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“Fernley, Nevada lodging” 4 of 5 stars
Review of BEST WESTERN Fernley Inn

BEST WESTERN Fernley Inn
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BEST WESTERN Fernley Inn
2.0 of 5 Hotel   |   1405 East Newlands Drive, Fernley, NV 89408   |  
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Ranked #2 of 4 Hotels in Fernley
Tonopah, United States
Level Contributor
63 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Fernley, Nevada lodging”
4 of 5 stars Reviewed June 1, 2014

This was a pleasant Best Western to stay in, the room was clean and nicely appointed, everything worked well and the bed was quite comfortable. The pool was closed for an unknown reason, hard to take on a hot summer day. The breakfast was fairly simple, very good bacon and very overcooked eggs, bisquits and gravy - well the gravy was tasty but the bisquits had very hard bottoms. The coffee is very good. The place is fairly close to I-80 but not so close as to be noisy, nearby is a walmart and a shopping center with pizza parlor, grocery and even an office place that supplies materials and mails parcels out, even had internet. Oh yes, the computer here times out at 15 minutes so if you're checking your mail, watch the timer. Overall, a much nicer property than some that we've stayed at.

  • Stayed May 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa k, General Manager at BEST WESTERN Fernley Inn, responded to this review, June 2, 2014
Dear Sandy H:

Thank you for staying with the Best Western Fernley Inn. We appreciate your comments. I would like to let you know that the reason the pool wasn't open was due to us waiting on a part. Our pool is seasonal and when we open it there are times the pool supply has to order the part. I would like to apologize about the eggs being over cooked amd the biscuits hard. I am going to have a meeting with the breakfast people in regards to these items.

Again, thank you for your input and we hope that you stay with us the next time you travel through Fernley.

Sincerely,

Lisa Ketner
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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131 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • German first
  • Any
English first
Billings, MT
Level Contributor
79 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed May 28, 2014

Room was clean. Beds were comfy. Ample pillows. Husband wasn't crazy about the shower because it had only two very coarse shower settings. The towels were just enough to do the job. Wifi worked great. Location was good. Walked to Walmart for some items. Front desk friendly, recommended a good Mexican restaurant.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa k, General Manager at BEST WESTERN Fernley Inn, responded to this review, June 2, 2014
Dear MontanaBorn47:

Thank you for choosing the Best Western Fernley Inn. We appreciate your kind words about the property and staff. We hope that you stay with us the next time you travel through the Fernley area.

Thanks again!

Sincerely,

Lisa Ketner
General Manager
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Level Contributor
82 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed May 26, 2014

While traveling back from California on the I 80 just about 20 miles out of Reno toward Salt Lake City we found a great value hotel. The room was clean, the staff was friendly and they accommodated pets....The breakfast that was included was good....maybe a little bigger area to eat breakfast or extended breakfast hours might be appreciated!

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa k, General Manager at BEST WESTERN Fernley Inn, responded to this review, May 28, 2014
Dear Kay932:

Thank you for choosing the Best Western Fernley Inn. We appreciate your comments about the clean rooms and great staff. We hope that the next time you travel through our area you will stay with us again.

Sincerely,

Lisa Ketner
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeen, Washington
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed May 26, 2014

Very Average Hotel, with a 5 star Price. Drive the 30 miles back to Reno and stay there, can get the same average hotel for 1/3 the price. In the middle of no where with nothing to recomend it. Was clean and the the bed was very comfortable, but the bathroom was small, the room was tiny, not enough outlets for all electronic devices. Very disappointed, I expect more from a Best Western

  • Stayed May 2014, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa k, General Manager at BEST WESTERN Fernley Inn, responded to this review, May 28, 2014
Dear Trouble4luna:

I would like to thank you for staying with the Best Western in Fernley, NV. I appreciate your comments about the clean rooms. Our rates reflect what all the rates are in this area I am sorry you felt we were over priced. Again, thank you for your comments.

Sincerely,

Lisa Ketner
General Manager
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Salt Lake City, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed May 4, 2014

We stayed one night in the BW Frenley on our way from the Monterey, CA area to Salt Lake City. The hotel was clean, and the service was very good. My only gripe is the size of the breakfast area. It was very crowded and hard to move around in. Also, they had FOXNews playing on the TV very loudly.

  • Stayed May 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa k, General Manager at BEST WESTERN Fernley Inn, responded to this review, May 28, 2014
Dear Arthur B:

Thank you for choosing the Best Western in Fernley NV. We appreciate your business. I would like to apologize for the Fox news channel being so loud. This generally happens when a guest wants the volume turned up due to the amount of people in the breakfast room.

We hope that you will stay with us again when passing through our area.

Sincerely,

Lisa Ketner
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sonora
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed April 30, 2014

Overall the hotel is very good; however, you cannot count on everything working in the room. When I stayed, it was very warm and the air-conditioning did not work. Needless to say, I did not have a very restful night and had a long drive ahead of me.

  • Stayed April 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa k, General Manager at BEST WESTERN Fernley Inn, responded to this review, May 1, 2014
Dear Traveling Grandma6:

First of all thank you for staying with us at the Best Western Fernley Inn. We appreciate your business.

We went and checked your air conditioner in the room and it does work. You have to put your key card in the slot by the light and leave it in there. Our rooms are the energy efficient and the air conditioner should have been explained to you at check in.

Again, thank you for your business and I hope you will stay with us again on your way through Fernley, NV.

Sincerely,

Lisa Ketner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lubbock
Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed March 12, 2014

Stopped here while passing through. Had my doubts because it is a typical motel and i generally prefer hotels. But the price was right and reviews were good, so I went with it. The room (#115) was very nicely renovated recently. Looks like everything was replaced except the tub & surround. All very nicely done. Bed linens and the pillows were good, with choices - 4 pillows; 2 firm, 2 a bit less so. But the real story here is the mattress. WONDERFUL. I've been traveling for 41 days (and nights) and this was by far the most comfortable mattress on which I've slept. Even better than the $225 Grand Canyon Lodge. I woke up in the same position in which I went to sleep. If every Best Western had the same mattress, I'd never stay in any other hotel.

Stayed March 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa k, General Manager at BEST WESTERN Fernley Inn, responded to this review, March 13, 2014
Dear Mary:

Thank you for staying with the Best Western Fernley Inn. We appreciate your comments and we are just finishing up on our renovations. We are glad you enjoyed your stay and we hope that on your next time through you will stay with us again. Again, thank you for your business and we look forward to seeing you again.

Sincerely,

Lisa Ketner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Fernley Inn

Address: 1405 East Newlands Drive, Fernley, NV 89408
Phone Number:
Location: United States > Nevada > Fernley
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Fernley
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Fernley Inn 2*
Number of rooms: 66
Official Description (provided by the hotel):
We are conveniently located off interstate 80 on exit 48. We are directly across the street from the Walmart. Our convenient location has several restaurants and a casino within walking distance. Our friendly staff look forward to hosting you and your family while you are in the Fernley area. We have 66 clean and comfortable rooms. We also have a great swimming pool (seasonal May through September). Bring the kids and let them enjoy themselves. We also are a pet friendly hotel with specific pet friendly rooms. We also offer a wonderful breakfast to get you started in the morning. It offers eggs, sausage or bacon, make your own waffles, biscuits and gravy plus many other items. We look forward to seeing you soon!! ... more   less 
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Also Known As:
Best Western Fernley Hotel Fernley
Fernley Best Western

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