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“Great place for family and friends to gather” 4 of 5 stars
Review of Holiday Inn Express Hotel & Suites Lincoln Airport

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Holiday Inn Express Hotel & Suites Lincoln Airport
2.5 of 5 Hotel   |   1101 West Commerce Way, Lincoln, NE 68521   |  
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Ranked #19 of 53 hotels in Lincoln
Mason City, Iowa
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
60 helpful votes 60 helpful votes
“Great place for family and friends to gather”
4 of 5 stars Reviewed October 29, 2013

We were pleased with our room and with the staff. Our room was clean and comfortable. Breakfast was good and kept adequately stocked for the many people (most of them our relatives!) eating there. The hotel provided a gathering room for us for the weekend and kept it clean and well stocked. We hope life takes us back there again.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
holiday1420, Public Relations Manager at Holiday Inn Express Hotel & Suites Lincoln Airport, responded to this review, October 30, 2013
Marvel S,
We are so happy that you enjoyed your stay with us. Here at Holiday Inn Express Lincoln Airport, we take great joy in being able to provide our guest with an experience that will keep them coming back. Hoping to see you again soon!
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70 people have reviewed this hotel

Traveler rating
    35
    22
    8
    2
    3
See reviews for
21
17
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14
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Chanhassen, Minnesota, United States
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 10, 2013

I reviewed this hotel back in November of 2012. I said that it was not as good as many Holiday Inn Expresses in which we have stayed. I've changed my mind! Other friends have stayed there and liked it. I figured out the problem. We travel with a dog and they kept putting us in Room 103 by the exit. It's clearly a dog room and not as clean as others. They have since willingly put us in other rooms (I told them that we didn't want room 103) and they are very nice. The hotel staff is very accommodating and we will continue to return.

Room Tip: Any room but room 103.
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
holiday1420, Public Relations Manager at Holiday Inn Express Hotel & Suites Lincoln Airport, responded to this review, October 24, 2013
Tom,
We are happy to have you as a guest! We look forward to your many returns.
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Brookfield, Wisconsin
Top Contributor
131 reviews 131 reviews
46 hotel reviews
Reviews in 68 cities Reviews in 68 cities
65 helpful votes 65 helpful votes
2 of 5 stars Reviewed October 8, 2013

I have stayed here many times in the past couple of years while working in the area. it is convenient to the airport and getting to/from downtown. However, some desk staff need to work on less time on the cell phone and responding a little quicker to guests. It is getting a bit dated in terms of amenities and general wear and tear. Sometimes convenience wins out. Cost is an attraction and value. Breakfast and re-supply was less than usual.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lincoln Airport, responded to this review, October 23, 2013
Dear Millionmiletravelers,

Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. It is our pleasure to accommodate our guests needs the best way we can and we are so pleased you appreciate our convenient location. However, we apologize for the inconvenience you had with the service you received. Please remain assured that we have recorded your comments and will forward it to the appropriate departments for future considerations.

Again, thank you for your review and we hope you do choose to give us another opportunity to exceed your expectations in the future.

Sincerely,

Karen C
Case Manager
IHGCare
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Northern California
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
3 of 5 stars Reviewed October 8, 2013

Would have rated it higher except for a very inept shuttle service to the airport. We selected the facility due to its reputation, price, proximity to the airport, and prior excellent reviews. All was well until our early departure for a flight to Denver. The promised "free" taxi service arranged by the front desk had not arrived as of 15 minutes after it's scheduled pickup time and threatened our departure. I called another taxi service (compliments of Yelp), who arrived pronto and delivered us to the airport in time. The appointed taxi still hadn't shown. The local hotel management needs to make other arrangements for guest shuttle services. Meanwhile, guests are advised to make their own shuttle arrangements.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
holiday1420, Public Relations Manager at Holiday Inn Express Hotel & Suites Lincoln Airport, responded to this review, October 16, 2013
Dear PTMag,
We are sorry to hear of your experience with the cab company that was called on behalf of the hotel. This is not typical of the high quality service that they have provided for our guest in the past. Please accept our sincerest apologies and it is our hope that you will choose to stay with us again.
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2 reviews
5 of 5 stars Reviewed October 7, 2013 via mobile

We went up for a husker game and stayed over night. I found out the night we checked in that the had a hold on my card for $182 and they also had taken out the $152 for the room. A lady named Connie did everything in her power to take that hold for the $182 off my account. It didn't come off right away because it was the weekend but Monday morning I called the bank and they said it would not be back on my account until that Thursday unless I could get the hotel to fax them and release my money. So I called Connie and she faxed it over and the money was back on my account in a matter of hours. She went above and beyond andit helped greatly. All in all a great place to lay your head too clean and free breakfast it was great!

  • Stayed October 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
holiday1420, Public Relations Manager at Holiday Inn Express Hotel & Suites Lincoln Airport, responded to this review, October 16, 2013
GGirl,
We are thrilled that you had a great experience at Holiday Inn Express, Lincoln Airport. We have shared your review with Connie. Remember us on your next visit to Lincoln.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
Reviews in 23 cities Reviews in 23 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 29, 2013

I chose this mainly because its price was relatively low for a HIX. The hotel itself was very pleasant with large public areas and extremely large bedrooms. The breakfast was the usual HIX offering, but the standard was high – they even managed to keep the hot items hot and soft! A few minor niggles: the public restroom was dirty; there was little information about the hotel or area in the room; and logging on to wi-fi was not at all easy. The hotel offered a nightly Manager’ Reception, but this was poor compared to other HIX’s I’ve stayed in with just a few tired-looking nachos to eat.

  • Stayed July 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
holiday1420, Public Relations Manager at Holiday Inn Express Hotel & Suites Lincoln Airport, responded to this review, July 31, 2013
Thank you for your feedback. Holiday Inn Express, Lincoln Airport strives to provide a comforting stay for all of our guest. We appreciate the items you have brought to our attention. We have reviewed cleaning schedules for the public areas with our housekeeping and feel confident they have learned a valuable lesson from your review. We are also re-visiting the menus for our Manager's Reception and are excited for the possibilities.
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Chesterfield, Michigan
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 28, 2013 via mobile

We were just passing through on our way to Colorado. Hotel location is right off the expressway. We arrived early after 12 hours on the road and they were able to get us an early check in which was great after a long day of driving. The rooms are clean and up to date. Very happy we chose this hotel. Would recommend it to anyone staying in the area.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
holiday1420, Public Relations Manager at Holiday Inn Express Hotel & Suites Lincoln Airport, responded to this review, July 9, 2013
Thank you for sharing your experience with us. We were happy to provide you with a clean relaxing facility for you to rest during your travels. Please remember us on your way back home!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express Hotel & Suites Lincoln Airport

Address: 1101 West Commerce Way, Lincoln, NE 68521
Phone Number:
Location: United States > Nebraska > Lincoln
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #19 of 53 hotels in Lincoln
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Lincoln Airport 2.5*
Official Description (provided by the hotel):
The Holiday Inn Express Lincoln Airport provides a comfortable and convenient stay just minutes from the Lincoln Airport (LNK), University of Nebraska-Lincoln, and Memorial Stadium, the home of the Huskers. Our hotel offers a free airport transportation. Business travelers will appreciate the hotel s proximity to several major Lincoln corporations. Husker fans will enjoy being so close to the University of Nebraska's main campus, the Husker's historic Memorial Stadium, the State Fairgrounds, and the State Capitol building. Lincoln also offers a wide variety of attractions and entertainment for the whole family. The Lincoln Zoo, Lied Center and Children's museum is just minutes away. Within 30 minutes of our Lincoln hotel is Mahoney State Park, which features both hiking trails and a waterpark. You can choose to stay a little closer to our hotel and explore the Haymarket, where you will find the best shopping and dining that Lincoln has to offer. Come stay with us in our pet-friendly Lincoln airport hotel and bring your favorite furry friend along for a small fee. With an indoor pool and whirlpool spa, you will have no trouble relaxing after a long day. Our hotel offers hot complimentary breakfast and evening reception Monday-Thursday. We offer 24-hour spa like fitness room, free high-speed Internet and meeting room availabililty. Book your trip now and enjoy our great Lincoln hotel room deals. ... more   less 
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