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All 2 Crystal Bay hotels

Cal-Neva Resort Spa and Casino: Traveler Reviews

2.5 of 5
2 Stateline Road, Crystal Bay, NV 89402
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Cal-Neva Resort Spa and Casino
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Ranked #1 of 2 hotels in Crystal Bay
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223 reviews from our community

Traveler rating
    40
    55
    40
    36
    52
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Families
42
 
Couples
95
 
Solo
10
 
Business
9
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Date Rating
Vancouver, B.C.
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
40 helpful votes 40 helpful votes
“Not as bad as some say”
3 of 5 stars Reviewed November 11, 2012

Stayed two nights at the Cal Neva and had a room on the 8th floor. Outstanding view. Yes this hotel is dated however the rooms and linens are clean, the dinner in the restaurant along with the wedding meal was very good. Service in the bar was very good. Overall what you are getting and what you are paying is good value just keep an open mind. Yes if someone had the money to put into it, it could be so much more, for now it is what it is and really it is not that bad.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
44 helpful votes 44 helpful votes
“Great bargain, only one real flaw”
4 of 5 stars Reviewed November 5, 2012

Other reviewers note that, here and there, the furniture is chipped, the paint is peeling, etc. All true, but so what? A little of that adds character, PLUS the rates are an unbelievable bargain.
The location couldn't be better, the service was great, the food was good, the retro atmosphere was perfect. But IF you are a non-smoker, that could be a deal-breaker for you. There's no smoking in the rooms--which is great--but the lobby, halls and elevator all are steeped in cigarette fumes. Well, the property is in Nevada, and indoor smoking's legal there. We overlooked it, but we also know that others might not be able to.

Room Tip: ask for a lake view room higher up
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask MiguelJ about Cal-Neva Resort Spa and Casino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berkeley, California
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
“A couple days of hotel history”
4 of 5 stars Reviewed October 17, 2012

For those who are not familiar, the CalNeva is half in California and half in Nevada. With two state boundaries running smack through the center of the entire location, it creates a wide mix of laws and regulations for each portion of the hotel. I must say I am mixed about the reviews of this property. We stayed on Sunday & Monday nights during the off-season, so it was pretty deserted in this hotel (and mostly the entire town for that matter). It was really nice to stay in a historic hotel and I did appreciate the idea and feeling of those who were here before me, but also very sad to know what was once the jewel of the entire area is now for sale (yet again) and struggling for every breath. I thought the rooms were large, clean and fine with coffee pot in the room, comfortable beds and super soft sheets! (The pillows are fairly hard, so those could use some replacing.) A table with two chairs, armoire with tv, and plenty of room for luggage and to set up the ironing board. We stayed on the 5th floor and the most gorgeous views of Lake Tahoe amid the pines. We loved watching the sunrises & sets out the window. (The window actually opened wide for viewing). The down side is the thermostat is very antiquated and is not able to be used to adjust individual room temperatures in off seasons. By this I mean they had had a recent storm and switched to "winter mode" and the A/C did not work during the hotter week we were there. You could only get heater controls. But the staff was always nice and very accommodating and said they would be happy to move us to a room away from the sunny window, and did bring a table fan up for us to use to draw the cool night air inside the room. It was probably only warm to us, maybe about 73-78 degrees. The elevators were small and questionable, but got us where we needed to go every time.

We took the tunnels tour, and I found it interesting, although at $10.00 a person, a bit overpriced for what it was. I was surprised at the small size of the Sinatra, Monroe and Giancanna cabins, but then in the 40’s & 50’s they might have been quite size-appropriate. I loved the old wooden flooring in the ballroom, and could practically see and feel all the shoes that have danced & walked across that floor. Due to the numerous long-gone famous souls and Mafia elements who were either regular patrons or co-owners of this resort, there have been some ghost hunter and séance type events held here, complete with some photos of the captured specters placed along the old stage you can see as part of the tour. The performance lounge still has red velvet curved seating along the wall, like something you would have seen at the old Tropicana or something, and a wooden lifting stage that once housed the orchestra pit and stage lights. The behind stage area is quite large and the acoustics are supposedly quite excellent. They still hold a few events each year, but no one as grand as some of their past performers.

They have a large game room, with air hockey, pinball, pool table and a bunch of other video games; we played around in there one evening all by ourselves except for the occasional staff person passing by. (I kick butt in air hockey! ) There are very few slot machines, maybe about 25 not counting those around the circular bar and the new electronic Blackjack area. Any wins are paid in cash by the person at the bar, so you don’t feel comfortable “machine hopping” since they have to pay out each one separately. They do have an onsite restaurant, and hold weddings here in the chapel area below the cabins but we did not eat there or see the chapel, so no reviews on this. All said, I am glad I had the opportunity to stay here; it kinda feels like I took a small part of something that might vanish in the future.

Room Tip: Get a room on the 4th floor or higher with a view of the Lake - Breathtaking!
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  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Los Altos, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Old and tired..”
3 of 5 stars Reviewed October 15, 2012

Stayed here recently for two nights, for our Truckee HS reunion weekend, 9/28 and 9/29.
Hadn't been in years, and let me just say that it hasn't changed since the 1970's. It starts in the parking lot and just keeps on going.

Pros: Location and views
Friendly, helpful staff
Breakfast in the dining room was actually really nice
Very quiet - we were on the fifth floor, across from the elevator and heard zero noise
Reunion Saturday night (Indian Room) was very nice.

This is funny really. When I drove up Friday afternoon, there was a young guy at the front door in front of a valet podium. I pulled up and he just smiled, but didn't get up. Me "do you have valet service?" Yes. "Can you park my car?" No. "Can you help me with my luggage?" Yes. At which point he went to get a cart. He was very nice and ended up helping me haul the cart to my room, even though that wasn't normally a service. He got a nice tip and a big thank you.

Cons:
Beds: were like concrete. I think Frank left the originals when he sold the place. My 22 year old daughter also said her back hurt the next morning. I aksed if they had a foam pad or something, and they gave me three blankets to fold up and put under the flat sheet. It worked minimally.

Shower: the old someone flushes the toilet and you get scalded. Or vice versa. Towels, really scratchy and thin.

Details: lots of dusty fake flowers around. Why not just put a bowl of pinecones or some pine branches on a table as an arrangement?

Rooms: overall pretty clean. Very dated. GREAT views though. Windows not clean.

I understand that the casinos are hugely impacted with the current economic situation. It's just a pity that this beautiful, somewhat historic piece of property is being neglected. I am sure management is doing the best with the budget they have. We didn't have a bad experience, just not great. I would probably not stay again, unless they changed their beds.

Room Tip: Lake view, upper floor. We were on the fifth floor and it was very quiet.
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  • Stayed September 2012, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Absolutely horrible.”
1 of 5 stars Reviewed October 1, 2012 via mobile

How is this place even allowed to be open. It's in such disrepair it's downright dangerous. Such a shame. It could be so nice, but it resembles a deserted hotel from a horror movie. It needs several million dollars worth of repairs. As is, it should not be open.

  • Stayed October 2012
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Captainwally2012 about Cal-Neva Resort Spa and Casino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Cal-Neva Resort Spa and Casino

Also Known As:
Cal-Neva Hotel Crystal Bay
Cal-Neva Hotel
Cal Neva Hotel
Cal Neva Lodge
Cal-Neva Resort Spa And Casino Crystal Bay, Lake Tahoe (Nevada)
Address: 2 Stateline Road, Crystal Bay, NV 89402
Region: United States > Nevada > Lake Tahoe (Nevada) > Crystal Bay
Amenities:
Bar/Lounge Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Crystal Bay
Price Range: $
Hotel Class:2.5 star (2.5*)
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