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“Beyond expectations!” 5 of 5 stars
Review of Norfolk Lodge & Suites Ascend Collection

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Norfolk Lodge & Suites Ascend Collection
3.0 of 5 Hotel   |   4200 W. Norfolk Avenue, Norfolk, NE 68701   |  
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Ranked #2 of 8 Hotels in Norfolk
Omaha, Nebraska, United States
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Beyond expectations!”
5 of 5 stars Reviewed November 3, 2013

We arrived in this small town expecting a basic hotel experience....Were we ever surprised! Nothing was spared with the decor. There are giant wood beams, beautiful wrought iron railings, great bath amenities and a very helpful staff. We stayed in a king suite with a separate room with bunk beds for the kids! They even had their own flat screen in their room. If we have another reason to come back to this hotel, this will be our only choice!

Stayed November 2013, traveled with family
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88 reviews from our community

Traveler rating
    67
    14
    7
    0
    0
See reviews for
30
18
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31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
Atlanta, Georgia
Level Contributor
103 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 265 helpful votes
3 of 5 stars Reviewed November 2, 2013

I cannot pinpoint why I cannot rank this any higher than Average.... but it is average in every way. The food was bland, the rooms dark and the conference center rooms were tired. The staff was initially cold but they eventually warmed up.

The rooms are spaciously large. However, they just seemed tired. The TVs were nice, though.

One crowning moment, though, was the entrance to the lobby. When you walk in, you are greeted with beautiful wood paneling. Deer antler lamp shades added a nice touch.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, GA
Level Contributor
54 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed October 26, 2013

I stayed here for three nights for a conference. I have never stayed anywhere this great for less than $200 and I have paid much more than that for less! First, the staff is great, the decor is great and the room was spotless! I cannot tell you one thing negative about this property. It was also a great place for a conference and the Sand Bar is a great hotel bar and grill! I would never even consider staying anywhere else if I was within an hour of Norfolk (pronounced Norfork).

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sseversonGM, General Manager at Norfolk Lodge & Suites Ascend Collection, responded to this review, November 2, 2013
Thank you for you generous comments on your most recent stay to Norfolk Lodge & Suites. The staff is committed to service and always appreciates hearing from happy guests about their comfortable stay. We hope to see you again in the near future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bourbonnais, Illinois
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed September 21, 2013

All of the staff members I dealt with were exceptionally friendly and pleasant. The decor was inviting. The bed was very comfortable. Breakfast the next morning was okay, but both mornings I was there they ran out of coffee and people had to wait. The only negative is that I went to make coffee in my room, and one of the cups had crusted sugar in the bottom.

I would stay again.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tulsa, Oklahoma
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed August 20, 2013

I was on my way back from Rapid City, SD after a horrible hotel stay and concluding business. It was 11:30pm. I did the usual and started calling for rooms rates. I called Ben, He knew it almost midnight. He help me get this room at a very exceptional reasonable rate. The rooms usually run $129.00 per night. Upon checking in, he greeted me with a smile. He went above and beyond, he helped me fax a document. He offered Reese chocolate chips cookies. He explain all the hotel amenities in detail. I thought great, that would be wonderful for the family. The room I received had an outside entrance and a inside one as well. The room is amazing. A decent size flat screen with a great cable selection. A huge bathroom with complimentary shampoo, etc. The room had a bar with mini refrigerator and microwave. The bed is soft and very comfy. A nice work size desk. I thought maybe I was staying at the Embassy Suites!! I would recommend this hotel. The outside entrance has a mini golf course and driving range. Inside is absolutely gorgeous with a wonderful indoor pool and restaurant. The price they offer is worth every penny. If you stay here. I will definitely be back.

Room Tip: Ask for a room with both inside and outside entrances!!!!!!!!!!! Ben was absolutely wonderful
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  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ashland
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 7, 2013

Norfolk Lodge and Suites is the best motel ever!! We had a room with a balcony with table and chairs that overlooked the pool. Comfortable beds, nice pool, hot tub. Very friendly staff! Free hot breakfast.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
travelgirl3644
Level Contributor
73 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed July 16, 2013 via mobile

This is a very nice property. The rooms have a fridge which is always nice with complimentary bottled water. It was clean and spacious. They have pillow options another plus. Breakfast was decent for a hotel breakfast. We will stay again the next time we come to Norfolk.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Norfolk Lodge & Suites Ascend Collection

Address: 4200 W. Norfolk Avenue, Norfolk, NE 68701
Phone Number:
Location: United States > Nebraska > Norfolk
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 Hotels in Norfolk
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Norfolk Lodge & Suites Ascend Collection 3*
Number of rooms: 70
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Also Known As:
Norfolk Lodge And Suites Ascend Collection
Norfolk Lodge & Suites Ascend Collection Hotel Norfolk
Clarion Norfolk
Norfolk Clarion

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