My 20-yr-old daughter and I were driving cross country, and we asked her mother (at home) to make reservations for us in Elko. She reserved a room with 2 queens at Best Western Elko. We arrived, and were told there was some mix up, and that there is in fact only rooms with one bed, but that they would provide a roll-away; this in spite of the fact that I have an email confirmation for 2 queens. I suppose I should point out that they were apologetic and friendly, but no offer was made for compensation.
Of course I gave my daughter, the princess, the king bed and I took the rollaway. What a joke; I'm not tall, but my feet hung over the edge. You know, the main thing you need to do at a hotel is sleep, and they provided LOUSY sleep. Thus one star.
Fitness center: My daughter used the treadmill. That left for me a cycle machine or a hilarious interpretation of a stair-stepper (pic posted) that everyone should try once just to marvel that such a worthless thing could actually make it to production and sale. Absolutely unusable (by the way, I do happily use stair-steppers). After a couple minutes of hilarity, I moved to the cycle. Here, the back half of the seat, and the entire back support (it's a recumbent type) were missing the padding (pic attached). You just sit-on/lean-against metal bars! I lasted about 5 minutes until my rear ached too much to proceed. They do have half of a workout machine. I say half because on the left side they've posted a sign not to use, but that it will be repaired shortly (right. pic attached).
The room was otherwise acceptable. There had been a disgusting repair job done in the bath/shower, which I hope is temporary.
Breakfast bar was good (except for soupy gravy), again friendly employee.
On the way out I decided to check out so I could get a printed receipt showing single king bed in case I wanted to contact Expedia or something. 8:15 and nobody at the desk, and no response to calls of "HELLOOOO". I left, feeling, that was probably a fitting end to our stay at this hotel.
- Also Known As:
- Best Western Elko Hotel
- Best Western Elko Hotel Elko
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