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“once you get past check in” 4 of 5 stars
Review of Lincoln Comfort Suites

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Lincoln Comfort Suites
2.5 of 5 Hotel   |   4231 Industrial Ave., Lincoln, NE 68504   |  
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Ranked #7 of 53 Hotels in Lincoln
Lincoln, Nebraska
Reviewer
5 reviews 5 reviews
5 hotel reviews
“once you get past check in”
4 of 5 stars Reviewed August 24, 2012

overall a clean comfy easy to find room however the front desk staff (roxy) leaves alot to be disired not very helpful or polite. Had problems with my booking which she offered no help to accomendate. Had kids ripping and running up and down the halls all hours of the day and night.

Room Tip: go to the 3rd floor apparently
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  • Stayed August 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diana P, General Manager at Lincoln Comfort Suites, responded to this review, August 29, 2012
Thank you so much for the review. It's people like you who let us know what we are doing right and how we as a team can improve. I have shared your comment with my staff and together we will work on ways make the check-in process go smoother our guests. I hope that you will keep us in mind next time you are in Lincoln.
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82 reviews from our community

Traveler rating
    40
    28
    10
    3
    1
See reviews for
32
13
3
17
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Dunlap, IL
Top Contributor
87 reviews 87 reviews
35 hotel reviews
Reviews in 53 cities Reviews in 53 cities
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed July 23, 2012

This used to be our (wife and I - retired) favorite hotel to stay in Lincoln as we traveled I80. It was reasonably priced and a good value. Not any more. Inside the rooms, it's fine - clean and comfortable beds; no smoke. There are a few hiccups here and there - toilet flush problem is one. EVERY room door in the place is dented and at least one room has a latch that sticks (from being pried open). It looks like the place was taken over by a drunken rugby team. First floor carpets are dingy. Elevator is small and desparately needs new carpet. But the main problem with this hotel is that it is overpriced. They recently raised their rates 30%! Hello?! We're still in a recession here, despite what the gov't says. At $80, it was a reasonable deal; at $120 it's not. We're going elsewhere.

  • Stayed July 2012, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diana P, General Manager at Lincoln Comfort Suites, responded to this review, July 28, 2012
Thank you for your feedback and higher rating of smoke free rooms and new beds. Our rates average about $90 with the exception of special events like the National Roller-skating competition that was recently in Lincoln. I apologize that our value did not meet your expectations and for the other negative elements you experienced at our hotel and I want to assure you that these issues are being addressed. For example, we replaced the elevator carpet after reading your review. We truly value our guests' feedback and use it to evaluate what can be done to improve our hotel as well as what we are doing right. We have more improvements coming in 2013 including the addition of a fitness center, market, and new lobby decor. We hope with our continued efforts to improve, you will keep the Lincoln Comfort Suites in mind next time you stay in town. Sincerely,
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Maryland
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 19, 2012

This hotel was clean, although the hallways are a bit dingy and the doors are beat up so it doesn't give a great impression while walking to your room, but the room was clean and roomy for our family. The handle to our toilet kept coming off but I was able to fix it and the toilet ran a lot if you didn't flush it just right. The kids loved the pool. The free breakfast was the worst we've had at all the comfort suites we've stayed at. The eggs were very rubbery and "fake". Most of the pastries were dry and we were just not impressed. There are a lot of food choices and a Walmart across the street, so you don't have to eat there for breakfast if you don't want.

The staff was very friendly and nice.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diana P, Manager at Lincoln Comfort Suites, responded to this review, July 27, 2012
Thank you for your kind review! I was trilled to hear that you kids so enjoyed our indoor pool and spa. I apologize you had some issues with your stay and I want to assure you that these items are being addressed. We hope with our continued efforts to improve, you will keep the Lincoln Comfort Suites in mind next time you are in Lincoln. Sincerely,
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Socorro, New Mexico
Senior Contributor
39 reviews 39 reviews
29 hotel reviews
Reviews in 28 cities Reviews in 28 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 9, 2012

This is a very nice motel with all the amenities.
Hot breakfast, hot tub, nice pool, and a large room.
There are several fast food selections with in easy walking distance.
I would stay here again if I planned to take advantage of all the amenities.

  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diana P, General Manager at Lincoln Comfort Suites, responded to this review, June 10, 2012
Thank you so much for the kind review. I am so glad you enjoyed your time with us. We have had some nice restaurants open around us lately. Mazallan, Jimmy Johns, and Juice Stop are on the top of my list. Jimmy Johns will even deliver to the hotel! Thank you again for the nice review. Be sure to say Hi next time you are in Lincoln!
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Chicago, Illinois
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 1, 2012

The hotel offers value. It has free full breakfast, free internet connection, a swimming pool, and a flat screen TV. But the hotel is a little dated. The room is small and could use a little more modern touch (carpeting and bedding). The hallway could use a little more character. The hotel location is behind a strip mall but parking is abundant. Get up early for breakfast or you might find yourself standing. Pool water was cold but you will quickly get use to it. Watch your stuff people took our bath towels when we were swimming. But the front desk staff gave us a few warm ones right out of the dryer.

  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diana P, Manager at Lincoln Comfort Suites, responded to this review, June 3, 2012
Thank you so much for the nice review. We have some exciting new items coming in 2012 including, new guest room beds, guest room charging stations, and new lobby decor! In fact, our new beds will be here in less than 2 weeks! Stay tunned and thanks again for the great review!
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Busan, South Korea
Top Contributor
113 reviews 113 reviews
31 hotel reviews
Reviews in 36 cities Reviews in 36 cities
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed January 8, 2012

My family spent a night here in a suite that we booked on Priceline; the room was large, clean, and comfortable, and the location couldn't be beat. Friendly staff and a pretty standard breakfast for a hotel of this caliber... I'd absolutely stay here again when traveling through.

  • Stayed January 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diana P, Manager at Lincoln Comfort Suites, responded to this review, March 15, 2012
Thank you so much for the wonderful review. I am so pleased you enjoyed your stay with us. Our rooms are bigger than the average hotel room. If you need space to spread out, we are definitely the right choice for you. We look forward to your next visit to Lincoln!
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Denver, Colorado
Senior Contributor
47 reviews 47 reviews
13 hotel reviews
Reviews in 23 cities Reviews in 23 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 4, 2012

I have stayed at many of the Choice Hotels around the country and this one is great. The staff was friendly, the rooms were clean, the pool was warm, and the breakfast was pretty good too.

  • Stayed January 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diana P, Manager at Lincoln Comfort Suites, responded to this review, March 1, 2012
Thank you so much for the review! We will see you next time you are in Lincoln.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Lincoln Comfort Suites

Address: 4231 Industrial Ave., Lincoln, NE 68504
Phone Number:
Location: United States > Nebraska > Lincoln
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#8 Romantic Hotel in Lincoln
#9 Family Hotel in Lincoln
#18 Business Hotel in Lincoln
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Lincoln Comfort Suites 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
The Lincoln Comfort Suites® is conveniently located off Interstate 80, just five miles from the University of Nebraska-Lincoln. This Lincoln, NE hotel is minutes from area attractions like the Lincoln Children's Museum, Lincoln Children's Zoo, the Nebraska State Capitol and Nebraska Wesleyan University. The Lincoln Airport is four miles from the hotel. Visitors will enjoy shopping at the nearby Westfield Gateway and SouthPointe Pavilions malls. The Nebraska State Fairgrounds are minutes from the hotel. ... more   less 
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Also Known As:
Comfort Suites Lincoln

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