We are locals who stop and play at the casino 2-3 times a month. My husband and I have been there in the day, night, and wee hours of the morning. We have been going to Railroad Pass for several years. In the time that we have played in the casino, we have dropped hundreds of $$, if not a thousand or two. Recently; however, we have reduced our playing budget. We usually play penny poker at a few cents a hand. Our usual method of play is to visit the bar upon arrival, get a couple $1 beers, and then sit for half an hour to 2 hours playing pennies. We were there on Friday 7/6 and unceremoniously kicked out by the "food and beverage manager". She told us that security had noticed our low rate of play, and since we had finished our first bought beer, we had ordered a couple gratis drinks and tipped the waitress accordingly (we are not cheap tippers). About five minutes after we ordered our drinks is when the manager approached us and said the security was "concerned" that we were not playing enough $$ to benefit from their free drink service. That we should either bet more, or not partake in ordering drinks. We were stunned, we have been coming here for years and have never been treated this way. My husband walked up to the player's club and told the customer service workers who were standing there, what had just happened to us. They had a look of fake concern, and then claimed they had no idea who would have told us to bet more. My husband pointed out the "manager" twice, and they looked around and said they still didn't know. Finally, one of the "customer service" people went to talk to the "manager" as we walked out the door.
For anybody who wants to go to a friendly casino and play a little and refresh a little, this is NOT the casino for you. Especially locals. We will never go here again.
- Official Description (provided by the hotel):
- The Railroad Pass boasts the longest running gaming license in Nevada – Now in our 81st year. We focus on the important stuff – providing a friendly staff and great values. You’ll find good food at great prices; clean rooms at affordable rates; and exciting gaming action. Whether you’re into the classic spinning reels or the newest movie-themed video slots, you’re sure to find a machine to your liking. Blackjack, Craps, and Roulette are all available for your enjoyment. Nestled in the hills of Henderson on the way to historic Boulder City, the Railroad Pass is just a few minutes from Hoover Dam, the Las Vegas Strip, several world-class golf courses, sky diving, zip lines, kayaking, hiking trials, and just about any adventure you can enjoy. We feature three restaurants in which to relax and enjoy a meal. Our Iron Rail Café offers American favorites 24 hours a day. The Box Car Buffet is perfect for those who have a wide range of tastes, offering over 40 freshly prepared items every day. For those with gourmet tastes, enjoy the finest steaks and biggest desserts The Steak House at the Pass. With only 120 guest rooms, we’re tiny by Vegas standards, but are huge on value. ... more less
- Reservation Options:
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- Also Known As:
- Railroad Pass Henderson
- Railroad Pass Hotel Henderson