Short get away to Las Vegas. Spent a day at the GVR Spa- Spa services were great! Amenities were excellent. The only negative was the front desk staff. They were very nauchalant, obviously just there for a paycheck. Lack basic customer service experience! Also, the locker room key boy- lack of hospitality. We could have gotten key via automated service. Very poor customer service in the Spa for a hotel of this caliber. Massage staff was great! Be sure to get Cynthia-very good, polite, hospitable and made up for the customer service where her colleagues failed. Will definetly be back- hopefully front desk at spa would have improved. First impression is always lasting impression......
- Official Description (provided by the hotel):
- Green Valley Ranch Resort is unquestionably one of the finest Las Vegas casino resort hotels, equally exquisite both inside and out. Attending to guests with impeccable service, wealth of outstanding amenities, and expansive pools and gardens, Green Valley Ranch has become renowned as one of the top luxury resort hotels in Henderson, Las Vegas ... in the USA. Green Valley Ranch Resort has all that you require from Exquisite Accommodations, the ultimate in relaxation and rejuvenation at The Spa, Award-Winning Dining, Non-Stop Gaming Action, Entertainment for Everyone, Meeting & Events, to our The Backyard with incredible scenery, sand-bottom pool and laid-back vibe, not to mention a great selection of drinks. ... more less
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- Also Known As:
- Green Valley Ranch Hotel Henderson
- Green Valley Resort
- Green Valley Hotel