Check in was very slow. Stood in line almost 10 minutes. Had read on TripAdvisor that the west tower was newer so I asked for it and the clerk acted ignorant of the fact that one tower was better than the other and pretty much blew off my request. Then she said that the computer was down and that we would get a phone call when the room is ready. We were early (1pm) so we just went to get a drink. Two hours later, I asked the front desk for a wi-fi password so we could at least get some work done and was informed that we couldn't have a password before check-in but miraculously, our room was ready before anyone bothered to call us.
Despite a negative start, we were given a beautiful room 5008 (top floor in the renovated west tower). No view, but it was very quiet. (maybe the odd numbered rooms have the view?...dunno...you'd have to ask). The room was very spacious, clean and on par with rooms I've had at Bellagio and other 5 stars. I had a hard time going back home after 4 nights here. Included Bose radio with MP3 hookup, refrigerator/mini bar, huge flat screen TV, TV audio piped into bathroom, great water pressure, 1 cup coffee maker.
More benefits of GVR:
Free shuttle to/from airport & Mandalay Bay
Spa & Spa outdoor Pool...excellent (Ask for Jaimie if you need a massage appt)
Free wi-fi all over property
Never waited long for an elevator
Solid construction...little noise from neighbors. On Friday night a very loud group of gals rolled in next door and were carrying on. I popped in the ear plugs I always bring and was fast to sleep even with the party next door. (If the walls had been thin, the ear plugs never would have done the job.)
Friendly housekeeping, restaurant & casino employees
Original Pancake House - super friendly employees and great corned beef omelette
Sushi Sake Restaurant - Delicious Udon veggie soup and sushi was good too.
Huge outdoor Lifestyle mall "The District" next to GVR (I rolled my suitcase over to a gorgeous new Whole Foods and filled it up with bottled drinks for room...about half mile walk.)
Recommend Lucille's BBQ, King's Fish House & Settebello's Pizza in the District...and I'll even throw in Panera Bread for the friendliest and hardest working fast food employees ever! Also, a local told us that King's Fish House gets fresh fish trucked in daily from L.A.
Negatives of GVR: (besides the check-in)
Wednesday, we received a letter from the manager stating that the main pool would be closed on Thursday for a private party. I didn't mind since I prefer the quieter spa pool, but some people were probably disappointed & there wasn't even any free drink coupons or any compensation for the inconvenience.
This is no fault of the spa staff, but I've never been to a spa where the people were yacking and carrying on so loudly. Maybe they can hang a sign that says "no cell phones and please use your library voices"??? I thought this was common sense, but geesch these clucking hens were stomping on my zen. Luckily, the spa is large enough so that I just kept moving to different areas to get away from them.
Lastly, If you want to stay in an area where you can easily walk to other casinos and attractions, this place is definitely not for you. It was plenty for me since I try and stay away from the strip because I don't like crowds of people.
Overall, we are pleased with our stay. We only paid a conference rate of about $130 per night and we won enough money at the crap table to break even on our spending money for 5 days. Personally, I hate cigarette smoke and wish there was no smoking in Vegas, but the GVR was no more smokey than any other casino I've visited.
- Official Description (provided by the hotel):
- Green Valley Ranch Resort is unquestionably one of the finest Las Vegas casino resort hotels, equally exquisite both inside and out. Attending to guests with impeccable service, wealth of outstanding amenities, and expansive pools and gardens, Green Valley Ranch has become renowned as one of the top luxury resort hotels in Henderson, Las Vegas ... in the USA. Green Valley Ranch Resort has all that you require from Exquisite Accommodations, the ultimate in relaxation and rejuvenation at The Spa, Award-Winning Dining, Non-Stop Gaming Action, Entertainment for Everyone, Meeting & Events, to our The Backyard with incredible scenery, sand-bottom pool and laid-back vibe, not to mention a great selection of drinks. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Cheap Tickets, Expedia, TripOnline SA, Orbitz, Priceline, Agoda, Travelocity, Odigeo, Tingo and Jetsetter so you can book your Green Valley Ranch Resort and Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Green Valley Ranch Hotel Henderson
- Green Valley Resort
- Green Valley Hotel