We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Lousy staff” 1 of 5 stars
Review of Holiday Inn Express North Platte

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Save
You added Holiday Inn Express North Platte to your Saves list
Holiday Inn Express North Platte
2.5 of 5 Motel   |   300 Holiday Frontage Rd., North Platte, NE 69101   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save on Hotel Packages!
Ranked #7 of 17 Hotels in North Platte
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
26 helpful votes 26 helpful votes
“Lousy staff”
1 of 5 stars Reviewed January 17, 2014 via mobile

We have stayed at several Holiday Inns. We arrived at this one tired and ready for a nice room and a good nights sleep. There was 4 people behind the desk. One lady was explaining to a customer about the points system. The others were simply talking among themselves. No one acknowledge us. Not one ask if they could be of any assistance. After standing for 10 minutes we decided the staff was just rude and should all be fired. We took our business else where since apparently Holiday Inns don't need or want any

Stayed January 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff1914, General Manager at Holiday Inn Express North Platte, responded to this review, January 29, 2014
Dear momslazy3,
I am sorry to hear about your experience. We would definitely love to have you stay with us. We will use your remarks to improve as a staff. Thank you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

197 reviews from our community

Traveler rating
    55
    80
    37
    10
    15
See reviews for
74
38
7
30
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Minneapolis, Minnesota
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 17, 2014

We had huge flight problems out of Denver to Minneapolis. Our flight was cancelled on a Sunday night and we couldn't fly til Wednesday so we decided to drive. We spent the night here in two connected double rooms for $90 each. The rooms were clean, the hotel quiet, and the breakfast was better than average for a buffet! We would stay again.

  • Stayed January 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff1914, General Manager at Holiday Inn Express North Platte, responded to this review, January 29, 2014
Dear tw,
Thank you so much for staying with us. I am sorry to hear about your airline struggles in Denver. Our staff takes great pride in providing outstanding service for our guests. They will be delighted to read your review. Thank you again for styaing with us and safe travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Epsom, Surrey, England
Top Contributor
228 reviews 228 reviews
85 hotel reviews
Reviews in 107 cities Reviews in 107 cities
285 helpful votes 285 helpful votes
3 of 5 stars Reviewed January 8, 2014

At $125.57 for a Dble-room, with bath for one night, it was pushing the value-for-money barrier quite hard, hence the lower Rating.

It is in the crux of the junction between I.80 (East/West) and Hwy 83 (Nth/Sth), so one gets the full benefit of thundering passing traffic and I.80 is (or was that day/night/morning) incredibly busy with trucks and umpteen wheelers.

Stnd room, TV, fridge, bath etc. No issues. And Stnd breakfast.

Ate dinner at The Depot Restaurant in Town.

Convenience of I.80 was a big factor - we had driven over 440 miles that day from Rapid City and the Badlands SP, so we were a little weary and heading for Jefferson City, MO the following day, so straight back onto I.80 heading for Lincoln, then Kansas City ..... 250 + miles in store.

  • Stayed May 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff1914, General Manager at Holiday Inn Express North Platte, responded to this review, January 10, 2014
Dear Safariholic,
Thank you so much for your stay with us. I hope you had safe travels. That certainly is a long trip. We appreciate that you took the time to do a review for our hotel. We use comments like yours to get better and evaluate ourselves. Thank you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nebraska
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 18, 2013

Was at this motel for 2 nights for meetings in North Platte.

I arrived late, after midnight, they had my check-in waiting, one signature and off to my room.
Very clean room, comfy bed, and a great breakfast.

For me the little things mean alot.

The staff here is very nice, very accommodating, some faces are new but they retain alot of their employees. It is nice to come in see the same faces, they ask how you have been, it makes you feel at home.

Warm cookies and milk before bed help to!!!

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff1914, General Manager at Holiday Inn Express North Platte, responded to this review, November 25, 2013
Dear Hemisphere,
Thank you for the wonderful comments and for staying with us. Our staff takes a lot of pride in how they take care of our guests. They will certainly enjoy your kind words. We appreciate your business and look forward to seeing you again soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moline, IL
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 4, 2013

We have stayed at this property in the past and have always enjoyed our brief stay (just overnight). The staff is professional and greeted us warmly. They gave us recommendation for a very nice restaurant down the street. Our room was nice but looked like it needed some updating; was beginning to look tired. We enjoyed the manager's nightly reception before going to dinner. The breakfast items on the buffet are widely varied for all tastes.

Room Tip: We stayed on the first floor but experienced no noise from the pool area.
See more room tips
  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff1914, General Manager at Holiday Inn Express North Platte, responded to this review, November 25, 2013
Dear Mary L,
Thank you for staying with us. We appreciate your business and your review. Our staff enjoys looking at the reviews to see where we can improve. Thank you again for the kind words and we hope to see you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bloomington, Indiana
Top Contributor
121 reviews 121 reviews
37 hotel reviews
Reviews in 67 cities Reviews in 67 cities
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed October 13, 2013

This is a good hotel, I can't call it great, but its definitely good. The service was exceptional. The front desk staff was cheerful and beyond helpful. The room was nice, clean and very comfortable. The hotel's downside is only twofold. First, the hotel is somewhat big and cumbersome. It makes getting to your room difficult at times. Second, it's in a somewhat difficult to find location.

Room Tip: This is going to sound weird, but there's an Applebees (yes, Applebees) across the interstate...
See more room tips
  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff1914, General Manager at Holiday Inn Express North Platte, responded to this review, November 25, 2013
Dear p mulvihi,
Thank you for the comments about our staff and thank you for staying with us. We are always trying to improve and we enjoy every review from our guests. We appreciate you taking the time to make comments and also for staying with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
Top Contributor
128 reviews 128 reviews
26 hotel reviews
Reviews in 41 cities Reviews in 41 cities
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed October 9, 2013

After several OK hotels this one was a delight. Manager's special drinks on the house Sun thru Thursday 5 to 7 pm. Cookies in the evening, free hot breakfast that had food my celiac husband could eat. Beautiful room, comfy bed, super nice staff. A beautiful pool. Ahhh.

Room Tip: Bring a swimsuit to enjoy the pool here.
See more room tips
  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff1914, General Manager at Holiday Inn Express North Platte, responded to this review, November 25, 2013
Dear Roadrunnergo,
Wow!! What great comments. Thank you so much for staying with us and for your kind words. Our staff will enjoy your review. We appreciate you taking time to comment about your stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Holiday Inn Express North Platte? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express North Platte

Address: 300 Holiday Frontage Rd., North Platte, NE 69101
Phone Number:
Location: United States > Nebraska > North Platte
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 17 Hotels in North Platte
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express North Platte 2.5*
Number of rooms: 152
Official Description (provided by the hotel):
Whether you re coming to North Platte for business or just for fun, your room at the Holiday Inn Express of North Platte is your personal retreat. You ll have room to work, relax, and make the most of your day. Amenities such as our Manager s Reception (M- Th), 24 hour indoor pool & hot tub, luxurious bedding, and a refreshing bath experience translate into a relaxing night s stay. Our beautiful Great Room gives guests a place to enjoy quiet conversation, reading, or our complimentary Breakfast Bar every morning. Ideal for meetings, weddings or banquets, our beautiful conference center offers all the functionality needed with personalized attention to detail. An assortment of meeting rooms are available, as well as a variety of menu options. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Expedia, Booking.com, Cheap Tickets, Priceline, Orbitz, BookIt.com, Hotels.com, Agoda, Travelocity, Odigeo, TripOnline SA and Tingo so you can book your Holiday Inn Express North Platte reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express North Platte Hotel North Platte
Holiday Inn North Platte
North Platte Holiday Inn

Owners: What's your side of the story?

If you own or manage Holiday Inn Express North Platte, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.