We arrived at 1am and were greeted by a smiling face and a welcoming greeting from Asha. She was so pleasant and helpful that it made the hour seem more acceptable.
When we were unable to make the key card work in the first room, she gladly changed the card to another room across the hall. When that one did not work either, she again changed us to another room, explaining how sorry she was that she had to put us on the second floor and was not able to keep us in the new wing.
All of this service was done graciously and professionally regardless of the fact that she admitted, after I inquired, that she felt quite ill.
I would like to recommend that Asha be commended for her service. Regardless of the frustration that we felt because of the key problems, she made the experience much more acceptable.
- Also Known As:
- Ramada Kearney Hotel
- Ramada Kearney Hotel Kearney
- Ramada Inn Kearney
- Kearney Ramada Inn
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