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“Great choice” 5 of 5 stars
Review of BEST WESTERN PLUS Grant Creek Inn

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BEST WESTERN PLUS Grant Creek Inn
3.0 of 5 Hotel   |   5280 Grant Creek Road, Missoula, MT 59808-1492   |  
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Ranked #1 of 40 Hotels in Missoula
Appleton, Wisconsin
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
“Great choice”
5 of 5 stars Reviewed January 19, 2013

My husband and I stayed at the Grant Creek Inn in May 2010 and in October 2011. I would suspect the hotel hasnt changed a whole lot as the rooms are already pretty modern and updated. The hotel is pet friendly which is a plus for us so we could have our dog with us and our room both times was spacious and very clean! If traveling through Missoula I would highly reccomend this hotel. The service both times was great and we got a really good rate---even on the weekend! There is also a really great pizza place a few steps outside of the door that delivers and has excellent pizza and pasta.

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWesternMissoula, Guest Relations Manager at BEST WESTERN PLUS Grant Creek Inn, responded to this review, February 21, 2013
Thank you so much for taking the time to reviewing our hotel on TripAdvisor! I am happy to hear that you enjoyed your room, and that your dog was comfortable with us as well! It is our highest priority that our guests and their pets have a clean and comfortable environment. I am also delighted to hear you enjoyed MacKenzie River Pizza, they are a wonderful restaurant and we feel blessed to have them so close by. Thank you again and we will look forward to seeing you again next time you're in Missoula!

Whitney K
Guest Relations Manager
Best Western Plus Grant Creek Inn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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561 reviews from our community

Traveler rating
    409
    113
    29
    8
    2
See reviews for
199
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Calgary, Alberta, Canada
1 review
5 of 5 stars Reviewed January 10, 2013

When I travel to Missoula, Montana, we always stay at the BW Grant Creek Inn. My daughter likes to swim and the setting is very appealing. Rooms are clean and quite and the staff are always friendly with lots of local knowledge. Excellant hotel for families.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWesternMissoula, Guest Relations Manager at BEST WESTERN PLUS Grant Creek Inn, responded to this review, February 21, 2013
Thank you so much for posting your review of your recent stay at the Best Western Plus Grant Creek Inn, in Missoula, Montana. I am delighted to learn that you enjoyed your stay, and that your daughter enjoys our pool! With the large pool, sauna, steam room and hot tub, we hope to provide an opportunity for fun and relaxation for both kids and adults. Thank you again for your feedback, and we look forward to our next opportunity to serve you.

Sincerely,
Whitney K
Best Western Plus Grant Creek Inn
Missoula, Montana
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yakima, Washington
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 9, 2013

The evening front desk staff was wonderful. We tried to check into another hotel, but there was a mixup and they were not dog-friendly. So the BW was recommended to us and thought we would give it a try. It was late, we were tired, my husband was sick with a cold, and we had just driven 15 hours. The check in was fast, the room close and very nice, and they helped us with a couple of unique requests - like a bowl and spoon for chicken soup in the microwave! I will be looking at Best Westerns from now on. And this property deserves the "Plus" rating they have. Breakfast was awesome.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWesternMissoula, Guest Relations Manager at BEST WESTERN PLUS Grant Creek Inn, responded to this review, February 21, 2013
Thank you so much for taking the time to reviewing our hotel on TripAdvisor! I am happy to hear that you enjoyed your room, and found our service staff so accommodating. It is our highest priority that our guests have a clean and comfortable environment- we know how stressful traveling can be! I hope your husband recovered from his illness quickly, and we will look forward to seeing you again next time you're in Missoula!

Whitney K
Guest Relations Manager
Best Western Plus Grant Creek Inn


The evening front desk staff was wonderful. We tried to check into another hotel, but there was a mixup and they were not dog-friendly. So the BW was recommended to us and thought we would give it a try. It was late, we were tired, my husband was sick with a cold, and we had just driven 15 hours. The check in was fast, the room close and very nice, and they helped us with a couple of unique requests - like a bowl and spoon for chicken soup in the microwave! I will be looking at Best Westerns from now on. And this property deserves the "Plus" rating they have. Breakfast was awesome.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kalispell, MT
Senior Contributor
28 reviews 28 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 2, 2013

Stayed at this location for one night. I was in town for a family members wedding, so I spent little time at the hotel itself, but had a great stay in the evening. Our room was very spacious, and nicely decorated. Linens and bedding were great quality, and the housekeeper met us with a smile when we passed in the hallway. Hot breakfast was your basics (eggs, bacon, hashbrowns, fruit, etc), but was kept up on well, and even though we stopped by just minutes before it was over, the food was still hot and fresh. Service at the desk was very friendly, and even worked with us to get a lower rate by signing up for their rewards program. Overall it was a wonderful stay with no dissappointments-- we'll be back again should we need to stay overnight in Missoula.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWesternMissoula, Guest Relations Manager at BEST WESTERN PLUS Grant Creek Inn, responded to this review, February 21, 2013
Thank you so much for posting your review of your recent stay at the Best Western Grant Creek Inn on TripAdvisor. I am delighted to read that you enjoyed your room, with all of its different amenities, as well as our service staff and hot breakfast buffet. Thank you for your gracious comments about our property; feedback like yours truly inspires us to continue to strive for excellence in everything we do. We value your loyalty and will look forward to welcoming you back in the very near future!

Sincerely,
Whitney K
Best Western Plus Grant Creek Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Idaho Falls, Idaho
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 10, 2012 via mobile

This Plus hotel was more than expected. We had driven about 500 miles that day and we found this perfect hotel. Quiet, clean, courteous staff, knowledgable and windows faced mountain where deer were all over hills. Will definitely stay here again.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWesternMissoula, Guest Relations Manager at BEST WESTERN PLUS Grant Creek Inn, responded to this review, February 21, 2013
Thank you so much for posting your review of your recent stay at the Best Western Plus Grant Creek Inn, in Missoula, Montana. I am delighted to learn that you enjoyed your stay, and that you found our staff helpful and knowledgeable. We truly appreciate your feedback! We look forward to our next opportunity to serve you when your travels bring you back to Missoula.

Sincerely,
Whitney K
Guest Relations Manager
Best Western Plus Grant Creek Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salmon Arm
Top Contributor
149 reviews 149 reviews
36 hotel reviews
Reviews in 55 cities Reviews in 55 cities
97 helpful votes 97 helpful votes
5 of 5 stars Reviewed November 25, 2012

One of the nicest chain motels we've visited -- and that's saying a lot. The front
reception staff was exceptionally friendly, there were free fruit and snacks in the lobby,
the pool was large enough to actually swim laps in, and the hot tub soothing after a long
day's drive. The room was large and comfortable, and dogs were truly welcomed. Off
the highway enough to be quiet, you are still close enough to the outskirts of Missoula to
access some nice restaurants and other amenities of this pleasant university town, and
right behind the motel are acres of grassland just right for a good dog run. And not only
was the breakfast a cut above most motels, they used real, ceramic mugs, glass glasses
and stainless cutlery. Even the plates were biodegradeable, and the tumblers in your
room were real glass. Now come on, other BWs: if Missoula can do it, so can you.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWesternMissoula, Guest Relations Manager at BEST WESTERN PLUS Grant Creek Inn, responded to this review, February 21, 2013
Thank you so much for your positive feedback regarding your recent stay at the Best Western Grant Creek Inn in Missoula. We know you have many choices of hotels during your travels, and we're honored you chose us!

Thank you as well for your gracious comments regarding our Front Desk staff. I will certainly share your remarks with them. Our guests are what make our jobs so enjoyable. I am glad that you were able to enjoy the different services our hotel as to offer, as well as the surrounding area. We will look forward to our next opportunity to serve you, hopefully in the very near future!

Sincerely,
Whitney K
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Grant Creek Inn

Address: 5280 Grant Creek Road, Missoula, MT 59808-1492
Phone Number:
Location: United States > Montana > Missoula
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Missoula
#1 Business Hotel in Missoula
#1 Romantic Hotel in Missoula
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Grant Creek Inn 3*
Number of rooms: 126
Official Description (provided by the hotel):
Near many area attractions, businesses and eateries, a restful retreat or productive business trip await you at this recently renovated Missoula hotel. Just three miles from downtown, you can easily find fine dining and unique shops while staying at this Missoula hotel. With many charming attractions nearby - Missoula Smokejumpers Visitor's Center, Carousel-Dragon Hollow Park, Larchmont Golf Course and Montana Snow Bowl Ski Area - you're sure to find something for everyone. Montana Rock Creek, Glacier National Park and Garnet Ghost Town are also can't miss attractions.You're ensured a productive work trip when staying at this Missoula hotel, as Saint Patrick's Hospital, the Department of Natural Resources, Western States Insurance, Rocky Mountain Elk Corporation, Washington Corporation and Institute of Facial Surgery are all within five miles or less. With University of Montana only eight miles away, visiting the area's students and faculty is a breeze.Feel right at home in the comfortable, spacious rooms at this Missoula hotel. All rooms offer cable or satellite television with Pay-per-view, free Wi-Fi, a microwave, a refrigerator, a desk and much more. ... more   less 
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Also Known As:
Best Western Plus Grant Creek Hotel Missoula
Best Western Missoula
Missoula Best Western

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