We enjoyed our stay at RT. We were upgraded to a 2 br in the Plaza tower. The room was very nice with flat screen TVs throughout. The bathrooms are basic motel bathrooms. The facilities are very nice. We enjoyed the pools and noticed quite a bit of other activities. We enjoyed being up on the mountain.

We just returned from a July 4th week in the Naegle #1231 and completely enjoyed our week. The weather was great and fire works on the Lake not as good as past years but good!
Found this year a big improvement with the Hungry Bear Restaurant. Had the Rib Eye Steak two nights with red wine and just had a good time with stop over at the bar for couple drinks and Will the bartender is really nice and makes good drinks and service!
My favorite employee is still Carol K at the Ridge Spa that gives a massage every time we have come up to Lake Tahoe.

Stayed here as part of a meetings for work. My husband came with me.

Old, shabby, far from lake and south shore. The rooms did not have air conditioning and it was very hot. They have air resevoirs that are suppose to cool down the rooms after filling with water and ice. It did hardly anything.

We saw lots of families there and there seemed to be a lot of things for kids (pools, miniature golf).

Screens were old, and moths came in the room. I'm surprised it's rated 4 star class-- service did not reflect this. This place may be ideal for the winter since it's at Heavenly (I've enjoyed skiing there in the past). But for summer, very unpleasant.

Poor internet service, including in the conference rooms.

We encountered a few problems when arriving and checking in our room. The condo we were given contained a freshly lacquered wooden table in the kitchen and we could smell it before we opened the door. There was a sign on the table which said Wet- do not touch. The smell was awful! We called housekeeping and asked to change rooms. They sent someone with a new room key and we moved all our luggage to our new room. We had to sleep on the pull out sofa and when I removed the couch cushions, I was disgusted to find dried bread crusts and crumbs under them. I was completely grossed out seeing as this was where I was going to sleep. We called housekeeping again and they sent someone who cleaned the bread crumbs up with her hands (no vacuum). Gross....Also the sofa bed mattress is only about an inch and half thick. We had to put mattress on the floor and sleep because of the bars poking through from the pull-out bed. Other than these initial things, the rest of the stay was okay. Housekeeping cleaned room everday, plenty of towels, big bathtubs, other 2 beds were comfortable. Hot tub was great and also beautiful scenery!