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“The hotel and the services are excellent” 5 of 5 stars
Review of Yellowstone Park Hotel

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Yellowstone Park Hotel
2.5 of 5 Hotel   |   201 Grizzly Avenue, PO Box 930, West Yellowstone, MT 59758   |  
Hotel amenities
Ranked #9 of 38 Hotels in West Yellowstone
GreenLeadersSilver level
USA
2 reviews
3 helpful votes 3 helpful votes
“The hotel and the services are excellent”
5 of 5 stars Reviewed October 9, 2013

We stayed there for a couple of day. All people were nice and friendly. Great location, and very clean environment. Nice food, excellent room services with great experience.

The room was plush, luxurious and refined. I had a nice room with a French balcony looking out onto the courtyard. The room was absolutely serene. Perfect after a busy day. The bed was plush and cosy. The bathroom was the ultimate. Nicely heated marble floor, and beautiful spa tub. I was sad to check out!

We will be back again soon!




Stayed March 2013, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evan_Tennant, Manager at Yellowstone Park Hotel, responded to this review, May 13, 2014
Hello Josephone,
Thank you for the 5 star review, it means a lot to us. We appreciate your feedback and recommendation. We are so glad that you found the Yellowstone Park Hotel cosy and luxurious. We are sorry to hear that you had to leave! Please come back and stay with us anytime.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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281 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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English first
Modiin Israel
Top Contributor
94 reviews 94 reviews
28 hotel reviews
Reviews in 39 cities Reviews in 39 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed October 6, 2013

This hotel is close to the exit to Yellowstone.
We stayed 3 nights in this hotel
The rooms are spacious and the staff is friendly.
The indoor swimming pool looks like you are in a parents home but other services are better.
The breakfast is like other free breakfast in this kind of hotels.

Room Tip: Take a room in a high floor far from the elevator
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evan_Tennant, Manager at Yellowstone Park Hotel, responded to this review, May 13, 2014
Greetings,
Thank you for taking the time to review your recent stay with us at the Yellowstone Park Hotel, we really appreciate it. We are thrilled to hear that you found the staff friendly and the room spacious. We hope that you can make your way back to West Yellowstone and stay with us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 28, 2013

The hotel is clean and well maintained, the staff is courteous and friendly, the amenities are entirely serviceable, and the location is perfect for visiting the park. However, the walls are so thin that you can hear every word said in the room next door. Obviously management is aware of this, because they have a placard in the room advising that earplugs are available at the front desk.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evan_Tennant, Manager at Yellowstone Park Hotel, responded to this review, May 13, 2014
Hello Olive2273,
Thank you for choosing to stay with us at the Yellowstone Park Hotel and for leaving us a detailed review of your recent stay. We love to hear from all our guests and strive to continually improve our service and facility. We apologize for the noise, we are always working to make changes to serve our guests better and have noted your comments. Thank you again, we hope that you come stay with us again very soon!
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Salt Lake City
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 23, 2013

Four adults stayed in one room with two queen beds on September 13 through September 15. The room was clean, the bedding was nice. There is a coffee maker, fridge and microwave oven in the room. The bathroom was large enough for two adult females to put their make up on at the same time without being in each others way. The free breakfast was okay. Bagles, pancakes when there was batter, cold ceral, oatmeal and toast along with morning beverages. You are right next to Grizzle World and walking distance to town. They offer free ear plugs if you need them, but I brought my own so I'm not sure if ear plugs were needed or not. Seemed pretty quiet at night. I would stay here again. Staff was very helpful and friendly. Bring you swimsuit. There is a hot tub and pool that looked pretty nice.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evan_Tennant, Manager at Yellowstone Park Hotel, responded to this review, May 13, 2014
Hi Jodi,
Thank you for the excellent review, we are so glad you chose to stay with us at the Yellowstone Park Hotel. We are thrilled to hear that you found your room to be clean and nice, that means a lot to us. We will pass along your compliments to our staff. Please come stay with us again anytime!
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Haifa, Israel
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 21, 2013 via mobile

Hotel is clean and tidy.
Nice fancy lobby and front desk.
WiFi was just barely functional (I.e email and very basic browsing).
Breakfast is average, was served in an overly crowded breakfast hall when we were there.

  • Stayed September 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evan_Tennant, Manager at Yellowstone Park Hotel, responded to this review, May 13, 2014
Hello Amit,
thank you for your review of your recent stay at the Yellowstone Park Hotel. We really appreciate it. We are sorry to hear the WIFI was slow, we have noted your comments and will work to make improvements to the speed and our breakfast service. We hope that you make it back our way again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Decatur, Illinois
Top Contributor
119 reviews 119 reviews
48 hotel reviews
Reviews in 49 cities Reviews in 49 cities
88 helpful votes 88 helpful votes
2 of 5 stars Reviewed September 14, 2013

Only a staff that consistently tried their best avoided the "Terrible" rating. Booked and prepaid through Orbitz. I'll never make either of those mistakes again. We were treated like second class citizens from the beginning; probably because of company policies regarding Orbitz bookings.

Impossible for me to believe that at 2:30 in the afternoon the only available King Room was next to the elevator on the middle floor. When I admitted that I'd consider two queens, they offered us a room across the hall from the vending/ice machines. When I rejected that and picked an end-of-the-hall 2-queens that was being cleaned, I had to virtually demand the change; then they left us sitting in the lobby for nearly an hour until I reminded the relief staff that started at 3:00 why we were just sitting there.

So the wonderful room that I picked had a toilet that alternately dripped and refilled, a refrigerator that hummed until it buzzed, a clock with no illumination, mattresses that bruised my shoulders and no available electrical outlet at the desk.

Did I mention that the just adequate continental breakfast was served in a room that the fire marshal should inspect for occupancy limit? And all this for only $197.91 per night, prepaid.

Room Tip: A good room would be in another hotel.
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  • Stayed September 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jefferson, North Carolina
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 8, 2013

We stayed here for part of our vacation to yellowstne national park and it was great! Clean, quiet and convenient to park. Staff was friendly as well. We did not use the pool or eat breakfast during our stay.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Yellowstone Park Hotel

Address: 201 Grizzly Avenue, PO Box 930, West Yellowstone, MT 59758
Location: United States > Montana > West Yellowstone
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Ski-In / Ski-Out Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in West Yellowstone
#2 Ski-In / Ski-Out Hotel in West Yellowstone
#12 Family Hotel in West Yellowstone
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Yellowstone Park Hotel 2.5*
Number of rooms: 66
Official Description (provided by the hotel):
This boutique-style hotel proudly features amenities such as an indoor heated pool, hot tub, dry sauna, limited continental breakfast and free WiFi. Our 66 well-appointed guest rooms and suites feature upgraded linens, bathrobes, mini-refrigerators, microwaves, coffee makers and 36-inch flat-screen TVs. Open in the warm season. ... more   less 
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Also Known As:
Hotel Yellowstone Park
Yellowstone Park West

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