We stayed with our dog. They told us at check in there would be a $50 deposit we would get back, at check out they said the $50 was their pet fee. We showed the Manager the room which he agreed was clean but $50 was their fee, he would "train" his front desk bettter but we were still liable for the fee even though they had "misled" us (read "lied to") at check in. I am willing to pay for my dog, i am a capitalist i believe a business should be able to charge whatever they want as long as they are honest going into the transaction. The manager was totally unreasonable and unwilling to work with us even though it was their error. This hotel is one we have stayed at often in the past, they have new owners now and i would advise anyone desperate enough to stay there to get ALL charges in writing prior to check in. The new name of this hotel is Hastings HOtel & Conference Center, be aware especially if you are traveling with your pet.
- Also Known As:
- Quality Hotel
- Quality Hotel And Convention Center
- Quality Inn Hastings
- Reservation Options:
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