After having a terrible 8 hour stay at a different hotel chain, my fiance and I checked out at 11pm and arrived at the Comfort Inn in Henderson, NV around midnight. We had called upon checking out of the other hotel and the person at the Comfort Inn front desk, I believe her name is Monica, was extremely helpful in assisting us. We were welcomed with open arms when we showed up at midnight. We were given a discount, which was so helpful since the previous hotel we were in made us pay full price even though we left disgusted at 11pm and didn't stay the night. Well, moving on, we got there and it was so nice and quiet, the rooms were clean, anything we asked for assistance with was taken care of. They did not have a room available with 1 king bed, so we had to settle for 2 queens which was fine, and were told to come down before 2pm the next day if we wanted to switch to a room with 1 king. I came down the next afternoon and the person at the desk that time, named Chris (hope I spelled it right), was also extremely helpful. I asked if there was a 1 king bed room available on the same floor we were in so we wouldn't have to drag our luggage so far. He immediately had someone go check to make sure there was a clean room, and we switched to a perfect room just down the hall. I didn't get a chance to go in the pool, but my window was facing it and it looked extremely clean, just as the rest of the hotel. We got great sleep, enjoyed the complimentary breakfast, and were able to relax. We were able to control the temperature in our room as well which was a plus. Overall, this Comfort Inn was excellent.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dear Sheryll B,
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Thank you for your recent stay at our property. I am pleased to hear you enjoyed your stay with us. I will also make sure to share you kind comment with Monica & Chris. We look forward to welcoming you both back to our hotel in the near future, so you can enjoy a relaxing day out at our refreshing waterfall pool.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.