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“Nice stop for the night” 4 of 5 stars
Review of Country Inn & Suites By Carlson, Lincoln on the Hill

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Country Inn & Suites By Carlson, Lincoln on the Hill
3.0 of 5 Hotel   |   5353 North 27th, Lincoln, NE 68521   |  
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Ranked #9 of 53 Hotels in Lincoln
Fort Wayne, Indiana
Top Contributor
73 reviews 73 reviews
44 hotel reviews
Reviews in 41 cities Reviews in 41 cities
43 helpful votes 43 helpful votes
“Nice stop for the night”
4 of 5 stars Reviewed August 29, 2013

We are on a road trip from Indiana to California. Passing through. Found this nice area. One extra reason for staying here was the attached restaurant. It's so nice after traveling all day to be able to just walk to eat and then be done. Plus it was delicious food! Now onto the hotel. Everything we needed. The lobby and lady checking us in was very polite. Our room was very nice and the price was very low for what we received. Fridge and microwave in our room. The beds were a little firm but some people like that. One complaint is the carpet needed replaced in our room but it's a dog friendly hotel so I understood. Plus even though it looked bad in a few spots it seemed clean so that's all that really matters. The breakfast was very nice and had a little of everything. We really enjoyed it a lot. Would definitely suggest others to stay here.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Lincoln on the Hill, responded to this review, August 30, 2013
Dear Katie G,

Thank you for telling us about your stay with us. We really appreciate all of your feedback. We appreciate your thoughts and concerns about the hotel. Thank you for telling us your thoughts about the carpet. We appreciate you feedback. We use guest feedback to make the changes needed to make the hotel better. Thank you so much for your time. We hope to see you again in the future.

Sincerely,
Country Inn & Suites Lincoln
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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178 reviews from our community

Traveler rating
    99
    59
    10
    5
    5
See reviews for
63
42
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39
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Any
English first
Rochester Hills, Michigan
Top Contributor
70 reviews 70 reviews
29 hotel reviews
Reviews in 36 cities Reviews in 36 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed August 17, 2013

This place is typical Country Inn & Suites with all the usual amenities. The room was clean, quiet, and comfortable and the breakfast was standard for this chain.

One appreciated perk was the attached restaurant, which was also quite good. I got to the hotel just about dinner time and it saved me the trouble of searching for a local restaurant and doing any more driving.

  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Lincoln on the Hill, responded to this review, August 18, 2013
Dear Doug G,

Thank you for telling us about your stay with us. We are so glad that we could accommodate you. We strive as a hotel to provide a clean,safe, and comfortable place to stay. We value all guest feedback. Thank you for your time. We hope that you will consider us again in the future.

Sincerely,
Country Inn & Suites Lincoln
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Maple Grove, Minnesota
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 4, 2013

on July 27th, 2013 my son had his wedding at the Country Inn and Suites in Lincoln Nebraska, the reception hall and hotel could not have been nicer. The hotel itself was very nicely decorated and all of the rooms were extremely nice. My wife and I had a suite so we could entertain people from the wedding and it was not only huge, but had every amenity we needed and more. The General Manager is Colette Wear and she seemed to be working the front desk continually. She was extremely nice and very accommodating to all of us. This hotel offers a warm breakfast that was excellent. The reception was also at the hotel and Deb from the catering dept. was who my son and daughter in-law coordinated this with. She was not only great to work with but the reception room was beautiful. The hotel allowed us to put all of the gifts in a secure room and we had the gift opening in that same room in the morning. All of the hotel staff could not have been nicer to not only us but all of the guests. We would stay at this hotel again any time.

Room Tip: The queen suites are large with a separate bed room, along with a stack able washer and dryer.
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Lincoln on the Hill, responded to this review, August 14, 2013
Dear Bob P,

Thank you for telling us about your stay with us. Congrats to your family during this time. We are so glad that we could accommodate you during this time. We strive as a hotel to provide a clean, safe, and comfortable place to stay. We hope that you will consider us again in the future.

Sincerely,
Country Inn & Suites Lincoln
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
Top Contributor
62 reviews 62 reviews
27 hotel reviews
Reviews in 39 cities Reviews in 39 cities
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed July 28, 2013

This hotel was difficult to rate and maybe it could be rated one level higher. But of the five hotels (including a “resort” hotel) we stayed at during our recent trip, this hotel was the most expensive at over $100/night. With a nice clean room that I would expect at that price, it had all the usual amenities, coffee maker and refrigerator, etc. The bathroom was small but new and it included a turbo-flush toilet that surprised me the first time I used it. How did George Costanza phrase it ??, “…a flush like a jet engine…” My only complaint about the room was that there were no heavy curtains to cover the window, only the sheer style. This made sleeping difficult for us as a parking lot light shined in our room all night long.

The hotel itself had a well designed lobby that gave it a luxurious quality and the hotel staff was very helpful and friendly. We requested a room far from the pool (usually a noisy area of a hotel) and we were accomodated without hesitation. They also gave us 10% off coupon for a very good restaurant located next door. (See my Beacon Hill review).

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Lincoln on the Hill, responded to this review, July 29, 2013
Dear HerrMV,

Thank you for telling us about your stay with us. We really value all guest feedback. We strive as a hotel to provide a clean, safe, and comfortable place to stay. We will pass your feedback on to our staff. They really appreciate hearing feedback about their service. Thank you for staying with us. We hope that you will consider us again in the future.

Sincerely,
Country Inn & Suites Lincoln
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Union, Illinois
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 20, 2013

We had a long day on the road.I called in the afternoon made reservation with Norma she took care of everything.She was there when we arrived checked us in quickly and gave us bottles of water and some cookies, She must of known we were tired!!!!The room was quiet and comfey.Had a good nites sleep.Breakfast was good also.Denise Hughes

Room Tip: Top floor seems to be the quietest
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Lincoln on the Hill, responded to this review, July 29, 2013
Dear Denise,

Thank you for telling us about your stay with us. We appreciate all of your comments. We will pass these comment son to our staff. They always appreciate hearing good things about their service. We hope that you enjoyed your stay in Lincoln. We hope that you will consider us again in the future.

Sincerely,
Country Inn & Suites Lincoln
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson, Arizona
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 17, 2013

A cross country move brought us through Lincoln, Nebraska. Relying on TripAdvisor's reviews, I made a reservation online for a Pet friendly room.

When we arrived I was greeted by Colette (the Manager) as well as a front desk employee she was training. The process went quickly and Colette was very helpful and obviously takes great pride in making guests feel welcome. We were quickly checked into a first floor one bedroom suite.

The suite was fine; the bed comfortable and the room was very clean. The room was somewhat dated, but for our purposes worked out just great. There was only one lamp in the living room, so lighting was lacking after the sun went down, with the only other lighting option being the florescent light in kitchen (I hate florescent lighting, so that stayed off).

The TV's were very nice flat screen's and the suite had the extra bonus of a stacked washer and dryer.

Breakfast in the morning was fine and a nice way to start the day before hitting the road for another long day of travel.

This would have been a "five star" experience, but I felt the downgrade to four is appropriate because of what I considered some deferred maintenance issues that the owners should address. The area outside of the entrance was not clean and detracted from first impressions. There are areas in the hallways where the carpeting is dirty and needs attention.

I would stay there again simply because of the staff (Colette in particular) who make guests feel very welcome.

(Also, I dogs loved the treats that Colette gave us)

Room Tip: The rooms at the end of the hallways are very quiet
See more room tips
  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Lincoln on the Hill, responded to this review, July 23, 2013
Dear gregjm,

Thank you for telling us about your stay with us. We are so glad that we could accommodate you during your long trip. We appreciate your feedback about the maintenance of the hotel. We value all guest feedback. It allows us to make the necessary changes to the hotel to make it better for you, and future guests to the hotel. Thank you so much for your time. We hope that you may consider us again in the future.

Sincerely,
Country Inn & Suites Lincoln
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pueblo Colorado
Top Contributor
122 reviews 122 reviews
87 hotel reviews
Reviews in 83 cities Reviews in 83 cities
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed July 13, 2013

Alway find the Country Inn & Suites to be top notch. Nice furnishings, clean rooms, comfortable beds and friendly service. Exactly what you expect from a franchised motel is consistency and Country Inn & Suites seems to meet the ticket. Something that seems to be lacking in other franchises these days.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Lincoln on the Hill, responded to this review, July 15, 2013
Dear JimPuebloColorado,

Thank you for telling us about your visit. We are so glad that you stayed with us, and that we could accommodate you. We appreciate all of your comments. We will pass them on to our staff. We hope that you enjoyed your time in Lincoln. Thank you for your time. We hope to see you again in the future.

Sincerely,
Country Inn & Suites Lincoln
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Lincoln on the Hill

Address: 5353 North 27th, Lincoln, NE 68521
Phone Number:
Location: United States > Nebraska > Lincoln
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Lincoln
#5 Best Value Hotel in Lincoln
#6 Business Hotel in Lincoln
#7 Family Hotel in Lincoln
Price Range (Based on Average Rates): $
Hotel Class:3 star — Country Inn & Suites By Carlson, Lincoln on the Hill 3*
Number of rooms: 95
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Also Known As:
Country Inn & Suites By Carlson, Lincoln On The Hill Hotel Lincoln
Country Inn And Suites By Carlson, Lincoln On The Hill
Country Inn Lincoln
Lincoln Country Inn

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