If Wi-Fi was not super-slow (couldn't watch a single You-Tube video clip) and there was a breakfast buffet or at least a few more dining options, I would have given this property a perfect rating. If I pay $25 for the resort fee that includes Wi-Fi, I expect it to be working. I have been to some lower rated properties around the country that have excellent Wi-Fi and I don't understand why almost all 4* properties in Vegas we have been to (Mandalay Bay, Westin, etc) have super-slow internet and yet they all charge you to use it.
There are no queen beds, only full size or king, and that was another drawback for families with kids, epsecially if parents are not petite Asians. It is not so comfortable for two adults to fit into a full size bed.
But - the rest is great. Wonderful pools, especially the activity pool was fun for our 10-yr old, as it has a waterslide and waterfalls that massage your back. There were some activities at the man-made beach, but due to a storm that passed thru Vegas, those activities were not available (kayaking and paddleboard).
The hotel itself was done in a beautiful Moroccan theme and is perfect for a getaway and relaxation, without casino sounds that are almost impossible to escape from in Vegas. Hotel is spacious, with a decent gym and lots of lounge chairs to relax in the evening.
Very helpful and courteous staff, especially one waitress from Greece and the late night receptionist (sorry we didn't catch his name) whose wife is from Germany. They made our stay even more enjoyable.
Definitively will consider coming back.
A message for the management: please consider getting some more dining options, especailly for breakfast. Why not a breakfast buffet? The cafe is overpriced and with a VERY limited menu. Having in mind that this hotel is not so close to the rest of the Montelago village, it makes it even more difficult. If you get some more dining options and fix your Wi-Fi, this resort will truly be a gem in the desert - we will forgive narrow beds ;)
- Official Description (provided by the hotel):
- Named one of the "world's best hotels" by Travel + Leisure, The Westin Lake Las Vegas Resort & Spa offers visitors a 3,600 acre resort with spa, golf course, and fine dining. ... more less
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- Also Known As:
- Loews Lake Las Vegas Hotel Henderson
- Loews Hotel Henderson
- Loews Resort Henderson
- Loews Henderson
- Henderson Loews