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Yellowstone West Gate Hotel: Traveler Reviews

638 Madison Ave., West Yellowstone, MT 59758 (Formerly Comfort Inn)
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Yellowstone West Gate Hotel
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55 reviews from our community

    Trip type
Traveler rating
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Date Rating
Ogden, Utah
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Very Comfortable”
4 of 5 stars Reviewed November 6, 2012

I would recommed this hotel to any family traveling through. Rooms are new and very clean. A big extra thanks to Maria who helped getting us checked-in quickly and making sure we had enough towels and pillows in the room for our group. Breakfast was great with lots of choices.
Thanks for the great stay!

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Jan S about Yellowstone West Gate Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jschoenhard, General Manager at Yellowstone West Gate Hotel, responded to this review
November 12, 2012
Thank you for your comments regarding your stay at the Comfort Inn. I am glad you enjoyed your stay with us and hope to see you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lake Spivey, GA
1 review
“Great Experience at Comfort Inn”
5 of 5 stars Reviewed October 28, 2012

Best hotel in West Yellowstone. Rooms are well appointed, housekeeping does an excellent job. Front desk: Melaine, Terry, Dawn and Jerry were very friendly and helpful. They always asked how our day had gone and were genuinely interested that we had a good stay. Marylou is great. We were there for 14 days and she always made sure we had everything we needed before she closed the kitchen. She kept the breakfast bar well stocked and always had a friendly smile for everyone. I would recommend this hotel.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask R S about Yellowstone West Gate Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jschoenhard, General Manager at Yellowstone West Gate Hotel, responded to this review
November 12, 2012
Thank you for your commnets and staying with us during your visit to West Yellowstone. I will pass on your comments to our staff and I agree they do a great job.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albuquerque, New Mexico
Reviewer
3 reviews 3 reviews
“In the know!!”
5 of 5 stars Reviewed October 28, 2012

I travelled to Yellowstone and decided to stop at West yellowstone as it was the closest to the park. By accident I found this Comfort Inn (As I had not booked hotels in advance) and what a find!! This hotel was excellent, the room were clean, tidy and in great condition. The staff (especially Melanie the manager) were excellent, kind, polite and helpful. The best part of the service was the staff's knowledge on the park: Where to go, what to see and especially where all the wildlife was and how to find them. Melanie told us exactly where the Elk were and that was exactly right and where the Bison were and again this was exactly right. This is a great hotel..Stop here, I know that the next time I am in West Yellowstone this is the place I will be stopping again and again.. Great Job, top Comfort Inn!!

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
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Ask Seanybaker about Yellowstone West Gate Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jschoenhard, General Manager at Yellowstone West Gate Hotel, responded to this review
November 12, 2012
Thank you for all of your wonderful comments regarding your stay with us. I will let our staff know about your comments. We hope to see you again on your next trip to Yellowstone.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hurst, Texas
1 review
“Great Experience at the Comfort Inn”
5 of 5 stars Reviewed October 19, 2012

I spent several nights at the Comfort Inn. The room was well furnished and comfortable and it was obvious that the hotel really had been recently remodeled. Breakfast was good and Mary Lou the breakfast lady was very efficient and helpful and worked very hard to keep everything running smoothly. Melanie the hotel manager was ever present with all sorts of good insight about things to do in town and things to do and see in Yellowstone park. I had a quick and easy check in and had a qhiet room on the third floor. Even though the hotel was pretty full it did not seem that crowded and noise from other rooms around me was minimal. All in all a good visit and I will definately stay here again on future visits to the area.

Room Tip: the third floor definately seems to be the quietest with no one above you and no ice machine rattlin...
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  • Stayed September 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask James M about Yellowstone West Gate Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jschoenhard, General Manager at Yellowstone West Gate Hotel, responded to this review
November 12, 2012
Thank you for staying with us. Yes our property was recently remodeled with new furniture, floor and wall coverings, etc. Basically, we have a brand new property. We hope to see you again in the near future.
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Mirfield, West Yorkshire
Top Contributor
104 reviews 104 reviews
90 hotel reviews
Reviews in 83 cities Reviews in 83 cities
69 helpful votes 69 helpful votes
“Comfort was comfortable”
4 of 5 stars Reviewed October 16, 2012

Nights eight, nine and ten of our 2012 road trip.
I find it hard to relate to some of the recent reviews but accept that personal opinion is what counts. We had very quiet rooms at the back of the hotel which were very typical of other Comfort properties. They were clean and comfortable, being a male I saw no problem with the size or design of the bathrooms which were well fitted and modern (what do you need a bathroom for other than what it is designed to do?). Reception wasn't too warming at the start but improved over time, we had no trouble with the luggage trolley, the pool etc was well worth the visit and the breakfast was fine. Poor Marylou was working her socks off one morning as it appears some bus tour operators do not advise their clientele that for that standard of hotel it is expected that the guests at least clear the table before vacating. If they want waitress service then they should pay for the service. As we were not in a hurry it might have been smart to enquire what time the bus parties were taking breakfast and avoid that time window. The hotel is at the far west end of town.which meant a drive to a restaurant but parking in town was easy. We are unlikely to return but I would use the Comfort again if we did, no problem. .

Room Tip: Take one at the back of the hotel, away from the car park, which is where we were.
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  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask yettonbatty about Yellowstone West Gate Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jschoenhard, General Manager at Yellowstone West Gate Hotel, responded to this review
November 12, 2012
Thank you for your comments, Mary Lou does a great job for us in our breakfast room.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Yellowstone West Gate Hotel

Also Known As:
Comfort Hotel
Comfort Hotel West Yellowstone
Comfort Inn West Yellowstone
West Yellowstone Comfort Inn
Address: 638 Madison Ave., West Yellowstone, MT 59758 (Formerly Comfort Inn)
Phone Number:
Region: United States > Montana > West Yellowstone
Amenities:
Business Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotels in West Yellowstone
Price Range: $$
Official Description (provided by the hotel):
NEWLY REMODELED IN 2011. 79 rooms, large family rooms available, non-smoking facility, large indoor heated pool & spa, complimentary deluxe HOT breakfast daily, complimentary high-speed/Wi-Fi internet, guest laundry, business room, free parking, can arrange Yellowstone Park tours and snowmobile packages. Only 6 blocks from entrance gate into Yellowstone National Park. AAA and AARP approved. ... more   less 
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