Management was rude and had no customer service skills. While at breakfast my young son had only socks on (we could not locate his shoes and there was no sign stating shoes are required). The manager came over and said he is not allowed to be there without shoes and that he must leave due to health reasons. She was very rude and loud that everyone in the breakfast area heard. Left with my son mad that he could not eat and I was in tears. Then the manager continued to point my son out during the rest of breakfast to other staff members stating that he did not have shoes on. Have stayed at serveral locations and being from Omaha I am sad to say I will never stay at a local Embassy. This was after several other issue the night before. The elevators are poorly located and after swimming with the kids you have to go completely around the lobby and near the front doors (very cold).
- Official Description (provided by the hotel):
- The Embassy Suites Omaha - La Vista/Hotel & Conference Center is located a short drive from downtown Omaha, and 40 minutes from Lincoln, just off I-80.Our modern property offers easy access to several Omaha attractions such as the Henry Doorly Zoo, Durham Museum, Joslyn Art Museum, Strategic Air and Space Museum, and Cabela's!Our hotel features 257 suites with private living and bedroom areas, free cooked-to-order breakfast, complimentary drinks at our nightly Manager's Reception, and multiple dining options within our hotel. Our hotel is also directly connected to the La Vista Conference Center, offering 60,000 sq. ft of meeting space. Look no further than the Embassy Suites Omaha La Vista! ... more less
- Reservation Options:
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- Also Known As:
- Embassy Suites Omaha-La Vista Hotel Lavista
- Embassy Suites Lavista
- Lavista Embassy Suites