Four of us (2 adults, 2 kids) spent two nights in a double queen room at this hotel. For the most part, our stay was unremarkable and completely acceptable. As others have noted, the breakfast is quite good, with a very friendly and efficient chef who quickly cooks eggs to order. Hotel staff were uniformly pleasant and helpful, and our kids enjoyed splashing in the indoor pool. Our room was clean, spacious, and reasonably quiet. The hotel's public spaces are attractive and well-maintained.
So why only an "Average" rating? Because I can't recall the last time we slept on such uncomfortable beds! Both beds in our room had worn out, sagging mattresses and threadbare sheets that pulled loose with every movement... everyone in our family remarked on how bad the sleeping arrangements were!
We stay frequently in hotels, and we don't have unrealistically high expectations - in this case, we weren't expecting luxury bed linens and top of the line mattresses. But most hotels in this price range have invested in good quality matresses and linens, even if they scrimp on other amenities. It's a good strategy, since most visitors aren't looking to this type of property to be a destination in itself - we're just looking for a comfortable place to sleep for the night.
This hotel has a lot going for it, including (most importantly) friendly, helpful staff. But even though everything else was fine, the beds in our room really were unacceptably bad, and that colors my overall impression of the hotel. As a result, I can't recommend this place.
- Official Description (provided by the hotel):
- Located midway between Missoula International Airport and downtown Missoula, the Hilton Garden Inn Missoula is convenient to Interstate 90 and State Route 93 and just minutes away from key attractions such as the Rocky Mountain Elk Foundation Visitors Center, University of Montana, Caras Park, U.S. Forest Service Region Headquarters, Aerial Fire Depot and Smokejumper Center, and Snow Bowl Ski Area. ... more less
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- Also Known As:
- Hilton Garden Inn Missoula Hotel Missoula
- Missoula Hilton Garden Inn
- Hilton Missoula