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“Pretty property, $28 resort fee, terrible internet” 3 of 5 stars
Review of Green Valley Ranch Resort and Spa

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Green Valley Ranch Resort and Spa
4.0 of 5 Resort   |   2300 Paseo Verde Pkwy, Henderson, NV 89052   |  
Hotel amenities
Ranked #10 of 27 Hotels in Henderson
Las Vegas, Nevada
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 4 cities Reviews in 4 cities
25 helpful votes 25 helpful votes
“Pretty property, $28 resort fee, terrible internet”
3 of 5 stars Reviewed November 6, 2012

The property is pretty as I would put it.

Bathroom: Old colonial looking bathrooms, with white tile/standalone sink, has the space wasting bathtub which is being removed from most properties and a stand-up shower. Big enough for one person on get ready at a time, as it has one sink and the space overall in the bathroom is limited.

Room: Once again a colonial look, with dark colored walls, blacked out lamp shades with a bronze lining on the interior to project a golden color light through-out room. They use low wattage CFL bulbs in the lamps, which do project a pretty light or hue throughout the room, but most will find it difficult to read or do work in such low light conditions. Flat screen TV with adequate number of channels. The mattress on the bed defiantly needs to be replaced as you could feel individual springs and it bounced like a trampoline.

Swimming Pools: Very pretty swimming area, one of the best looking in Vegas for architecture. The overall look, feel of the pool is relaxing, but definitely pretty to look at. The stand out feature of the pool the long bridge that goes over one of the pools. While it may not function as much, it certainly sets itself apart from other properties in terms of aesthetics. As for the pools themselves, all looked in pristine condition, as did the entire swimming area.

Gym: Wells stocked gym. Only issue is with maintenance of cardio equipment. You could feel the treadmill pause with each step, which is an indication the machine, is not being maintained.

Overall Property: When you walk around outside or even inside, you get the impression you’re at a resort in Scottsdale or Sedona, AZ.

The reason for my average rating instead of good/very good rating relates to the resort fee. While a select few actually offer you a value for what you’re paying, most hotels charge the resort fee for nothing more than profit. Which is why they wait until you check out to charge it. Since it’s a mandatory fee, it should be included in the room rate, but, its one way to make their room rates look low, by deferring a portion of the room charge until check out.

As I said, some resorts offer you enough for the fee to make it difficult to hate, unfortunately this hotel does not. At $28 (with tax), it is one of the most expensive fees anywhere in Vegas, including 5 Star resorts like Bellagio. What you get for the fee as shown on the pamphlet: Wired and Wireless High Speed in-Room Internet, Unlimited Local and 800 calls, Daily Local Newspaper, Fitness Center access, Shoe Shine Service, Airport Shuttle Service. As with any traveler, the only thing I care deeply about is internet access. I can tell you that of all the properties I have stayed at in Vegas, this property has the worst internet for speed. It clocked in at an average of 390Kbps during my stay. To put that into prospective, my old 3G iPhone averages 1,808kbps. I had to use my iPhone to send/receive emails through my stay. The internet included in the resort fee is useless in my opinion. Also, iMessage though your Apple iPad and iPhone will not work on their internet system. Now, when you activate your internet, they do give you the option to upgrade to a faster service, for an additional charge, I believe it was $12 or $14 per day. So, they charge you for a resort fee for internet access at “dial-up” speeds, and if you want the speeds your use to at other properties, it cost extra. Something to think about as these charges will add up quickly.

Room Tip: If you rent a car in Vegas and drive to property, the property layout of very confusing. The entranc...
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  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (360)
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English first
Dublin, California
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 5, 2012

Enjoyed the spa and amenities. The spa pool was very relaxing and a welcome oasis. The rooms are nice and I really enjoyed the Drop Bar. Will definitely stay here again. Staff was very friendly and the gambling was good.

  • Stayed April 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 5, 2012

I got locked up for four days without seeing daylight at the hotel, but when I did, it was very photogenic. Unfortunately, the casinos all smelled like cigarettes even if you passed them on the way to a restaurant. The District across the street offers some shopping and a 15 minute walk gets you to Whole Foods and a Golf Shop. The pool was clean, but closed at 6 pm which was a disappointment. The Spa is included in the resort fee. It's nice and clean, but no one could figure out how to work the bath scale. About 20 minutes from the strip. Nice for a weekend getaway.

Room Tip: Ask to see the pool from the room unless you want the boring parking lot. Both west and east wings...
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  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago. illinois
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed November 5, 2012

We are Las Vegas regulars that were looking for a place to stay away from the craziness of the "strip". The green Valley Ressrt was perfect. The building and grounds are absolutely beautiful and the casino is large and very comfortable. The thing that imprssed us the most was how every one of rhe employees we came in contact with, were extremely courteous snd helpful. From the shuttle driver (free airport and strip shuttle) to the casino waitresses, everyone was super nice. Good variety of restaurants on site and great shopping across from the hotel at the "DISTRICT" shopping area. Another thing that we appreciated about this hotel is that you do not have to walk thru the casino to get to the lobby or our rooms. The rooms were very nice, clean and comfortable. The only thing that we did not care for was the resort fee that is added on to the room price. Most of the items that it supposedly covers are not used by many customers and should be charged on a ala carte basis. We very much enjoyed our time at this great resort.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 5, 2012

We love this place so much we have been there twice this year already! What a find. You will not want to stay anywhere else in Vegas! We love it because it has everything and is about 10minutes away from the strip.
They have 3 really great pools. The main one has a large bridge that goes over it and a mini sandy beach. The over 21's pool has a DJ and waitresses bring your drinks to your sun lounger. Loved it! Has a really cool young vibe. And our favourite pool is the 'spa pool' which you're allowed you use whether you book a treatment or not. It's quiet and relaxing with calming spa music playing and an outdoor jacuzzi in the sun. The spa has really nice facilities too, steam room, indoor jacuzzi everything you want. Reminded me of Burke Williams. We spent most of our time there. Then you have a nice choice of restaurants and bars and the place has nice 5 star feel to it. You feel like you are indulging even though it is very afforadable. We bought our deal on Groupon. Now one of our absolute favourite places to go to.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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San Diego
Top Contributor
56 reviews 56 reviews
27 hotel reviews
Reviews in 28 cities Reviews in 28 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed November 5, 2012

This hotel was great. The room was amazing... get the Geneva Suite... we had a pool table in our room as well as a bar and a full size living room and dining room. And a his and hers full size master bathrooms. Wow, so amazing! The casino was more fun to play in too, vs. the other casinos on the strip. We got more play out of the machines here. Would go back again!

Room Tip: Geneva Suite
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holly Springs, North Carolina
Top Contributor
51 reviews 51 reviews
6 hotel reviews
Reviews in 21 cities Reviews in 21 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed November 5, 2012

I was there for a conference the room was very nice large beautiful bathroom. I did not get to check the amenities but the facility looked very good. It is a bit far from the strip but they do have a shuttle

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Green Valley Ranch Resort and Spa

Address: 2300 Paseo Verde Pkwy, Henderson, NV 89052
Location: United States > Nevada > Henderson
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Casino Hotel in Henderson
#2 Luxury Hotel in Henderson
#2 Top resorts Hotel in Henderson
#4 Romantic Hotel in Henderson
#7 Business Hotel in Henderson
#11 Family Hotel in Henderson
Price Range (Based on Average Rates): $
Hotel Class:4 star — Green Valley Ranch Resort and Spa 4*
Number of rooms: 490
Official Description (provided by the hotel):
Green Valley Ranch Resort is unquestionably one of the finest Las Vegas casino resort hotels, equally exquisite both inside and out. Attending to guests with impeccable service, wealth of outstanding amenities, and expansive pools and gardens, Green Valley Ranch has become renowned as one of the top luxury resort hotels in Henderson, Las Vegas ... in the USA. Green Valley Ranch Resort has all that you require from Exquisite Accommodations, the ultimate in relaxation and rejuvenation at The Spa, Award-Winning Dining, Non-Stop Gaming Action, Entertainment for Everyone, Meeting & Events, to our The Backyard with incredible scenery, sand-bottom pool and laid-back vibe, not to mention a great selection of drinks. ... more   less 
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Also Known As:
Green Valley Ranch Hotel Henderson
Green Valley Resort
Green Valley Hotel

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