Outstanding customer service coupled with a spacious, spotless room at a great price ~ what more could you ask for? I checked in VERY late (4:30 am!) and Mary warmly welcomed me, offering an extended check out time if needed, which I very much appreciated. Room was a suite with sofa and desk area, large flat screen TV with lots of channels, fridge/micro, & Wi-Fi with great signal. Linens were nice, bed was heavenly and I slept well :-) I had an appointment next morning and was so pleased when I returned to check out & found a well tended and well stocked continental breakfast still available - till 11 am! Dominic at the front desk was cheerful and helpful, and Manager Jeff advised me of several other New Victorian Inn & Suites locations which, based upon our experience at the Lincoln location, we will DEFINITELY seek out!