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“Great Stay” 5 of 5 stars
Review of BEST WESTERN PLUS Grant Creek Inn

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BEST WESTERN PLUS Grant Creek Inn
3.0 of 5 Hotel   |   5280 Grant Creek Road, Missoula, MT 59808-1492   |  
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Ranked #1 of 40 Hotels in Missoula
Kalispell, MT
Senior Contributor
28 reviews 28 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“Great Stay”
5 of 5 stars Reviewed January 2, 2013

Stayed at this location for one night. I was in town for a family members wedding, so I spent little time at the hotel itself, but had a great stay in the evening. Our room was very spacious, and nicely decorated. Linens and bedding were great quality, and the housekeeper met us with a smile when we passed in the hallway. Hot breakfast was your basics (eggs, bacon, hashbrowns, fruit, etc), but was kept up on well, and even though we stopped by just minutes before it was over, the food was still hot and fresh. Service at the desk was very friendly, and even worked with us to get a lower rate by signing up for their rewards program. Overall it was a wonderful stay with no dissappointments-- we'll be back again should we need to stay overnight in Missoula.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWesternMissoula, Guest Relations Manager at BEST WESTERN PLUS Grant Creek Inn, responded to this review, February 21, 2013
Thank you so much for posting your review of your recent stay at the Best Western Grant Creek Inn on TripAdvisor. I am delighted to read that you enjoyed your room, with all of its different amenities, as well as our service staff and hot breakfast buffet. Thank you for your gracious comments about our property; feedback like yours truly inspires us to continue to strive for excellence in everything we do. We value your loyalty and will look forward to welcoming you back in the very near future!

Sincerely,
Whitney K
Best Western Plus Grant Creek Inn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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559 reviews from our community

Traveler rating
    407
    113
    29
    8
    2
See reviews for
199
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45
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Idaho Falls, Idaho
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 10, 2012 via mobile

This Plus hotel was more than expected. We had driven about 500 miles that day and we found this perfect hotel. Quiet, clean, courteous staff, knowledgable and windows faced mountain where deer were all over hills. Will definitely stay here again.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWesternMissoula, Guest Relations Manager at BEST WESTERN PLUS Grant Creek Inn, responded to this review, February 21, 2013
Thank you so much for posting your review of your recent stay at the Best Western Plus Grant Creek Inn, in Missoula, Montana. I am delighted to learn that you enjoyed your stay, and that you found our staff helpful and knowledgeable. We truly appreciate your feedback! We look forward to our next opportunity to serve you when your travels bring you back to Missoula.

Sincerely,
Whitney K
Guest Relations Manager
Best Western Plus Grant Creek Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salmon Arm
Top Contributor
149 reviews 149 reviews
36 hotel reviews
Reviews in 55 cities Reviews in 55 cities
95 helpful votes 95 helpful votes
5 of 5 stars Reviewed November 25, 2012

One of the nicest chain motels we've visited -- and that's saying a lot. The front
reception staff was exceptionally friendly, there were free fruit and snacks in the lobby,
the pool was large enough to actually swim laps in, and the hot tub soothing after a long
day's drive. The room was large and comfortable, and dogs were truly welcomed. Off
the highway enough to be quiet, you are still close enough to the outskirts of Missoula to
access some nice restaurants and other amenities of this pleasant university town, and
right behind the motel are acres of grassland just right for a good dog run. And not only
was the breakfast a cut above most motels, they used real, ceramic mugs, glass glasses
and stainless cutlery. Even the plates were biodegradeable, and the tumblers in your
room were real glass. Now come on, other BWs: if Missoula can do it, so can you.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWesternMissoula, Guest Relations Manager at BEST WESTERN PLUS Grant Creek Inn, responded to this review, February 21, 2013
Thank you so much for your positive feedback regarding your recent stay at the Best Western Grant Creek Inn in Missoula. We know you have many choices of hotels during your travels, and we're honored you chose us!

Thank you as well for your gracious comments regarding our Front Desk staff. I will certainly share your remarks with them. Our guests are what make our jobs so enjoyable. I am glad that you were able to enjoy the different services our hotel as to offer, as well as the surrounding area. We will look forward to our next opportunity to serve you, hopefully in the very near future!

Sincerely,
Whitney K
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Butte, Montana
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 20, 2012

We stayed there one night as we were in town for Cat/Griz game. Very nice hotel. Rooms are clean, and nice. Very, very tall ceilings - really opened up the space. Very comfortable bedding. Enjoyed the breakfast buffet as well.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWesternMissoula, Guest Relations Manager at BEST WESTERN PLUS Grant Creek Inn, responded to this review, February 21, 2013
Thank you so much for posting your review of your recent stay at the Best Western Plus Grant Creek Inn, in Missoula, Montana. I am delighted to learn that you enjoyed your stay, and that you found our guest rooms comfortable and spacious. We truly appreciate your feedback! We look forward to our next opportunity to serve you when your travels bring you back to Missoula.

Sincerely,
Whitney K
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moscow, Idaho
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 19, 2012

My husband and I stayed here one night on our way to Pocatello from Moscow. It was a nice distance to travel from Moscow, as we were pulling a U-Haul truck & car behind it. Very easy access off hwy We arrived to hotel after eating at the Cracker Barrel (very close) around 9:55 so we missed using the hottub:(forgot about the lost of one hour). Upon entering our room I did not notice any particular smell at all (that is the first thing I usually think about - smoke, musty, etc.) so that was a plus. Then I focus on the bed shape of mattress and cleanliness. I was pleased - it was a duvet covered comforter or down and it was a nice clean white. The bed was very comfortable AND had quality sheets that fit all around the mattress (no slippage).. The restroom was adequate with full width of room in counter so plenty of room for all our toiletries. We stayed in room 232 and was quiet - I did not notice any outside noise. The breakfast was good with biscuits & gravy for my husband and sausage & eggs for me - plus fruit, rolls, pancakes, cereal...well stocked.

Room Tip: I would not recommend 1st floor because that is where the people with pets stay.
See more room tips
  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWesternMissoula, Guest Relations Manager at BEST WESTERN PLUS Grant Creek Inn, responded to this review, February 21, 2013
Thank you for taking the time to post your review of your recent stay with us on TripAdvisor. I am happy to hear that you enjoyed your stay with us, and appreciated the attention to detail in your room! Your kind comments are very appreciated. We value your patronage and can’t wait til our next opportunity to serve you when your travels next bring you back to Missoula!

Sincerely,
Whitney K
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Highlands Ranch, Colorado
Top Contributor
185 reviews 185 reviews
53 hotel reviews
Reviews in 74 cities Reviews in 74 cities
87 helpful votes 87 helpful votes
3 of 5 stars Reviewed November 15, 2012

Recently stayed here one night on business, it was a nice stay. Front desk staff were very friendly and the room was spacious and modern. TV however was horrible, channels fuzzy and it took forever to channel surf. Shower pressure was weak and water temp not as hot as I would have liked. Location isn't the best (located on the northern end of town). Breakfast was nice, nothing special. Not sure if I would stay here again if in the area, would probably try Marriott next time.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWesternMissoula, Guest Relations Manager at BEST WESTERN PLUS Grant Creek Inn, responded to this review, February 21, 2013
Thank you for taking the time to review your stay with us on TripAdvisor. I am pleased to read that you enjoyed your stay. We certainly appreciate constructive feedback as well, and want our guests to know we're listening. As such, we are changing our television service provider this spring, in favor of a newer, faster service, with premium channels. We truly value your business, and hope you'll give us another chance next time you're back in Missoula!

Sincerely,
Whitney K
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Grant Creek Inn

Address: 5280 Grant Creek Road, Missoula, MT 59808-1492
Phone Number:
Location: United States > Montana > Missoula
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Missoula
#1 Family Hotel in Missoula
#1 Business Hotel in Missoula
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Grant Creek Inn 3*
Number of rooms: 126
Official Description (provided by the hotel):
Near many area attractions, businesses and eateries, a restful retreat or productive business trip await you at this recently renovated Missoula hotel. Just three miles from downtown, you can easily find fine dining and unique shops while staying at this Missoula hotel. With many charming attractions nearby - Missoula Smokejumpers Visitor's Center, Carousel-Dragon Hollow Park, Larchmont Golf Course and Montana Snow Bowl Ski Area - you're sure to find something for everyone. Montana Rock Creek, Glacier National Park and Garnet Ghost Town are also can't miss attractions.You're ensured a productive work trip when staying at this Missoula hotel, as Saint Patrick's Hospital, the Department of Natural Resources, Western States Insurance, Rocky Mountain Elk Corporation, Washington Corporation and Institute of Facial Surgery are all within five miles or less. With University of Montana only eight miles away, visiting the area's students and faculty is a breeze.Feel right at home in the comfortable, spacious rooms at this Missoula hotel. All rooms offer cable or satellite television with Pay-per-view, free Wi-Fi, a microwave, a refrigerator, a desk and much more. ... more   less 
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Also Known As:
Best Western Plus Grant Creek Hotel Missoula
Best Western Missoula
Missoula Best Western

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