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“Hospitality Plus” 5 of 5 stars
Review of Country Inn & Suites By Carlson, Lincoln North

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Country Inn & Suites By Carlson, Lincoln North
3.0 of 5 Hotel   |   5353 North 27th St, Lincoln, NE 68521   |  
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Ranked #13 of 53 Hotels in Lincoln
Certificate of Excellence 2014
Wisconsin, USA
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
“Hospitality Plus”
5 of 5 stars Reviewed November 9, 2013

After traveling many miles we were greeted warmly by Jenny at the Reception Desk. After selecting a room we inquired about the restaurant. She said, "Just walk down this hallway and you will find it!" She gave us some coupons toward beverages and dinner and we were set.

At Beacon Hill the manager, Sheri greeted us and stroke up a conversation about Nebraska and Wisconsin being in the Big Ten Conference. She gave us some suggestions for drinks and dinner choices. Our server, Kelly tended to all our needs so we could have a relaxing dinner with beverages and friendly conversation.

Our room was clean and inviting for the weary travelers, with wi-fi so we could send off an e-mail and catch up on home and national news. Our breakfast was laid out with a welcoming morning look, even with note cards about the various foods.

After traveling 3800 miles and staying in various hotels we would say that your Inn was number one! Your hospitality in all areas made for a welcoming, relaxing stay. We WILL be back next year when we once again do our annual western trip.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Lincoln North, responded to this review, November 11, 2013
Dear JALO_WI_USA,

Thank you for telling us about your stay with us. We are very thankful that we could accommodate you during your very long trip. Thank you for your great comments about Sheri and Jenny. We will make sure that we pass this great feedback on to them. We strive as a hotel to provide a clean, safe, and comfortable place to stay. Thank you so much for your time. We hope that you will consider us again in the future.

Sincerely,
Country Inn & Suites Lincoln
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214 reviews from our community

Traveler rating
    115
    74
    14
    6
    5
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Any
English first
Tokyo, Japan
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 24, 2013

Our stay at this inn was very pleasant. The bed sheets were clean, the room was spacious, all clean in general, friendly staff, and the breakfast was adequate. I personally found this inn a lot better than this 4-star hotel in Vegas that I'm writing this review from. Will with no doubt stay here again if I ever get to go to Nebraska again.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Lincoln North, responded to this review, October 28, 2013
Dear dalkimi,

Thank you for telling us about your stay. We are so glad that you and your family stayed with us. We hope you all enjoyed your time in Lincoln. We will pass this great feedback on to our staff. They enjoy hearing comments about their service. Thank you so much for your time. We hope that you will consider us again in the future.

Sincerely,
Country Inn & Suites Lincoln on the Hill
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Iowa
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 9, 2013

This is an awesome value! Friendly staff, biggest room you could want, you hardly ever have a separate room with a door for the bedrooms and big sitting room a full kitchen. The room was clean, comfortable and the best free breakfast we've had.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Lincoln North, responded to this review, October 14, 2013
Dear StepperIowa,

Thanks for telling us about your stay with us. We are so glad that you and your family stayed with us. We value all guest feedback. We hope you and your family enjoyed your stay in Lincoln. We will pass this feedback on to our staff. They always appreciate hearing when they are doing a good job. Thank you for your time. We hope that you will consider us again in the future.

Sincerely,
Country Inn & Suites Lincoln
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Canon City, CO
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 7, 2013

This was our 2nd Country Inn stay during our trip and we were very pleased. The cookies at the front desk were a little smaller than at the first one we stayed in, but were really appreciated following a lengthy drive. The room was good-sized, clean and neat, nicely furnished and had what we wanted most: a mini-fridge, comfortable beds, and wireless computer access. The complimentary breakfast the next morning was a real treat, with a good variety of hot and cold breakfast foods: myo waffle, scrambled eggs, sausage, muffins, cereals, fruits, coffee, tea and more. Wow! The dining area was kept clean, too, which is important to me. I thanked the young woman cleaning tables for her good work. Overall we had a very pleasant stay.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Lincoln North, responded to this review, October 9, 2013
Dear MonaZ31,

Thank you for telling us about your stay. We hope you enjoyed your stay in Lincoln. We strive as a hotel to provide a clean, safe, and comfortable place to stay. Thank you so much for your feedback. Thank you for mentioning the breakfast service. We are so glad that you enjoyed it. Thank you for your time. We hope to see you again in the future.

Sincerely,
Country Inn & Suites Lincoln
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Centennial, Colorado
Top Contributor
82 reviews 82 reviews
22 hotel reviews
Reviews in 46 cities Reviews in 46 cities
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed October 5, 2013

We recently stayed in three Country Inns and they all are beginning to show their age. This one is no different. Bathroom floor tiles are cracked and grout is coming loose. The luggage cart looks like it was left out in salt water spray. The breakfast is unappetizing but adequate. Now for the good points. The rooms are always clean, beds are comfortable, and the flat-screen TVs provide for entertainment and relaxation after a long day's drive. There is a restaurant attached to this motel and guests receive free drinks, beer or wine included. We'll stay again on our annual trip to the Midwest but they really do need to do some fix-up on some things.

Room Tip: If you're a light sleeper, ask for a room on the third floor. People walking or kids running on...
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  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Lincoln North, responded to this review, October 7, 2013
Dear Paul,

Thank you for telling us about your stay with us. We are very sorry that you were not completely satisfied. Thank you for telling us your concerns about the in room tile. We will be renovating all room tile in the next year. Thank you for also telling us you concerns about the bell carts. We will also be replacing them as well. Thank you so much for your time. We really do value all guest feedback. It allows us to make the necessary changes to the hotel to make it better for you, and future guests. Thank you for your time. We hope that you will consider us again in the future.

Sincerely,
Country Inn & Suites Lincoln
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Exeter, Nebraska
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 2, 2013

I spent one night at the Country Inn. The desk clerk was very professional and thoughtful. My room was immaculate and I was pleased with the in-room refrigerator and microwave. There is a nice indoor pool and outdoor hot tub along with a GREAT bar and restaurant attached to the motel/hotel.

My bed was very comfortable and the entire place was quiet and relaxing during the late evening hours. Also, the air conditioner was quiet and my room was cool and relaxing as well.

Great complimentary breakfast! They even have freshly baked yummy cookies in a display case for guests to enjoy.

  • Stayed September 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Lincoln North, responded to this review, October 7, 2013
Dear 988Kathleen,

Thank you for telling us about your stay with us. We really appreciate all of your great feedback about the hotel. We are so glad that you enjoyed your stay. Thank you for mentioning our breakfast service. We will pass your feedback on to our staff. They always appreciate hearing good comment about their service. Thank you for your time. We really hope that you will consider us again in the future.

Sincerely,
Country Inn & Suites Lincoln
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Sioux City, Iowa
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 1, 2013

After spending a week at the Hilton Omaha, this hotel is a welcome relief. Instead of being nickle and dimed to death, the many complimentary services at this hotel are great!

The pros: Very clean property; Friendly staff-everyone from housekeeping to the front desk has been amazing; Free parking; Free internet; The breakfast has been fantastic!; On-site restaurant is very good and being a guest at the hotel entitles you to 10% off entrees and 2 free drinks nightly; Convenient location-lots of restaurants in the area and a Wal-Mart right across the street in case you forget something. And if you did, chances are the hotel will have it for you!; Catering for our meetings has been excellent; Nice pool/hot tub/exercise room; Lending library, in case you want to read a book while you're on-site.

The cons: Beds are not the most comfortable. (but the pillows are great); It can be a bit noisy if you have a room facing the street. But nothing unbearable. No outside food/beverages allowed in the meeting rooms, so you're stuck with what is provided by your agency.

All in all, I would definitely stay at this property again and am pleased with my week-long stay. While it's obviously "commercial" breakfast, it's been tasty and offers plenty of options daily. If you can't find something to fill you up, you must be pretty picky.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Lincoln North, responded to this review, October 2, 2013
Dear LSP51104,

Thank you for telling us about stay us. We really appreciate all of our business travelers. We hope that you enjoyed your stay in Lincoln. We appreciate you staying with us. We strive as a hotel to provide a clean, safe, and comfortable place to stay. Thank you for telling us your thoughts about the bed and the noise. We are very sorry if you were inconvenienced at all. We use guest feedback to make the necessary changes to the hotel to make it better for you, and future guests to the hotel. Thank you so much for this review. We do hope that you will consider us again in the future.

Sincerely,
Country Inn & Suites Lincoln
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Additional Information about Country Inn & Suites By Carlson, Lincoln North

Address: 5353 North 27th St, Lincoln, NE 68521
Phone Number:
Location: United States > Nebraska > Lincoln
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in Lincoln
#9 Romantic Hotel in Lincoln
#9 Family Hotel in Lincoln
Price Range (Based on Average Rates): $
Hotel Class:3 star — Country Inn & Suites By Carlson, Lincoln North 3*
Number of rooms: 95
Official Description (provided by the hotel):
Choose Lincoln, NE Hotel's Location near UNL and I-80 Reserve the comfortable, clean, pet-friendly accommodations at the Country Inn & Suites By Carlson, Lincoln North, NE, and enjoy a convenient location near the University of Nebraska-Lincoln, Pinnacle Bank Arena, the state capitol and popular attractions. A complimentary shuttle is available to and from nearby Lincoln Municipal Airport (LNK) with advance notice. Stay connected during your travels with the help of free high-speed Internet access throughout the property, and take advantage of useful services such as fitness and business centers, a heated indoor pool and the complimentary, hot Be Our Guest Breakfast buffet. Whether work or pleasure brings you to Lincoln, NE, this hotel's unbeatable combination of amenities and location ensures you a memorable stay. ... more   less 
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Also Known As:
Country Inn & Suites By Carlson, Lincoln On The Hill Hotel Lincoln
Country Inn And Suites By Carlson, Lincoln On The Hill
Country Inn Lincoln
Lincoln Country Inn

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