfortable accommodations, service, wi-fi connection) that I would come back at a drop of a hat. I have traveled personally and professionally for decades, staying in pensions to five star hotels. I was quite happy with this property and recommend it wholeheartedly.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay October 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since July 14, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €114 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Excellent

Summer Bay Resorts Las Vegas Desert Club

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5 of 5 stars
margsalady   1 contribution
united kingsdom
Oct 29, 2009 | Trip type: Friends getaway

Just returned from a two week stay in a two bedroom apartment.
Coluld not fault anything fromroom, staff, transport, swimming pool, booking shows and general helpfulness.
would highly recommend.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay October 2009
  • Visit was for Leisure
  • Traveled with With Friends
  • Age group 65plus
  • Member since September 25, 2006
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €114 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Very good $70 value when strip hotels wanted $150

Summer Bay Resorts Las Vegas Desert Club

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4 of 5 stars
davebodendotcom   2 contributions
Greenwich, London
Oct 28, 2009 | Trip type: Solo travel

I was over in Las Vegas on my own for a friend's wedding and booked my hotel late. Bills Gambling Hall was great on Tuesday and Wednesday for $75 and $80 respectively but then they wanted $150 or so for the Thursday, Friday, Saturday. Because I was just on my own and didn't mind walking 10 mins to the strip I looked on trip advisor and opted for Summer Bay "Resort". Look, it's just a simple (big) room with a kitchen (unnecessary!!) and a good lounge (which I didn't use), a mega-size bath (I used the shower) and a washing machine & drier. All in all none of these features was necessary for me but at the end of the day it was a comfy bed and only a minor inconvenience to walk to the strip. It isn't a hotel, it's a timeshare place where they're renting rooms that they haven't sold. All in all, though, excellent value for $70. Don't stay there mid week or if you're booking early, you'll get way better value from strip hotels; but for a last minute booking it was excellent and I was really happy to save $250 for a tiny amount of inconvenience. It really is only 10 mins from Flamingos but a bit of a dodgy walk through wasteland so don't book this hotel if you're an all female group!!

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay October 2009
  • Visit was for Leisure
  • Traveled with Solo Traveler
  • Member since October 28, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €114 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Summer Bay Resorts Las Vegas Desert Club Address

3950 Koval Lane, Las Vegas, NV 89109