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“A frustrating experience” 2 of 5 stars
Review of Red Lion Inn & Suites Missoula

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Red Lion Inn & Suites Missoula
2.5 of 5 Hotel   |   700 West Broadway, Missoula, MT 59802   |  
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Ranked #28 of 40 Hotels in Missoula
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“A frustrating experience”
2 of 5 stars Reviewed March 13, 2005

When my husband and I travel, our top priority in a hotel is wireless internet access. We chose this hotel based on the fact that it promised this amenity. I even pulled out my laptop in the lobby to make sure that it was available (we've had a few problems before, so we're more careful now).

Upon arriving in the room, I tried accessing the network, but there was no signal available. I went back to the lobby, where the desk clerk told me that the problem was very unusual and offered me the toll-free number for technical support. He implied that the problem was with my computer, despite the fact that I could access the network with no problem while in the lobby. My husband and I walked the length of the outdoor hallway and found no signal, except outside the three rooms closest to the lobby (we were in room 204, so we weren't very far away). I then called the tech support number. The person I spoke with was very apologetic, but informed me there was nothing he could do.

The hotel itself is slightly below average, I'd say. Dated furnishings and bathroom, a little shabby overall, but clean. The towels are a little on the small side. All in all, it's about the same as other Red Lions I've seen--overpriced and underwhelming.

  • Stayed March 2005
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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250 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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English first
Central Montana
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11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed October 19, 2004

The Red Lion in Missoula has fairly spacious rooms--the furnishings are a bit outdated but representative of expensive hotels of the past with substantial furniture. We really didn't have any complaints except for the fact that our room had an overwhelming smell of mold. I don't know is this is a facility-wide problem or just was the case in our room. Nevertheless, we left after spending one night instead of the two we had planned.

Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Red Lion Inn & Suites Missoula

Address: 700 West Broadway, Missoula, MT 59802
Phone Number:
Location: United States > Montana > Missoula
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #28 of 40 Hotels in Missoula
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Red Lion Inn & Suites Missoula 2.5*
Number of rooms: 76
Official Description (provided by the hotel):
Located off I-90 at Orange Street exit, near City Center and 10 minutes from the airport, the Red Lion Inn Missoula is close to Missoula MT downtown shopping, restaurants and galleries. Riverfront Park is across the street with walking and biking paths, a tennis court and fishing pond.Our 76 spacious and well-appointed guest rooms feature all the amenities you would expect including, Red Lion's signature plush Sealy pillowtop beds, Eco Fresh Environmentally Responsible Products (ERP), complimentary parking, complimentary wi-fi, seasonal outdoor swimming pool, a fitness facility and valet laundry services. We also offer our guests an outstanding complimentary deluxe continental breakfast and feature 640 square feet of meeting space for groups up to 30.You won't have to go far to find great restaurants, unique shopping opportunities, or even adventure in the great outdoors. Play golf at one of four public courses or fish, ski or hunt. Glacier National Park and Yellowstone National Park are both nearby.Make us your home base as you work or explore our beautiful city. Whether traveling for business or pleasure, the Red Lion Inn Missoula is committed to providing care, comfort and value during your stay. ... more   less 
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Also Known As:
Red Lion Hotel Missoula
Red Lion Missoula
Missoula Red Lion

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