I had called Mrs. Parker two months prior to our trip to make reservations for a four night stay She was unprofessional and rude over the phone-this should have been my warning. She was abrupt and almost condemning me for calling her in the middle of a snowstorm. I called back again a few days later, again she was nasty complaining about the fact that she was not near her desk, but finally made the reservation.
We incurred some unexpected car trouble and were going to be delayed on our arrival date.
She did change the dates but again blasted me when I told her our time of arrival may well be after 9 p.m. She said to call her the next day regarding the progress of our trip because of the car repairs. I called her the next day and she had rented out our room with two doubles and could put us in a room with two twins-we were three people. I told her that she asked me to call her to update her-I did. She was a very difficult woman to deal with-confrontational, argumentative, and unprofessional. I did not stay there. I will not ever attempt to do business with the Parker Family again.
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- Also Known As:
- Al`s Westward Ho Hotel West Yellowstone
- Als Westward Ho Hotel