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“Great hotel” 5 of 5 stars
Review of Ruby's Inn

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Ruby's Inn
2.5 of 5 Motel   |   4825 North Reserve Street, Missoula, MT 59808 (Formerly Ruby's Reserve Street Inn)   |  
Hotel amenities
Ranked #9 of 39 Hotels in Missoula
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
24 helpful votes 24 helpful votes
“Great hotel”
5 of 5 stars Reviewed March 3, 2013 via mobile

Good sized rooms. Great breakfast with great selection of hot and cold items. Comfortable enough beds. Have stayed here before this trip and will stay again. Very easy to find hotel. Rooms come with fridge but you can request a microwave, first come first serve though.

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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261 reviews from our community

Traveler rating
    124
    99
    23
    13
    2
See reviews for
78
91
24
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • Italian first
  • Russian first
  • Any
English first
Hamilton, MT
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 20, 2013

A group of us stayed at Ruby's Inn in Missoula Montana this past weekend for a retreat. The place doesn't look like a new fancy hotel by the outside, but you walk in the door and you are treated like you are their most important guest. Huge rooms with great beds, breakfast (not just complimentary coffee and rolls but a full breakfast), accomodating staff, very clean,it is great.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
White Toyota Pickup, AK
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 19, 2013

Overall, Ruby's was a good place to stay. It was clean, the service was friendly, it's convenient to the highway, and the price was reasonable.

Specifically, the room was clean and adequate size for a couple, and the bed was comfy and clean. The bathroom was clean with a strong hot shower, but the towels were like sand paper (my only complaint about the whole place). Standard breakfast in the morning with eggs, meat, cereal, etc. Fitness room and pool are nice amenities.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon, United States
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 23, 2013

When we take our yearly ride to yellowstone we always plan to stop at Ruby's, This place is fantastic! the laundry is in the hall that joins the pool to the hot tub so checking your stuff is on the way,The staff is top notch and always helpfull, and the rooms are always CLEAN and plush. motorcycle friendly and a must if you road to far with your wife on the back,she diserves this place.

Room Tip: I have no problem getting a ground floor to watch my bike
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gustine, Ca.
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 19, 2013

I chose this hotel based on online reviews and price and it was definitely a good choice. When I arrived I realized it had easy freeway access and was only a few minutes from the airport. Clean room, friendly and helpful staff along with a great breakfast.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helena, Montana, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 16, 2013

Stayed here last year and was very impressed with the employees friendliness, it was above and beyond. I am used to someone who seems very tired of their job with a monotone voice. This was the complete opposite! So of course when I planned on returning to Missoula I chose to make a reservation here. Of course the person on the phone Katie was extremely helpful as well! Very courteous and upbeat. Top notch Ruby's, hats off to you. Also the rooms were clean and comfortable as well, of course!

Room Tip: Honeymoon suite, hands down.
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  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Potlatch, Idaho, United States
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 30, 2012

We visit Missoula a lot and this was our first time to stay at Ruby's and we were pleased. Pet friendly. Had an unfortunate incident with one of the housekeepers and reported it to the front staff at checkout. She was very professional, offered what little assistance she could (discounted the pet fee) and offered to have the manager phone me. The manager phoned first thing Monday morning, apologized for the incident and offered to make it right which he clearly did to my satisfaction. The management and staff obviously care about customer service and comfort and the breakfast was very nice. Pool was also very nice but scanty exercise equipment. Plan to stay here again on our next visit to Missoula.

  • Stayed September 2012, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ruby's Inn

Address: 4825 North Reserve Street, Missoula, MT 59808 (Formerly Ruby's Reserve Street Inn)
Location: United States > Montana > Missoula
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Missoula
#8 Business Hotel in Missoula
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Ruby's Inn 2.5*
Number of rooms: 126
Official Description (provided by the hotel):
Two story Motor Inn with modern guest facilities and hot breakfast bar; located just two blocks from I-90; near shopping area. ... more   less 
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Also Known As:
Ruby`s Reserve Street Hotel Missoula
Rubys Reserve Street Hotel
Rubys Reserve Street Motel

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