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“Just OK needs remodel ” 3 of 5 stars
Review of Shilo Inn Suites - Elko

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Shilo Inn Suites - Elko
2.0 of 5 Hotel   |   2401 Mountain City Hwy, Elko, NV 89801   |  
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Ranked #16 of 27 Hotels in Elko
Reno, Nevada
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
“Just OK needs remodel ”
3 of 5 stars Reviewed January 30, 2014

Pros: Location it is in a shopping center with a grocery store and bar and grill. Movie theatre within walking distance. Rooms are clean.

Cons: Needs a remodel. Carpet had stains everything is old. Tube T.V. It is like stepping back into the late 1980's still has a real key for the door.

Bottom line it will work but you can do better.

Stayed January 2014, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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89 reviews from our community

Traveler rating
    22
    25
    19
    18
    5
See reviews for
11
32
9
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Rochester,WA
Senior Contributor
41 reviews 41 reviews
25 hotel reviews
Reviews in 22 cities Reviews in 22 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed January 13, 2014

Great place to stay, clean and comfortable places to eat across the parking lot,we will be back! They also have truck parking, stores for shopping within walking distance! Have a great stay!! We have stayed at a lot of Shilo Inns they have all been nice!

  • Stayed January 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
1 review
2 of 5 stars Reviewed September 21, 2013

We have stayed at the Shilo Inn, Elko several times and always found it acceptable. Mattie's Sports Bar for the free breakfast being the highlight - remember this is Elko. However this time I had my daughter's small dog along.
The web site suggests "pets allowed" however they fail to state. the ridiculous cost 0f $30.00 for a pet per night. So, Shilo no more. Will look for a quality motel that truly accepts pet!

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shilo I, Manager at Shilo Inn Suites - Elko, responded to this review, September 25, 2013
The Shilo Inn Elko is sad to hear that the pet fee was what might keep you from staying with us again. We are dog friendly and the pet fee is $25.00 plus tax of $3.00 for a total of $28.00. I don’t know whether you were a web booking or booked directly with us, so I don’t know how to answer about the confusion. We are always sad to hear that a valued guest does not want to return. We hope that in the future you may reconsider and come stay with us again.

Sincerely,

Barbara
Shilo Inn Elko, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roseville, California
Top Contributor
56 reviews 56 reviews
9 hotel reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed September 16, 2013

I spent 1 night at the Shilo Inn, Elko, NV. It was recommended by a friend.
What I expected, old, but clean enough.
Free breakfast @ Matties Sports Bar & Grill (a short 50 yard walk) was a nice addition.
I was advised to ask for a 2nd floor room (2 story building) on the north side (opposite side of hwy. 80), which I got, well insulated from any outside noise.

Room Tip: 2nd floor north side (opposite side of hwy. 80)
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  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shilo I, Manager at Shilo Inn Suites - Elko, responded to this review, September 19, 2013
Dear Jim D,

Thank you Shilo guest for coming and staying with us in Elko. We are so happy that your accommodations were suitable and we were able to put you in a room that you requested. So happy that you enjoyed your breakfast also. We really hope that you will visit us again at the Shilo Inn Elko.

Sincerely,

Barbara
Shilo Inn Elko, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Campbell
Top Contributor
86 reviews 86 reviews
34 hotel reviews
Reviews in 47 cities Reviews in 47 cities
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed August 5, 2013

This was our first stay at Shilo and it was a pleasant experience. It's an older hotel and a bit worn in places, but we were greeted by friendly hotel staff, had a good nights sleep followed by a good breakfast at a restaurant within walking distance. An indoor pool, exercise room and nonsmoking property, we will stay here again.

Room Tip: Choose a 2nd floor room for the most quiet sleep.
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shilo I, Manager at Shilo Inn Suites - Elko, responded to this review, September 19, 2013
Dear southbaytravelers ,

We would like to thank you for your response to your stay with us at the Shilo Inn Elko. It pleases us to know that our guests are happy with their stay and would stay here again. We look forward to the next time you come to visit us, and Thank you for your business.

Sincerely,

Barbara
Shilo Inn Elko, GM.
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Sacramento, California
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed July 21, 2013

It was a place with a bed, period. 1. They misfiled my reservation. 2. They didn't know my rate. 3. The structure needs a facelift. I was tired after driving 400 miles that day. The place is in need of paint and infrastructure. Run down, but functional. Room was alright and pretty quiet. Lots of NV state highway workers stay here while on the job. No breakfast. Instead, they give you vouchers to use at a local bar that serves breakfast???!!! Close to a store.

Room Tip: Get a room on the back side.
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  • Stayed July 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shilo I, Manager at Shilo Inn Suites - Elko, responded to this review, September 19, 2013
Dear Cameron B,

We are sorry to here that you had some problems with your check in and want you to know that this is not the norm here. I am glad that you found that your room worked for you and was quiet, that the breakfast was fine and were happy we were close to a store. I hope that you give us a visit again and will again find us accommodating to your needs.

Sincerely,

Barbara
Shilo Inn Elko, GM.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reno, Nevada, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 28, 2013 via mobile

This is not bad of a motel. The rooms are nice and clean (little outdated), organic hygiene products, good water pressure, microwave, minifridge, its easy to get to, and the area is safe. What more could you ask for?..

  • Stayed June 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shilo I, Manager at Shilo Inn Suites - Elko, responded to this review, September 19, 2013
Dear Aaron W,

Thank you, so very much for the review. We are always pleased when our guests are happy with their stay. We hope that you will visit us again and we very much appreciate your business.

Thanks again,

Barbara
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Shilo Inn Suites - Elko

Address: 2401 Mountain City Hwy, Elko, NV 89801
Phone Number:
Location: United States > Nevada > Elko
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #16 of 27 Hotels in Elko
Price Range (Based on Average Rates): $
Hotel Class:2 star — Shilo Inn Suites - Elko 2*
Number of rooms: 70
Reservation Options:
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Also Known As:
Shilo Hotel Elko
Shilo Inn Elko
Elko Shilo Inn

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