The hotel is good, but the greatest thing about it, are the people who work there. They make your experience there, wonderful. They are not only efficient and professional but always seem to have smile on their faces. The reception, the ladies in the restaurant, the people in the casino all seem to care about their hotel and its guests.
We only stayed one night and when we went to our room there was huge fan outside the window which was very noisy. It was no problem for the staff to change our room and help move all our luggage to it.
We had a bite to eat in the restaurant and again the staff there were incredibly helpful and smiley, hugs all round!
The room we stayed in was good, it was clean and everything was in its right place.
In the morning the receptionists helped me sort out a problem with the hotel we were booked in to for that night. Nothing was too much bother for them and still they were smiling.
It's the people who make a big difference in a hotel, not always the room quality.
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- Also Known As:
- Best Western Carson Station Hotel / Carson City
- Best Western Carson City
- Carson City Best Western