We were advised that checking in time was 1600pm and we turned up at 1715pm. The reception had kindly rang us and advised us our keys etc were at the Lounge Bar. We got the keys to chalet 145 and went into our chalet. I thought I had booked a luxury chalet, we were greatly disappointed. It was far from luxury! The mattress protectors, duvets and pillows were disgusting. Clean but dilapidated and old. The bed springs were sticking up through the mattress and they would make noises every time you sat on them. The coffee jar had ingrained wet coffee at the bottom which we didnt even bothar to get off. There was mildew around the bath. The stairs up to the 1st floor were lethal and not suitable for children or older people. We had our mother-in-law with us and thankfully there was a single downstairs for her. Her room was freezing due to the glass not fitting the door properly and having a draught all the time. She had a blind over the door, it would have been much more effective to have a curtain over the doorway to prevent the draught. We spent about £ 3 - £ 4 pounds daily on the electrics which wasn't too bad. The morning after we arrived I went to the reception and advised them I was not happy with the chalet, the two ladies on the desk were very nice and offered to move us immediately. We were shown to Chalet 48 which had been refurbished, it was a little nicer but still not much to write home about. After careful consideration, we decided to stay where we were as we didn't want the hassle of moving all our belongings again and it was much further from the car park.The pool was lovely and the water a nice temperature. The lounge bar was good too with friendly staff. The facilities i.e. ping pong, crazy golf, tennis courts etc were very good. The area of Kingsdown was lovely. The walk down to the beach was very pretty and St Johns Church was lovely too. It was central to everything we wanted to do i.e see family in Deal and Dover. Walmer and Dover Castle with its wartime tunnels were a treat. Do not have drink/cake in the cafe in the wartime tunnels. It was exorbitant and not very nice. Had a meal in the Royal Hotel on the Deal beach and it was beautiful. Also had a thai meal in Bangkok Pavilion opposite Town Hall in Deal and that was very nice too. All in all a lovely weekend in Kent - just would not have that accommodation again. Due to reading the tripadvisor before I went down to Kent, I had rang the site and enquired which chalet we were being given and they said that they did not allocate the chalets until the client arrived. I wonder why???
- Official Description (provided by the hotel):
- Kingsdown Park is the perfect location for peaceful relaxing breaks or active, fun family holidays. Whether it’s finding shells with the family on the beach, strolling around a pretty fishing village or getting active on the golf course or tennis court, Kingsdown Park has a wonderful holiday waiting for you. In the heart of a spacious tree-lined park atop dramatic cliffs, Kingsdown Park is set along an unrivalled piece of Kent’s stunning coastline. The Park has is right by the beach, a giant beach playground for families, where you can swim, play and relax in an inspiring environment. A charming seaside town, Kingsdown has some quaint pubs perfect for tasty lunches or dinners, and the nearby town of Deal boasts an excellent selection of cafes, bars & restaurants, all just a short stroll away. The wide range of local shops offer everything from everyday groceries to that special seaside memento. Kingsdown’s relaxing appeal is mirrored by its close proximity to the south east's best visitor attractions, many of which are no further than a short 30 minute drive. The county of Kent has unrivalled beauty and we are sure you will find an abundance of visitor attractions, sight seeing tours or just shopping.Kingsdown Park’s contemporary holiday lodges are unique looking, built in a charming Scandinavian style in a beautifully relaxing holiday location, but with all the creature comforts of home. •TV •Kitchen including microwave •Bath and/or shower •Bed linen and duvets* •Veranda with garden furniture •Travel cots* Highchairs* •All-male, all-female, or young mixed groups - please check whenb booking •No pets 5 Star facilities •Indoor heated swimming pool with children's pool •Club, bar with entertainment •Restaurant and Café •Takeaway •Privately owned beach •Children's play area •Children's games room & amusements •Entertainment (peak season) •Kids club (peak season) •Tennis court* •Crazy golf* •Table tennis* •Pool table* •Launderette* •Volleyball* •Badminton* •Wi-Fi*charges apply ... more less
- Also Known As:
- Kingsdown Park Holiday Village Hotel Deal