This is a newer hotel that is clean and modern. I checked in around 7pm on 7-7-13. The two front desk girls had an indifferent attitude toward guests and were unfriendly. I felt like a "number" that they just wanted to process through, so they could continue talking to each other. They were also frowning and then smirking at each other when they had to pick up the phone that would ring.
The location is on the main road, but the rooms are set back from it. So, there wasn't traffic noise. We did not hear our neighbors until the morning when they would let their doors slam.
The rooms are nicely appointed. They provide four pillows that are exactly the same (too overstuffed and firm for back and side sleepers). I recommend asking for down or thinner pillows.
The check out time is noon, but the maids will start knocking on doors early. It was 8:30am when one got to our room. We never found a '"do not disturb" door sign in our room. So, we had to answer the door.
The breakfast room is large and has a wonderful selection. It is the best that I've ever seen at a motel or cheaper hotel. They had waffles, biscuits/gravy, scrambled eggs, bacon (that was floppy and greasy), cereal, toast, muffins, hard-boiled eggs, yogurt, granola bars, fruit, etc. The drinks were regular/chocolate milk, apple juice, orange juice (dispenser not working), coffee, tea, and a hot chocolate/cappuccino/macchiato machine.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for taking the time to evaluate our accommodations. We read each and everyone and take your comments to heart. One of the two young ladies you mentioned are no longer with us. We enjoyed serving you during your stay and hope to see you again the nex time you are in the Elko area. Thank you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.