This used to be our favorite spa...until this year. We love the Hammam, it feels so good to your sinus and respiratory system! However, this year we were less than impressed with the staff and services. There were no staff members to be found when we arrived, so having been there before, we knew the drill and went on into the locker room to change. During our changing, some staff finally showed up to get us our shoes. Thank goodness we knew where things were in the spa. They offered no assistance or tour.
The quiet area is nice for lounging while waiting on your service, however I don't feel that a television is relaxing. There is a small outside patio, but it was littered with cigarette butts and the chairs were dirty.
They have moved some lounge chairs inside beside the whirlpool, which was a nice change. They also had an ice bucket with nice chilled facial towels and cucumbers for your eyes, which was nice.
We will probably go again, just to use the Hammam.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.