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“Wonderful Stay!” 5 of 5 stars
Review of Hilton Lake Las Vegas Resort & Spa

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Hilton Lake Las Vegas Resort & Spa
4.0 of 5 Hotel   |   1610 Lake Las Vegas Parkway, Henderson, NV 89011 (Formerly Ravella at Lake Las Vegas)   |  
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Ranked #12 of 27 Hotels in Henderson
Las Vegas, Nevada
2 reviews
“Wonderful Stay!”
5 of 5 stars Reviewed October 21, 2012

I stayed at Ravella for one night with family members. The service, food and room were outstanding. We had a terrific waitress, Carina in the Medici Restaurant. Ramondo, room service, attended to every detail when he came to our room. Finally, Gavin at the front desk was great to work with and made sure everything ready for us.

Room Tip: I loved the room with a balcony. Great place to relax!
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  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gemma S, Manager at Hilton Lake Las Vegas Resort & Spa, responded to this review, October 22, 2012
We are so excited that you enjoyed your stay! We will tell each employee you named how much they are appreciated. Thank you for the great review and your patronage. It is guests like you that make us love our jobs!
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816 reviews from our community

Traveler rating
    378
    209
    113
    60
    56
See reviews for
179
318
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150
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (217)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Las Vegas
1 review
5 of 5 stars Reviewed October 19, 2012

I had a great stay at your hotel in the first week in October 2012. The resort has such a relaxing aroma and beauty surroundings. Also I might add is your world class service that was provided to my family and I during my stay was out of this world, thanks to your front desk agents that include, Nate;Ryan;Mark; the list goes on. Ryan had such a beautiful smile and professional services that amazed me with his well knowledge of the hotel, and was always on point. Also a kudos shout out to Rey, Rose, Guy, for excellent service. Thank you to upper management for such great team.

Room Tip: Must see Resort! View Suite.
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gemma S, Manager at Hilton Lake Las Vegas Resort & Spa, responded to this review, October 24, 2012
We are honored that you gave us such a wonderful review. We will make sure that all the employess that you mentioned are aware of what a great job they are doing.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ann Arbor, Michigan
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 19, 2012

Very elegant, formerly Ritz property. Pool and fitness center among the best ever. Hotel restaurants really good, a little pricey especially for breakfast. Exceptional staff - helpful, friendly, professional. Landscaping blindingly beautiful and meticulously attended. Lobby impressive yet comfortable. Complimentary morning coffee and newspapers. A small amount of sprucing up needed in some areas, but on the whole quite lovely.

Adjacent faux Italian village offers excellent restaurants and fun shopping. Casino not full service, no big deal for us. Would definitely recommend Ravella and plan to return myself.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gemma S, Manager at Hilton Lake Las Vegas Resort & Spa, responded to this review, October 24, 2012
We are so glad you gave us the opportunity to make your getaway a wonderful experience. We are always here to help and we look forward to welcoming you back again! Thank you for your patronage and wonderful comments.
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West Palm Beach, Florida
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 18, 2012

The Ravella is an absolutely beautiful resort and the Guest service is truly exceptional. From the day I arrived The staff displayed WORLD CLASS GUEST SERVICE. The bellmen, Byran, Cameron, Ramon and others all displayed Excellent guest service-always very polite and courteous. The Front Desk Service also displayed exceptional guest service; Angel is truly an an angel, she provided exemplary guest service, as did Ryan, Gerry, Arlene and Mark. They all went above the call of duty to assure a pleasant stay. I wanted to acknowledge their dedication to Great Guest Service. Linda in House keeping is excellent, fast and proficient and also very pleasant. And of course I can not leave out The Beautiful Ravella Spa! I had treatments with Carlos and Luca. They are GREAT at their profession! Carlos was so very attentive and gave an excellent massage. Natalie, Aleeta, and Rachel also provided excellent guest service. Thanks to everyone for a job well done! Again the resort is so absolutely beautiful, one can not go wrong staying at this magnificent hotel....

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gemma S, Manager at Hilton Lake Las Vegas Resort & Spa, responded to this review, October 22, 2012
Thank you for your kind words. We are very glad that we were able to make such an important day even better! See you next time and we hope that we are able to satisfy you even more!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 17, 2012

This hotel is beautiful, with gorgeous surroundings and first rate amenities. We enjoyed the large rooms with an exqusite all marble bathroom, very comfortable bed and excellent view of the garden court yard and lake. We had an amazing couples massage at the spa, dined at the Medici Cafe for an excellent lunch and enjoyed first class service from the entire staff of the hotel.

We also enjoyed the adjacent village shops and restaurants and had an amazing evening gondola ride. We had so much fun we barely had time to spend in the casino - but next time...

Room Tip: Try to get rooms with a view of the lake and/or the courtyard.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gemma S, Manager at Hilton Lake Las Vegas Resort & Spa, responded to this review, October 23, 2012
We look forward to welcoming you back and are always pleased to hear that a guest thoroughly enjoyed their stay with us. We are glad that we met all your expectations and that you experienced all the benefits Ravella has to offer. Thank you for your patronage.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland, Ohio
Top Contributor
60 reviews 60 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 12, 2012

Great choice to visit nearby Lake Mead or have a quieter evening away from Strip. Good staff, very clean rooms, large bathrooms. Surrounding development has never achieved what was envisioned and is very suburban (boring) in style. Reminds me of the Star Pass Marriott outside of Tucson. Ravella has better food but aesthetically less-pleasing rooms and grounds than the Marriott. Difficult spatial layout. Nice free parking.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gemma S, Manager at Hilton Lake Las Vegas Resort & Spa, responded to this review, October 15, 2012
Thank you for your patronage of the Ravella and thank you for taking the time to share your very kind words and feedback. I will be sure to share everything with the entire team. We value your business and look forward to welcoming you back to Ravella real soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aylesbury, United Kingdom
Top Contributor
86 reviews 86 reviews
80 hotel reviews
Reviews in 68 cities Reviews in 68 cities
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed October 12, 2012 via mobile

Second time we have stayed here. Wife and I like it because it's so relaxing after the humdrum of Vegas. It's a lovely hotel but two things happened this time which were not dealt with as they should have been. Shortly after check in we notified reception that there was a large spiders web over one of our beds, containing some small spiders. We were assured that by the time we returned from dinner all would be sorted. It was not. We eventually cleared the spiders away ourselves. On our second morning we asked for two chairs to be placed on our balcony. 'No problem' was the response from reception. Needless to say they never arrived. We love the Ravella but someone has to get a trip on minor issues...or we will not stay again

Stayed October 2012, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gemma S, Manager at Hilton Lake Las Vegas Resort & Spa, responded to this review, October 15, 2012
Thank you for your feedback! We appreciate you letting us know how your stay was and we would like you to know that we take your comments very seriously and will use them as a tool to help improve our customer service. We hope that you will come see us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Lake Las Vegas Resort & Spa

Address: 1610 Lake Las Vegas Parkway, Henderson, NV 89011 (Formerly Ravella at Lake Las Vegas)
Phone Number:
Location: United States > Nevada > Henderson
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Casino Hotel in Henderson
#3 Luxury Hotel in Henderson
#10 Family Hotel in Henderson
#10 Romantic Hotel in Henderson
#11 Business Hotel in Henderson
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Lake Las Vegas Resort & Spa 4*
Number of rooms: 349
Official Description (provided by the hotel):
A Mediterranean-inspired oasis in the Southwestern desert, Lake Las Vegas infuses a dramatic setting with unimaginable luxury. Ideal for professional retreats, family vacations, and romantic getaways, this spectacular resort entices travelers from across the globe with world-class golf, soothing spa treatments, and unforgettable cuisine. Located in the heart of beautiful MonteLago Village, dining and activities. ... more   less 
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Also Known As:
Ravella At Lake Las Vegas Hotel Henderson
Ritz Carlton Henderson
Ritz Henderson
Henderson Ritz-Carlton

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